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Greenville, North Carolina, United States · On-site
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Greenville, North Carolina, United States · On-site
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Greenville, North Carolina, United States · On-site
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Greenville, North Carolina, United States · On-site
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Greenville, North Carolina, United States · On-site
$15/hr
Entry level
Job DetailsLevel: EntryJob Location: Greenville, NC 27834Position Type: Full TimeEducation Level: GED or High SchoolSalary Range: $15.50 - $15.50 HourlyJob Shift: AnyWHO WE ARE Professionalism, mutual respect, and a sens…
The Counter Sales Representative manages the parts store front counter, assists customers with HVAC parts selection, and processes orders. They are also responsible for inventory management, including restocking, shipping, receiving, and delivering parts to job sites.
Requirements
Candidates must have a high school diploma or GED and a working knowledge of Microsoft Office. The role requires the ability to perform heavy physical labor, including lifting up to 100 lbs, and the capacity to obtain a forklift certification.
Full job description
Are you a Counter Sales Associate searching for new experiences? As a leading Trane® independent office, Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more!
The Counter Sales role is responsible for providing excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. This role is considered an entry-level position.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following:
Manage the Parts Store front counter, greeting customers upon entry
Maintain store appearance and restock merchandise in showroom
Answers basic customer calls and identifies parts with model number and serial
Order fulfillment of HVAC parts and supplies over the phone and over the counter
Assist customers with part selections, placing orders, payments, order inquiries, and quotes
Receives, prepare and stage customer orders
Loads and unloads shipment of parts, supplies, and equipment
Responds to customer's inquiries, questions, or complaints regarding products or services; escalation as needed
Responsible for warranty administration on all parts
Logs all customer request into provided system
Delivers parts orders to customer locations or job sites (as needed)
Shipping, receiving, and product transfers
Complete training on basic HVAC terminology to be able to demonstrate and discuss with customers
Develop effective customer service skills and learning products
Maintain a safe working environment including PPE (Personal Protective Equipment)
Use of forklift as needed
Ensure compliance with federal, state, and local laws, legal regulations, and recommended best practices
Collaborate with all Associates to uphold the company’s mission and values
Must be able to work overtime/weekends, as required
Other duties may be assigned
SKILLS & QUALIFICATIONS:
High school diploma or general education degree (GED) required
Working knowledge of Microsoft Office software and general computer systems
Must be able to work in a fast-paced environment where frequent interruptions may occur
Must possess skills to learn quickly and multi-task on different levels
Must possess great customer service
Ability to pass drug screening
Ability to prove US employment eligibility
Company forklift certification will be required
PHYSICAL DEMANDS & ENVIRONMENTAL EXPOSURE:
The physical demands and environmental exposure described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.
The physical demands of the position include occasional sitting, climbing, stooping, crouching, kneeling, pushing, pulling and reaching; frequent standing, balancing and gripping; and constant walking. Material handling demands include lifting from floor level to overhead, with occasional lifting up to 100 lbs., frequent lifting up to 50 lbs., and constant lifting up to 10 lbs., placing the position in the Heavy Physical Demand Classification (PDC). Must be able to talk and hear. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
This position works in a typical parts store/warehouse environment. While performing the duties of this position, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
EEO STATEMENT:
Brady strives to provide an environment free of discrimination as part of our mission to care for each other, our customers, and our community. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We focus on your building, so you can focus on your business.
Industry
Industrial Machinery Manufacturing
Company size
501-1,000 employees
Founded
1962
Headquarters
Greensboro, NC
LinkedIn followers
8,173
Since 1962, Brady has been committed to delivering innovative, sustainable building solutions that drive long-term success for our customers. With our headquarters in Greensboro, North Carolina, alongside multiple offices and Trane Supply stores, we proudly operate as the authorized Trane franchise providing unparalleled expertise and service to support the needs of North Carolina's most demanding facilities. Founded by Don Brady and now led by his son, Jim Brady, we are proudly family-owned with over 550 dedicated associates.
Brady offers a comprehensive suite of HVAC equipment and building services, including mechanical contracting, building automation, controls, boiler systems & mechanical code work, integrated security solutions, parts and supplies, and expert technical support. We serve value-driven building owners, operators, engineers, contractors, and facility managers who prioritize equipment quality, engineered solutions, safety, and long-term service reliability. Our customers span a range of mission-critical industries where building performance directly impacts business outcomes.
Offices: 2025 16th Street, Greensboro, NC 27415, US
HVAC EquipmentProfessional ServicesBuilding AutomationContracting SolutionsEnergy Saving SolutionsAccess ControlsVideo SurveillanceFire and Life SafetyIntrusion DetectionParts and Supplies
How many Customer Service & Support jobs are open in Greenville, NC right now?
There are currently 324 open customer service & support positions in Greenville, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Greenville, NC?
Companies currently hiring include ECU Health, Lowe's Companies, Inc., H&R Block, Belk, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Greenville, NC?
Yes — 6 of the 324 open customer service & support positions offer remote or hybrid work (1 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in Greenville, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.