Glendale, Arizona, United States · On-site
Primary City/State: Glendale, Arizona Department Name: New River Trails Gastroenterol Work Shift: Day Job Category: Revenue Cycle Great careers are built at Banner Health. We understand that talented health care professi…
Skills: Patient Registration, Insurance Verification, Medical Scheduling, Payment Collection, Customer Service
Glendale, Arizona, United States · On-site
Primary City/State: Glendale, Arizona Department Name: PCU-ST6 E&W-Hosp Work Shift: Night Job Category: Clinical Care * Sign-On Bonus of $3000 Available for New Banner Health Certified/Licensed CNA/LNA's * Banner Health …
Skills: Patient Care, Vital Signs Monitoring, Basic Life Support, Medical Documentation, Patient Hygiene
Glendale, Arizona, United States · On-site
Primary City/State: Glendale, Arizona Department Name: Med/Surg-CMU-Hosp 1A Work Shift: Day Job Category: Clinical Care * Sign-On Bonus of $3000 Available for New Banner Health Certified/Licensed CNA/LNA's * Banner Healt…
Skills: Patient Care, Vital Signs Monitoring, Patient Hygiene, Medical Documentation, EKG Monitoring
Glendale, Arizona, United States · On-site
$18/hr–$22/hr
Veterinary Assistant We’re hiring a Veterinary Assistant for our growing animal hospital. Salary: $18 - $22 / hour Benefits of being part of the Lovet team: Flexible work schedule (4–10-hour shifts)3 weeks of Paid Time O…
Skills: Medical procedures, Client communication, Medical record management, Medication dispensing, X-ray operation
Glendale, Arizona, United States · On-site
RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor; we’re a team dedicated to innovation, servic…
Skills: Customer Service, Order Processing, Invoicing, Issue Resolution, Communication
Glendale, Arizona, United States · On-site
Join the Super Star Car Wash team and embark on an exciting career where every effort is recognized, and every day brings new opportunities! If you're ready to shine, we want you on our team! Let's make your career spark…
Skills: Customer Experience, Vehicle Loading, Communication, Adaptability, Multitasking
Glendale, Arizona, United States · On-site
$20/hr–$21/hr
Description NALS Apartment Homes believes that an apartment is not simply a place to live, but a place to call home. We embrace opportunities for personal and professional growth, and encourage our employees to share the…
Skills: Leasing, Sales, Customer Service, Tenant Relations, Lead Conversion
Glendale, Arizona, United States · On-site
Position Summary: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reach…
Skills: Retail Experience, Stress Management, Communication Skills, Basic Math, Customer Service
Glendale, Arizona, United States · On-site
Company Description Team Pizzowski is a Domino's Franchise, serving Peoria and Glendale that is owned by Sophie Golembiowski, who started as Customer Service Representative with Domino's. We strive to provide the best se…
Skills: Customer Service, Time Management, Multi-tasking, Problem Solving, Basic Math
Glendale, Arizona, United States · On-site
Company Description Team Pizzowski is a Domino's Franchise, serving Peoria and Glendale that is owned by Sophie Golembiowski, who started as Customer Service Representative with Domino's. I care about my team and want to…
Skills: Store Management, Team Leadership, Customer Service, Inventory Management, Staff Training
Glendale, Arizona, United States · On-site
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product ex…
Skills: Customer Service, Account Servicing, Sales, Peer Coaching, Regulatory Compliance
Glendale, Arizona, United States · On-site
$18/hr–$22/hr
Veterinary Assistant We’re hiring a Veterinary Assistant for our growing animal hospital. Salary: $18 - $22 / hour Benefits of being part of the Lovet team: Flexible work schedule (4–10-hour shifts)3 weeks of Paid Time O…
Skills: Medical procedures, Client communication, Medical record management, Medication dispensing, X-ray operation
Glendale, Arizona, United States · On-site
$20/hr–$20/hr
Job DetailsJob Location: Glendale, CA 91210Position Type: Part TimeEducation Level: High SchoolSalary Range: $20.00 - $20.00 HourlyJob Shift: DayJob Category: Restaurant - Food ServiceWear the Stripes. Bring the Fun. Mak…
Skills: Customer Service, POS Operation, Cash Handling, Food Preparation, Food Safety
Glendale, Arizona, United States · On-site
$16/hr–$21/hr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Retail Sales, Customer Service, Communication Skills, Needs Discovery, Closing Sales
Glendale, Arizona, United States · On-site
POSITION SUMMARY: The Receiving Clerk performs work in the Receiving area of the store to include merchandise stocking, inventory control, pricing and, merchandise returns. ESSENTIAL FUNCTIONS: Supports a strong commitme…
Skills: Merchandise Stocking, Inventory Control, Pricing, Returns Processing, Basic Mathematics
Glendale, Arizona, United States · On-site
$16/hr–$16/hr
Job DetailsLevel: EntryJob Location: Glendale, AZ 85308Position Type: Part TimeEducation Level: High SchoolSalary Range: $16.00 - $16.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Server/DishwasherTerra Poi…
Skills: Food Service, Customer Service, Sanitation, Meal Preparation, Dishwashing
Glendale, Arizona, United States · On-site
Position: Employee Experience Coordinator (NFL Game Day & Concerts) Status: Part-Time, Seasonal Reports to: Sr. People Operations Coordinator Background: Insignia Event Services is a leading event solutions provider, aff…
Skills: Customer Service, Organizational Skills, Communication, Employee Engagement, Event Coordination
Glendale, Arizona, United States · On-site
$22/hr–$23/hr
Company Description AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class cu…
Skills: Plumbing, Electrical Repair, HVAC Maintenance, Appliance Repair, Carpentry
Glendale, Arizona, United States · On-site
About Super Star Car Wash Super Star Car Wash is an industry leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. We are committed to delivering fast, high-quali…
Skills: Operational Leadership, Team Coaching, Staffing Management, Customer Service, Conflict Resolution
Glendale, Arizona, United States · On-site
Join the Super Star Car Wash team and embark on an exciting career where every effort is recognized, and every day brings new opportunities! If you're ready to shine, we want you on our team! Let's make your career spark…
Skills: Customer Experience, Vehicle Loading, Communication, Adaptability, Multitasking
Glendale, Arizona, United States • On-site
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Coordinates patient flow by managing scheduling, registration, and insurance verification. Collects patient liabilities and handles financial transactions to maximize medical services reimbursement.
Requires a high school diploma or GED and at least one year of experience in patient financial services or the insurance industry. Must possess strong communication skills and proficiency in common office software.
Great careers are built at Banner Health. We understand that talented health care professionals appreciate having options. We are proud to offer our team members many career and lifestyle choices throughout our network of facilities. Apply today, this could be the perfect opportunity for you.
We offer a customer-focused and friendly work environment with career growth opportunities. You'll have the opportunity to work directly with patients and with an engaged group of physicians and staff. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you.
As a Front Office Patient Financial Services Representative, you are the first point of contact as patients and visitors approach the front desk. You'll work collectively with a dedicated group of healthcare professionals to ensure patients have a positive experience. This is a perfect opportunity to apply your great customer service skills and make patients and visitors feel welcomed. A career with our team is a great opportunity if you are just starting out or have many years of experience. Apply Now to connect with one of our recruiters!
Location: Banner Health Center - 7701 W Aspera Blvd. Glendale, AZ
Schedule: Monday - Friday 8:30am - 5:00pm
At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.POSITION SUMMARY
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.
CORE FUNCTIONS
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.
2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations
3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.
5. Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.
6. Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations. Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS.
7. Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws.
8. Provides a variety of patient services to assist in patient flow including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc.
9. Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi-task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third party payors.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.
Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
Work experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred.
Additional related education and/or experience preferred
Our organization supports a drug-free work environment.
Making health care easier, so life can be better.
Headquartered in Arizona, Banner Health is one of the largest nonprofit health care systems in the country. The system owns and operates 33 acute-care hospitals, Banner Health Network, Banner – University Medicine, academic and employed physician groups, long-term care centers, outpatient surgery centers and an array of other services; including Banner Urgent Care, family clinics, home care and hospice services, pharmacies and a nursing registry. Banner Health is in six states: Arizona, California, Colorado, Nebraska, Nevada and Wyoming.
Offices: 2901 N Central Ave., Phoenix, AZ 85012, US · 525 W. Brown Road, Mesa, AZ 85201, US · 7251 W. 4th St., Greeley, CO 80634, US · 1625 N Campbell Ave, Tucson, Arizona 85719, US · 1800 Spring Ridge Dr, Susanville, California 96130, US
There are currently 608 open customer service & support positions in Glendale, AZ listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Kroger, Domino's, Macy's, DICK'S Sporting Goods, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 22 of the 608 open customer service & support positions offer remote or hybrid work (13 remote, 9 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
