Greenville, North Carolina, United States · On-site
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training…
Skills: Customer Service, Sales, Coaching, Team Leadership, Problem Solving
Greenville, North Carolina, United States · On-site
Join our team and live the Ollie-tude!: (Ollie’s Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect? BE V…
Skills: Customer Service, Cashiering, Merchandising, Store Maintenance, Inventory Receiving
Greenville, North Carolina, United States · On-site
Job Title: Referral Specialist I FLSA Status: Non -Exempt About us Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive heal…
Skills: Referral Coordination, Patient Scheduling, Interpersonal Communication, Medical Office Administration, Confidentiality
Greenville, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Sales, Product Knowledge, Collaboration, Accountability
Greenville, North Carolina, United States · On-site
The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for all store associates. This role leads hiring, training, and retention activities, wh…
Skills: Recruiting, Onboarding, Employee Retention, Scheduling, Payroll Administration
Greenville, North Carolina, United States · On-site
Job DetailsJob Location: 0807-Greenville - Greenville, NC 27858Position Type: Part TimePOSITION SUMMARY Are you passionate about a fit lifestyle and making everyone around your feel welcome? Are you looking for somewhere…
Skills: Customer Service, Hospitality, Point of Sale (POS), Money Handling, Communication Skills
Greenville, North Carolina, United States · On-site
The Fine Jewelry Counter Manager drives personal and team results by demonstrating a passion for building personalized client relationships and sharing a genuine enthusiasm for the jewelry and fashion industry. This role…
Skills: Client Relationship Management, Sales Leadership, Visual Merchandising, Inventory Management, Customer Service
Greenville, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: People Leadership, Customer Experience, Retail Management, Loyalty Program Management, Performance Management
Greenville, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Checkout Operations, Loyalty Program Management, Communication, Collaboration
Greenville, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Cashiering, Loyalty Program Engagement, Collaboration, Accountability
Greenville, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Merchandising, Product Availability, Pricing, Signage, Organization
Greenville, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Product Knowledge, Communication, Collaboration, Accountability
Greenville, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Merchandising, Apparel Expertise, Collaboration, Accountability
Greenville, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Product Selection, Merchandise Expertise, Collaboration, Accountability
Greenville, North Carolina, United States · On-site
$11/hr–$12/hr
Job DetailsLevel: EntryJob Location: Greenville, NC 27834Position Type: Full-Time/Part-TimeEducation Level: High SchoolSalary Range: $11.00 - $12.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Customer Servi…
Skills: Customer Service, Animal Handling, Animal Behavior Identification, Scheduling, Data Entry
Greenville, North Carolina, United States · On-site
We're the pizza lover's pizza, and that makes all the difference to our drivers. We're looking for delivery drivers who will take pride in helping Pizza Hut bring hot, delicious food to people who could probably use a pi…
Skills: Driving, Navigation, Customer Service, Time Management, Map Reading
Greenville, North Carolina, United States · On-site
About University Partners University Partners provides best-in-class student housing across the country, focusing on service, community experience, and operational excellence. Our teams create environments where students…
Skills: Customer Service, Sales, Leasing, Marketing, Interpersonal Communication
Greenville, North Carolina, United States · On-site
Position Summary Performs patient registration. Provides insurance benefits interpretation and counseling. Maintains medical terminology skills and knowledge of third party payer regulations. Performs patient and custome…
Skills: Patient Registration, Insurance Benefits Interpretation, Medical Terminology, Customer Relations, Written Communication
Greenville, North Carolina, United States · On-site
What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and imp…
Skills: Customer Experience, Sales Support, Lead Nurturing, Appointment Scheduling, Paperwork Processing
Greenville, North Carolina, United States · On-site
We're the pizza lover's pizza, and that makes all the difference to our drivers. We're looking for delivery drivers who will take pride in helping Pizza Hut bring hot, delicious food to people who could probably use a pi…
Skills: Driving, Navigation, Customer Service, Time Management, Map Reading
Greenville, North Carolina, United States • On-site
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The Customer Experience Supervisor I is responsible for driving sales growth by leading and coaching associates on customer service and checkout experience strategies. This includes managing cashier performance, optimizing resources, and ensuring compliance with training initiatives.
The job requires strong leadership and customer service skills, with an emphasis on coaching and team management. Candidates should demonstrate critical thinking and a growth mindset to drive results and improve store operations.
General Description:
As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies
Core Competencies:
To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies:
Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.
Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.
Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization
Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.
Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
As we reinvent ourselves to fit the diversity of America, we are looking for motivated, talented people who can emerge as Warriors in our organization. JCPenney offers an inclusive environment and culture where you can find and define yourself - your style, your purpose and your career. We know success is built from the inside out, and our associates are the heartbeat of our Company! JCPenney is now part of Catalyst Brands.
Offices: 6502 Legacy Drive, Plano, Texas 75024, US
There are currently 254 open customer service & support positions in Greenville, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include ECU Health, Domino's, Lowe's Companies, Inc., Aramark Healthcare+, DICK'S Sporting Goods, among others. Browse the listings above to see every active employer.
Yes — 9 of the 254 open customer service & support positions offer remote or hybrid work (2 remote, 7 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
