Senior Specialist – Palantir Foundry & Enterprise Platform Solutions Location: Gurgaon, India | Office Worker Experience: 10+ Years About the Role We are seeking a Senior Specialist to lead the design, delivery, integrat…
Senior Associate, Channel Relationship Manager, Small Medium Enterprises
Gurgaon, Haryana, India · On-site
Mid level$6.0B raised
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Join a Team That’s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better,…
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About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
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About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
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About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
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Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees cr…
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Full-time
Posted 3d ago
Apply by Sep 12
~40 hrs/week
Responsibilities
The role involves supporting compliance governance, billing assurance, and revenue assurance operations to ensure accurate and compliant billing across telecom products. The individual will manage internal control frameworks, audit readiness, and the resolution of billing gaps or revenue leakage risks.
Requirements
Candidates must have 8+ years of experience in telecom billing operations, compliance governance, or revenue assurance. A strong understanding of billing lifecycles, contract inputs, and audit readiness is required, along with proficiency in analytical and workflow tools.
Location: Gurgaon, India | Office Worker Experience: 10+ Years
About the Role
We are seeking a Senior Specialist to lead the design, delivery, integration, and evolution of enterprise platform solutions built on Palantir Foundry and connected enterprise technologies.
This role is intended for a technically strong individual contributor who can independently own strategic platform initiatives from business requirements through production deployment. The individual will work across business stakeholders, data teams, architects, developers, platform teams, and external partners to deliver scalable, governed, and business-aligned solutions.
The ideal candidate combines deep Palantir Foundry expertise with strong solution delivery, integration, data engineering, and stakeholder management experience. The individual should be comfortable driving technical decisions, influencing cross-functional teams, resolving complex delivery challenges, and presenting recommendations and progress to senior leadership.
Key Responsibilities
Platform Ownership & Solution Delivery
Own end-to-end delivery of enterprise platform capabilities from requirements through deployment and operational adoption.
Drive alignment between business objectives, technical architecture, solution design, and delivery execution.
Lead cross-functional initiatives spanning data, workflow, application, reporting, and integration capabilities.
Identify dependencies, risks, technical challenges, and execution constraints and drive resolution.
Ensure delivered solutions meet requirements for scalability, governance, performance, and supportability.
Provide technical leadership across developers, engineers, architects, platform teams, and delivery partners to ensure successful execution of platform capabilities.
Review and challenge technical designs, implementation approaches, estimates, and solution recommendations to ensure alignment with business objectives and enterprise standards.
Act as the primary owner for delivery outcomes across assigned platform workstreams.
Business & Stakeholder Engagement
Partner with business stakeholders to understand operational processes, business priorities, and transformation objectives.
Facilitate requirements workshops, solution discussions, and process reviews.
Translate business needs into functional specifications, technical requirements, process flows, and user stories.
Drive stakeholder alignment and manage competing priorities across multiple teams.
Serve as a trusted advisor between business and technology organizations.
Partner with enterprise data, governance, architecture, and business stakeholders to define data requirements, solution priorities, and operating models.
Palantir Foundry Solution Leadership
Lead ontology-led solution design and implementation within Palantir Foundry.
Define object models, relationships, workflows, actions, permissions, data products, and governance structures.
Guide development teams on platform best practices, reusable design patterns, and scalable solution approaches.
Support workflow automation, operational write-back, lineage management, security, and governance implementation.
Drive platform adoption through efficient and business-focused solution delivery.
Data Engineering & Integration Leadership
Define and oversee integration approaches across enterprise applications, workflow platforms, reporting systems, and data sources.
Establish data quality, governance, lineage, access control, and observability standards.
Review architecture decisions, API designs, data mappings, and integration patterns.
Drive resolution of platform performance, scalability, and reliability challenges.
Ensure data solutions support business processes, analytics, and operational decision-making.
Technical Governance & Execution
Drive delivery governance across design, development, testing, deployment, and production support activities.
Validate solution designs, technical specifications, and implementation approaches.
Ensure adherence to enterprise architecture, security, compliance, and governance standards.
Support roadmap planning, release readiness, and continuous improvement initiatives.
Promote engineering excellence, knowledge sharing, and implementation consistency.
Executive Communication
Develop clear executive-ready presentations, decision documents, solution proposals, and status updates.
Present technical solutions, architecture decisions, delivery progress, business impacts, risks, dependencies, and recommendations to senior leadership and executive stakeholders.
Translate technical concepts into business-relevant insights and outcomes.
Support governance forums, operating reviews, and strategic planning discussions.
Required Qualifications
Bachelor's degree in Computer Science, Engineering, Information Systems, or related discipline.
10+ years of experience across enterprise platforms, solution delivery, systems integration, data engineering, digital transformation, or technology consulting.
Strong hands-on Palantir Foundry experience, including ontology architecture, object models, workflows, operational write-back, governance, lineage, and enterprise-scale solution delivery.
Experience leading complex platform initiatives involving multiple stakeholders and workstreams.
Strong understanding of integrations, APIs, workflow platforms, modern application architecture, and cloud-based solutions.
Experience with data engineering concepts including ETL/ELT, data modeling, data governance, lineage, quality, and enterprise data platforms.
Proven ability to translate business requirements into scalable technical solutions.
Strong communication, stakeholder management, and presentation skills.
Ability to independently lead high-visibility initiatives with minimal oversight.
Preferred Experience
Palantir Foundry ontology architecture, workflows, applications, operational write-back, governance, lineage, and production support.
Enterprise workflow platforms such as ServiceNow or similar technologies.
Executive reporting, KPI frameworks, analytics solutions, and performance dashboards.
AI-enabled workflows, business process automation, decision-support solutions, or intelligent operational platforms.
What Success Looks Like
Successful delivery of scalable enterprise platform capabilities that enable measurable business outcomes.
Trusted ownership of platform workstreams with minimal leadership intervention.
Strong collaboration across business, engineering, architecture, and platform teams.
High-quality solutions that improve operational efficiency, governance, reporting, and decision-making.
Effective communication of technical and business outcomes to senior leadership.
Adoption of sustainable, governed, and scalable platform capabilities that support long-term transformation objectives.
Weekly Hours:
40
Time Type:
Regular
Location:
Gurgaon, India
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How many Customer Service & Support jobs are open in Gurgaon, India right now?
There are currently 608 open customer service & support positions in Gurgaon, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Gurgaon, India?
Companies currently hiring include Kotak Mahindra Bank, Genpact, SBI Card, NTT DATA North America, Alight Solutions, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Gurgaon, India?
Yes — 148 of the 608 open customer service & support positions offer remote or hybrid work (21 remote, 127 hybrid).
How do I apply for Customer Service & Support jobs in Gurgaon, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.