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Mid level
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Full-time
high school, associate degree, bachelor degree
Competitive Pay, Tuition Reimbursement, Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance
Posted 1d ago
~40 hrs/week
Responsibilities
Process and evaluate incoming fleet claims from the dealer network to ensure accurate billing and adherence to warranty guidelines. Communicate with dealers for missing documentation and maintain up-to-date reports for stakeholders.
Requirements
Requires a high school diploma or equivalent, with a bachelor's or associate degree preferred. Candidates should have experience with warranty policies, dealer submission systems, and ideally knowledge of forklift trucks.
Full job description
Job Title
Fleet Claims Processor
Job Category
Business Support Services
Job Description
What starts with YOU, moves the world!
Hyster-Yale Materials Handling, Inc. (HYMH), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Fleet Claims Processor at our facility located in Greenville, NC.
As a Fleet Claims Processor, you will process incoming Fleet Claims as submitted by the Dealer network. Evaluate submitted claims to determine accurate processing. Communicate with dealers for input or missing documentation as necessary. Administer all Fleet guidelines when evaluating and processing claims. Administer warranty policy guidelines for reimbursement of dealer claims.
Who you are:
Perform analysis of incoming claims, inclusive of all segments of claim.
Ensure claims are coded properly to support proper billing and data analysis.
Support the Business Management System by following processes documented in the MasterIndex.
Ensure all claims adjusted or denied are properly supported by the use of a descriptive denial\adjustment code.
Escalate, via a descriptive email, where dealers continually fail to follow program requirements.
Process claims in a manner to support customer driven deadlines for billing or data analysis.
Ensure Customer Specific Processing Guidelines are followed when processing claims. Follow all departmental procedures for processing and follow-up on claims as set out in departmental policies and DCNs.
What you will do:
Ensure timely and accurate processing of assigned Fleet claims.
Ensure all claims are processed within 5 days of claim receipt date on average.
Keep claims issues/comments up-to-date on reports to ensure stakeholders are notified to help resolve.
Support organizational financial goals.
Ensure appropriate back-up when out-of-office for processing and claims review.
Support all projects assigned by Manager including support of call center as requested.
What you will need:
High school diploma or equivalent; Degree preferred.
BS degree and 1 year work experience preferred
AS degree and 3 years work experience preferred
5+ years with no degree
Skills, Experience & Abilities:
Yale and Hyster product systems.
Experience with Dealer submission systems and (NWO) utilization
Experience with Warranty Policy and Procedures
Forklift Truck Knowledge, preferred
Proficient communication skills
Who we are:
HYMH designs, engineers, manufactures, sells and services a comprehensive line of lift trucks and aftermarket parts marketed globally under the Hyster and Yale brand names. We are one of the global leaders in the Material Handling industry and have been building relationships and partnering with our customers, suppliers, dealers and employees for over 90 years.
What we offer:
Hyster-Yale Materials Handling, INC offers competitive pay, tuition reimbursement, supportive work environment, hybrid and remote work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).
#LI-TH1
#LI-HYBRID
Job Type
Permanent
Time Type
Full time
Work Hours
40
Travel Required
None
Primary Location
HY US Greenville, NC (Headquarters)
Address
1400 Sullivan Drive
Zip Code
27834
Field-Based
No
Relocation Assistance Available
No
We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
Transforming the way the world moves materials from Port to Home.
Industry
Machinery Manufacturing
Company size
5,001-10,000 employees
Headquarters
Cleveland, Ohio
LinkedIn followers
88,790
Hyster-Yale Materials Handling designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, attachments and power and technology solutions, marketed primarily under the Hyster®, Yale®, and Nuvera® brands.
Hyster-Yale Materials Handling’s subsidiary, Bolzoni S.p.A., is a leading worldwide producer of attachments, forks and lift tables marketed under the Bolzoni®, Auramo® and Meyer® brand names.
For more information about Hyster-Yale, visit the Company's website at http://hymh.hyster-yale.com/
Offices: 5875 Landerbrook Dr, #300, Cleveland, Ohio 44124, US · 2200 Menelaus Rd, Berea, Kentucky 40403, US · 440 E Westinghouse Blvd, Charlotte, North Carolina 28273, US · 1010 E Fairchild St, Danville, Illinois 61832, US · 5200 Martin Luther King Jr Hwy, Greenville, North Carolina 27834, US
How many Manufacturing jobs are open in Greenville, NC right now?
There are currently 69 open manufacturing positions in Greenville, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Greenville, NC?
Companies currently hiring include Thermo Fisher Scientific, Catalent, Attindas Hygiene Partners, Avient Corporation, Gregory Poole Equipment Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Greenville, NC?
Yes — 5 of the 69 open manufacturing positions offer remote or hybrid work (0 remote, 5 hybrid).
How do I apply for Manufacturing jobs in Greenville, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.