Geelong, Victoria, Australia · Hybrid
Do you speak fashion? We're hiring, let’s chat! ABOUT US Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster …
Skills: Customer Insights, Data Analysis, SQL, Survey Design, Google Analytics 4
Geelong, Victoria, Australia · On-site
Company Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and …
Skills: Cash Handling, Tendering Transactions, Multi-channel Fulfilment, Stock Integrity, Telephone Management
Geelong, Victoria, Australia · On-site
Company Description With over 40 years in the business and 145 stores nationwide, Autobarn is proud to be Australia’s go-to destination for quality automotive parts, accessories, and expert advice. From motoring enthusia…
Skills: Customer Service, Teamwork, Organizational Skills, Retail Experience, Basic Computer Literacy
Geelong, Victoria, Australia · On-site
$60k–$62k/yr
Your Position at St John of God Geelong Hospital We are seeking a permanent part‑time Receptionist, working 40 hours per fortnight, based across our Main Reception and Surgery Centre Day Stay, supporting inpatient servic…
Skills: Verbal Communication, Written Communication, Confidentiality, Interpersonal Skills, Attention To Detail
Geelong, Victoria, Australia · On-site
$61k–$63k/yr
Your RoleWe are seeking two Sessional Consulting Suites Receptionists to join SJGHC Geelong Consulting Suites, each working 3 days (22.5 hours) per week, with flexibility to negotiate hours with the successful candidates…
Skills: Medical Reception, Appointment Booking, Invoicing, Receipting, Customer Service
Geelong, Victoria, Australia · On-site
New Homes Consultant - Geelong Bring your bubbly personality, exceptional customer service background, and natural ability to build instant rapport to a market-leading local builder. G.J. Gardner Homes Geelong is a highl…
Skills: Relationship Building, Customer Service, Consultative Selling, CRM Management, Lead Qualification
Geelong, Victoria, Australia · On-site
Employment Type - Casual Multiple Locations in Geelong VIC (Car Required) Suburbs included: Geelong, Portarlington, Waurn Ponds, Leopold, Drysdale and more CROSSMARK are on the lookout for fresh new talent to join their …
Skills: Merchandising, Customer Service, Relationship Building, Planogram Implementation, Point Of Sale Display
Geelong, Victoria, Australia · On-site
Retail Store Manager — Lorna Jane Geelong Empowering women. Transforming the world. Before it was called activewear, Lorna Jane imagined it, designed it, and defined it — creating a movement that redefined how women move…
Skills: Retail Leadership, Team Development, KPI Management, Customer Experience, Stock Management
Geelong, Victoria, Australia · On-site
Hype DC is Accent Group's premium, limited and exclusive sneaker retailer. With almost 25 years as one of Australia’s leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortm…
Skills: Customer Service, Sales, Streetwear Knowledge, Sneaker Culture, Teamwork
Geelong, Victoria, Australia · On-site
Job Description Liquor Team Member | BWS | Passionate About People Leave your mark as a BWS Team Member! You had me at merlot! Whether it’s a Beer, Wine or Spirits (or something zero-alc), at BWS, we do drinks your way. …
Skills: Customer Engagement, Product Knowledge, Inventory Management, Alcohol Service Compliance, Communication
Geelong, Victoria, Australia · On-site
Job Description Liquor Team Member | BWS | Passionate About People Leave your mark as a BWS Team Member! You had me at merlot! Whether it’s a Beer, Wine or Spirits (or something zero-alc), at BWS, we do drinks your way. …
Skills: Customer Engagement, Product Knowledge, Inventory Management, Alcohol Service Compliance, Communication
Geelong, Victoria, Australia · On-site
Delivery Driver - Geelong About Reece Plumbing We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the tr…
Skills: Delivery Driving, Customer Service, Pick Packing, Stock Control, Warehouse Maintenance
Geelong, Victoria, Australia · On-site
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individua…
Skills: Reception, Administration, Customer Service, Patient Care
Geelong, Victoria, Australia · On-site
Is this the Best Job in the world…? We’re looking for friendly & encouraging people make sure our customers have an awesome time Meet great people. Work in at atmosphere that’s fun and energetic. Learn…
Skills: Customer Service, Communication, Event Hosting, First Aid, Conflict Resolution
City of Greater Geelong, Victoria, Australia · On-site
Pick packing, receiving & dispatching with a high level of attention to detail. Genuine opportunities to progress your career! Store Person About the role: Our Store Persons put safety first! In fact, we all prioritise s…
Skills: Pick Packing, Receiving, Dispatching, Customer Service, Warehouse Organization
Geelong, Victoria, Australia · On-site
$61k–$73k/yr
Acknowledgement of Country CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay…
Skills: Administration, Communication, Customer Service, Microsoft Office, Records Management
Geelong, Victoria, Australia · On-site
Job Description Liquor Team Member | BWS | Passionate About People Leave your mark as a BWS Team Member! You had me at merlot! Whether it’s a Beer, Wine or Spirits (or something zero-alc), at BWS, we do drinks your way. …
Skills: Customer Engagement, Product Knowledge, Inventory Management, Alcohol Service Compliance, Communication
Geelong, Victoria, Australia · On-site
Employment Type: Full Time Hours: 9am to 5pm Monday to Friday Salary: $39 per hour Location: Mercy Health Home Care Services Geelong Upload with Application: Resume, cover letter, and all relevant qualifications Contact:…
Skills: Rostering, Customer Service, Communication, Coordination, Scheduling
Geelong, Victoria, Australia · On-site
Employment Type: Permanent Part-Time Hours: 8am to 2pm, Monday to Friday Salary: $37 per hour Location: Mercy Health Home Care Services Geelong Upload with Application: Resume, cover letter, and all relevant qualificatio…
Skills: Rostering, Customer Service, Communication, Coordination, Scheduling
Geelong, Victoria, Australia · On-site
About us Bigger things happen at Officeworks! Our customers, our team and our community are our heart and soul and as a Retail Department Leader (Coordinator) at our Geelong or surrounding stores, you will be leading fro…
Skills: Retail Leadership, Customer Experience, Team Motivation, Sales Target Achievement, KPI Management
Geelong, Victoria, Australia • Hybrid
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The Insights Analyst transforms customer voice and behavioral data into actionable insights to uncover growth opportunities. They design qualitative and quantitative research while analyzing transactional and digital data to support data-driven decision-making.
Candidates need proven experience in customer insights or data analysis, specifically with SQL and GA4. Proficiency in survey tools and strong stakeholder management skills are required, with retail or eCommerce experience preferred.
Do you speak fashion? We're hiring, let’s chat!
Born in Australia, loved around the world.
At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
We’re playfully rebellious and always optimistic. Join our world and let's do good things together.
The Insights Analyst is responsible for turning customer voice and behavioural data into actionable insights that uncover growth opportunities and support data-driven decision-making. Working closely with stakeholders, they design and deliver qualitative and quantitative research, including surveys, interviews and focus groups, while leveraging internal and external data sources to build a deep understanding of customer needs, attitudes and behaviours.
Through in-depth analysis of transactional, behavioural and digital data, the Insights Analyst identifies trends, evaluates growth initiatives and uncovers customer segments that drive engagement and conversion. They communicate insights in a clear and compelling way, champion innovative approaches to customer intelligence, and ensure all research and data activities comply with governance, privacy and security requirements.
• Proven experience in customer insights, research, or data analysis
• Experience with SQL for data extraction and analysis
• Survey design and management tools (e.g. SurveyMonkey, Qualtrics) Google Analytics 4 (GA4)
• Not essential but would be beneficial - Python, R, Machine Learning applications, BI tools
• Strong stakeholder management and collaboration
• Excellent storytelling and data visualisation skills
• Analytical mindset with curiosity and problem-solving ability
• Exposure to both qualitative and quantitative research methodologies
• Experience in retail, eCommerce, or customer-focused industries is preferred
• Competitive salary
• Flexible working options & people-first leave initiatives
• Access to our world-class Support Centre, with an in-house restaurant & state-of-the-art wellness centre featuring free gym & holistic health services
• Subsidised onsite childcare centre
• 50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre
• 24/7 Wellness support – mental health, relationships, family + more
• Local & Global career growth
• Discounts for you & your family – medical, travel, financial + more
• Performance & Peak incentives to reward + recognise our team
• Returnity - Paid program for new parents heading back to work
• Bring your dog to work
• Recognition, team connection moments & more!
Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.
Keeping it real since '91, delivering Good along the way.
Our purpose has always been to make a positive difference in people’s lives, and our team and customers are at the heart of this. We started in 1988, with our first ‘shop’ being the boot of a Ford Bronco parked at The Beckley Market in Geelong, Australia. Inside? A stack of denim jackets; it was the start of something big. Our vision is to take our eight Aussie lifestyle brands to the world, delivering Good along the way. And we know that our responsibility goes far beyond selling great products. We work to prioritise people and the planet, while making products our customers love, ones that we can all be proud of. We’re a diverse bunch from all around the world who love to think big. We live for a challenge and give anything a go. We work hard and pride ourselves on creating an environment free from hierarchy and ego. One that promotes creativity and self-expression, allowing our team to do what they do best. We look after our people 24/7 – not just when they’re at work, but outside of it too. Since day one, our team members have been like great mates to us – and you look after your mates. We support and empower our team members to be the healthiest versions of themselves. And we keep it real, always. We’re customer-obsessed in everything we do, and believe us when we say the obsession is real! When you join our team, you’re part of something bigger – you’re here to be inspired, to learn, to do the right thing, and above all else, to make a positive difference. 20,000 people. 8 brands. 20 countries. 1,300 stores (and counting) and one life-changing Foundation. That's Cotton On Group.
Offices: 14 Shepherd Court, Geelong, Australia 3215, AU · 400 N Brand Blvd, Level 6, Glendale, California 91203, US · B:Hive, Smales Farm, 74 Taharoto Road, Auckland, AUK 0622, NZ · 111 Somerset Road, #09, 23-28, Orchard, 238164, SG · LP 9 Waterfall Logistics Precinct, Cnr Bridal Veil Road and ext 77 Howick Avenue, Waterfall City, 2090, ZA
There are currently 75 open customer service & support positions in Geelong, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Endeavour Group, IHG Hotels & Resorts, Cotton On Group, Epworth, Hanes Brands Australasia, among others. Browse the listings above to see every active employer.
Yes — 6 of the 75 open customer service & support positions offer remote or hybrid work (0 remote, 6 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
