Grand Rapids, Michigan, United States · On-site
Job Description: General Function / Summary: As a financial services leader, we strive to make a difference in our customers’ lives & the communities we serve. Our Store Managers are responsible for daily operations and …
Skills: Store Management, Cash Handling, Customer Service, Sales Leadership, Staff Scheduling
Grand Rapids, Michigan, United States · On-site
$21/hr–$26/hr
Pay Range: (Specific to OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT) $21.99 - $26.28 Hourly About Brink's: The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital r…
Skills: Secure Transportation, Cash Handling, Firearms Handling, Customer Service, ATM Servicing
Grand Rapids, Michigan, United States · On-site
Mercantile Bank is looking for an enthusiastic, customer-focused Branch Banker to join our team in the Forest Hills Branch in Grand Rapids, MI. Depending on your experience, you may be hired as a Customer Service Represe…
Skills: Customer Service, Cash Handling, Financial Problem Solving, Cross-selling, Active Listening
Grand Rapids, Michigan, United States · On-site
Join our dynamic team at Fox Kia North in Grand Rapids, MI as a Full-Time Quick Lube Technician! This onsite position allows you to be hands-on, working directly with vehicles and customers in an energetic environment. E…
Skills: Oil Changes, Fluid Checks, Tire Rotations, General Inspections, Mechanical Knowledge
Grand Rapids, Michigan, United States · On-site
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As a Sales Associate, you will be the first fac…
Skills: Customer Service, Point Of Sale, Communication Skills, Multitasking, Conflict Resolution
Grand Rapids, Michigan, United States · On-site
$15/hr–$16/hr
Join the dynamic team at Fox Kia North in Grand Rapids, MI, as a Full Time Lot Attendant! You'll play a crucial role in maintaining our dealership environment, ensuring that vehicles look their best for our valued custom…
Skills: Attention To Detail, Time Management, Communication, Customer Service, Physical Stamina
Grand Rapids, Michigan, United States · On-site
Job Summary Assists Supervisor in monitoring parking areas and pay lanes, repairing non-functioning gates as needed. Monitoring parking spaces to ensure adequate parking levels for visitors and employees. Assists with th…
Skills: Parking Management, Equipment Troubleshooting, Conflict Resolution, Inventory Control, Customer Service
Grand Rapids, Michigan, United States · On-site
Job DetailsLevel: EntryJob Location: Grand Rapids, MI - Grand Rapids, MI 49548Position Type: Full TimeEducation Level: High SchoolMichigan Kenworth in Grand Rapids is looking for a talented individual to take on the full…
Skills: Sales, Customer Service, Product Knowledge, Account Management, Mathematical Skills
Byron Center, Michigan, United States · On-site
$13/hr–$15/hr
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. L…
Skills: Customer Service, Sales, Fashion Trends, Problem Solving, Teamwork
Grand Rapids, Michigan, United States · On-site
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the…
Skills: Leadership, Operational Oversight, Training Compliance, Customer Service, Accountability
Grand Rapids, Michigan, United States · On-site
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Pharmacy Management, Inventory Control, Customer Service, Regulatory Compliance, Staff Leadership
Grand Rapids, Michigan, United States · On-site
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! Reliable Onsite Services, a div…
Skills: Equipment Maintenance, Forklift Operation, Hand Tool Proficiency, Safety Compliance, Inventory Management
Grand Rapids, Michigan, United States · On-site
$15/hr–$35/hr
Description All Weather Seal of West Michigan is hiring Marketing Representatives to represent our award-winning home improvement brand at retail partner locations, community events, home shows, and trade shows throughou…
Skills: Customer Service, Lead Generation, Communication Skills, Public Speaking, Event Marketing
Grand Rapids, Michigan, United States · On-site
$18/hr–$19/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Representative for The Gerald in Grand Rapids, MI. Job Purpose: Responds …
Skills: Guest Relations, Reservation Management, Cash Handling, Conflict Resolution, Communication Skills
Grand Rapids, Michigan, United States · On-site
$20/hr–$21/hr
Description Xtend is seeking a Business Support Coordinator to help create an exceptional experience for clients, partners, visitors, and employees while supporting daily administrative and operational functions. This ro…
Skills: Office Administration, Hospitality, Contract Administration, Facility Management, Customer Service
Grand Rapids, Michigan, United States · On-site
At UniFirst, we Always Deliver—for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met wi…
Skills: Customer Service, Route Management, Upselling, Safe Driving, Time Management
Grand Rapids, Michigan, United States · On-site
At UniFirst, we Always Deliver—for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met wi…
Skills: Customer Relationship Management, Route Management, Upselling, Safe Driving, Time Management
Grand Rapids, Michigan, United States · Hybrid
$23/hr–$31/hr
At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Patient Education Consultant is responsible for conducting demonstr…
Skills: Patient Education, Direct Sales, Clinical Training, Interpersonal Communication, Critical Thinking
Grand Rapids, Michigan, United States · On-site
$17/hr–$18/hr
Company Description Village Green Founded in 1919, Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily des…
Skills: Sales, Customer Service, Communication, Negotiation, Time Management
Grand Rapids, Michigan, United States · On-site
$17/hr–$21/hr
Summary: To pull items efficiently and accurately according to customer order. Location: Grand Rapids, MI Hourly Rate: $17.52 an hour up to $21.62 an hour after 12 months of employment Standard Work Hours: 2pm-10:30pm Es…
Skills: Order Filling, RF Scanning, Voice Picking, Basic Computer Navigation, Safety Compliance
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Responsible for the daily operations, profitability, and leadership of one or more retail financial services locations. This includes managing sales, customer service, cash handling, and supervising store staff.
Requires a high school diploma or GED and at least 2 years of experience in sales, customer service, and cash handling. Candidates must have a valid driver's license, reliable personal transportation, and preferably one year of supervisory experience.
Job Description:
As a financial services leader, we strive to make a difference in our customers’ lives & the communities we serve. Our Store Managers are responsible for daily operations and profitability of one or more of our retail Check ‘N Go, Allied Cash, or Cash Store locations, all part of the CNG Holdings, Inc., family of companies. The Store Manager is responsible for daily operations and profitability of one or more of our retail locations. This role is accountable for site operations, sales, customer service, and store level leadership.
Essential Duties:
Serve and educate customers on the product portfolio by presenting all options for products and/or services to customers that meet their needs.
Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.
Escalate issues to the District Director of Operations (DDO) and Corporate Office if unable to resolve the issue directly with the customer.
Respond professionally and accurately customers in response to general questions, customer applications, requests, customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations.
Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups.
Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies.
Perform customer verifications to validate information presented.
Process all transactions accurately and per company policy, including but not limited to loans, check cashing, and Net Spend.
Comply with federal and state regulations and Company policies and procedures.
Complete compliance trainings and quarterly I Agree timely.
Coordinate operations, development, and training necessary for store achieving metric targets.
Maintain store staff schedule and assist covering other stores within the district.
Support store staff to ensure excellent customer service and embodiment of sales culture.
Assist District Director of Operations with the recruiting, selection, and onboarding of Assistant Store Managers in the district.
Other duties as assigned.
Minimum Education and Experience Required:
High school diploma, GED, or equivalent experience
2+ years of experience with sales, customer service, and cash handling
1+ year of supervisory experience preferred
Exceptional customer service, active listening, and verbal and written communication skills
Proficient in Microsoft Office programs
Ability to multitask, prioritize, work in an autonomous environment, and provide store level leadership
Must have own personal reliable transportation in compliance with published policy and procedure, this may not include public transportation, transportation from family or friends, must maintain a valid Driver’s License and valid Automobile Insurance while employed by the company
Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused
Physical Demands:
Call center/Retail/Office environment
Extensive cash handling
Extended phone usage
Long periods of standing
Extended viewing of computer screens and typing
Must be able to lift up to 50lbs, with or without reasonable accommodations
Must be able to travel to all stores within the assigned district with personal vehicle
May be asked to travel to neighboring districts
May require overnight travel
Must work assigned shifts as scheduled
Position may be on-site lead for one or more Assistant Store Managers
Why Choose CNG Holdings, Inc.
CNG Holdings Inc. (CNG) is headquartered in Cincinnati, Ohio, and is a respected leader in the financial services industry. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers.
Our mission is to help and to educate our customers, while building and nurturing long-term relationships. We strive to make a difference in our customers’ lives and the communities we serve.
Our vision is to deliver innovative financial solutions that better fulfill our customers’ unique financial needs so that they can build a better future for themselves and their families.
CNG Holdings, Inc., associates and its brands are expected to create, deliver, and embrace our core values. These values ultimately define how we treat each other and our customers. We are inclusive, transparent, accountable and focused!
Commitment to Diversity:
We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
This posting is intended to describe the general nature of the work anticipated to be performed and is not a comprehensive list of all responsibilities, duties and skills required for the position.
Allied Cash Advance focuses on finding financial solutions for everyday life. Allied Cash Advance operates in five states and helps people get the money they need to get back to life faster. The brand was acquired in 2012. Now, Allied Cash Advance is owned and managed by the same friendly people as Check `n Go – so our customers get the great service and products across the entire family of brands.
Offices: 7755 Montgomery Rd, Cincinnati, OH 45236, US
There are currently 1,020 open customer service & support positions in Grand Rapids, MI listed on Clera. New openings are added daily as companies post roles.
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