Fort Wayne, Indiana, United States · On-site
About Us The DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to b…
Skills: Commercial Insurance Brokerage, Underwriting, Policy Endorsements, Claims Handling, Commercial Lines Rating
Fort Wayne, Indiana, United States · On-site
Position: Outbound Customer Service Representative Company Overview: Performacentric is a leading provider of agentic AI solutions for businesses of all sizes. Our innovative strategies and cutting-edge technologies help…
Skills: Customer Service, Telesales, Communication, Interpersonal Skills, Negotiation
Fort Wayne, Indiana, United States · On-site
$15/hr–$17/hr
POSITION SUMMARY: An optician is an eye care professional that counsels patients through the eyewear selection process, educating patients on doctor recommendations that will give them the best possible vision. The optic…
Skills: Eyewear Selection, Patient Education, Customer Service, Insurance Eligibility Verification, Spectacle Adjustments
Fort Wayne, Indiana, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Automotive Parts Knowledge, Sales, Inventory Management, Communication
Fort Wayne, Indiana, United States · On-site
Description STARTING PAY- $16.00/HRPART TIME EMPLOYMENTMUST BE AVAILABLE NIGHTS & WEEKENDS! Job Summary: As a Retail Keyholder, you will be responsible for supporting the store management team in the day-to-day operation…
Skills: Cash Handling, Customer Service, Staff Supervision, Inventory Management, Loss Prevention
Fort Wayne, Indiana, United States · On-site
Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordan…
Skills: Funeral Arrangement, Public Speaking, Event Planning, Regulatory Compliance, Customer Service
Fort Wayne, Indiana, United States · On-site
$10/hr–$30/hr
Job DetailsJob Location: FORT WAYNE | Lima Rd [386E] - Fort Wayne, IN 46818Position Type: Full-Time/Part-TimeSalary Range: $10.00 - $30.00 HourlyJob Shift: AnyJob Category: SalesWe’re a national Wireless Preferred …
Skills: Customer Service, Sales, Product Demonstration, Relationship Building, Digital Tool Proficiency
Fort Wayne, Indiana, United States · On-site
$56k–$73k/yr
Role Overview Café Operations Manager – Sodexo Corporate Services Come join a team of hospitality professionals who are passionate about creating exceptional workplace experiences. Sodexo Corporate Services is seeking a …
Skills: Team Leadership, Guest Service, Front-of-House Operations, Mentoring, Hospitality Management
Fort Wayne, Indiana, United States · On-site
$16/hr–$23/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Delivery Driving, Customer Service, HIPAA Compliance, Route Management, Vehicle Maintenance
Fort Wayne, Indiana, United States · On-site
Key ResponsibilitiesPick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. Deliver excellent service by choosing high quality items, validating orders,…
Skills: Order Fulfillment, Inventory Management, Forklift Operation, Customer Service, Powered Equipment Operation
Fort Wayne, Indiana, United States · On-site
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel to customer residences – not Remote. Pay Rate: $22.05 hourly + mileage reimbursement + phone stipend + sales commission …
Skills: Sales, Technical Support, Customer Service, Negotiation, Communication
Fort Wayne, Indiana, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Fort Wayne, Indiana, United States · On-site
$20/hr–$30/hr
If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across …
Skills: Front End Management, Customer Experience, Staffing And Scheduling, E-commerce Compliance, Cash Handling
Fort Wayne, Indiana, United States · On-site
$18/hr–$27/hr
If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across …
Skills: Team Leadership, Inventory Management, Customer Service, Staff Scheduling, P&L Management
Fort Wayne, Indiana, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Fort Wayne, Indiana, United States · Remote Solely
Lead with Passion 100% Remote | Flexible Schedule | Leadership Opportunity Are you a driven professional with a passion for leadership and exceptional customer service? We’re seeking dedicated individuals to join our Rem…
Skills: Leadership, Customer Service, Mentorship, Communication, Interpersonal Skills
Fort Wayne, Indiana, United States · On-site
POSITION SUMMARY Provides clients with friendly service and meets financial needs by completing transactions and uncovering other opportunities to promote additional services. ESSENTIAL REQUIREMENTS Processes banking cen…
Skills: Retail Banking, Customer Service, Sales, Cross-selling, Transaction Processing
Fort Wayne, Indiana, United States · On-site
Job Title: Claims Adjuster II - Workers' Compensation FLSA Status: Exempt Job Family: Claims Department: Work Comp Claims Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for effectively analyzing and …
Skills: Claims Resolution, Coverage Analysis, Negotiation, Case Investigation, Regulatory Compliance
Fort Wayne, Indiana, United States · On-site
Assistant Store Manager Job Description: Reports to Store Manager: As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through a…
Skills: Retail Management, Sales Coaching, Team Leadership, Operational Excellence, Customer Experience
Fort Wayne, Indiana, United States · On-site
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed princ…
Skills: Sales Process Management, Customer Service, Lead Generation, Marketing Planning, Networking
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Responsible for the day-to-day servicing and maintenance of large, complex commercial insurance accounts. This includes marketing new business, processing renewals, and serving as the primary point of contact for clients.
Requires an active Indiana Property & Casualty license and at least 5 years of experience in commercial insurance brokerage. Proficiency in digital environments and experience with real estate or contractor accounts is strongly preferred.
About Us
The DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial property and casualty, group benefits, personal lines, senior benefits, wellness, and financial services. The DeHayes Group represents more than 40 insurance carriers, insures over 1,300 business and 1,800 households and is responsible for the health insurance needs of more than 19,000 lives.
Our mission is exceeding expectations beyond insurance. The DeHayes Group proactively delivers the outstanding service and expertise that our clients have come to expect and appreciate for over 30 years. We do this by developing a deep relationship with our clients. This is what guides us to provide you with a tailored solution for your business and personal needs, whether it be property and casualty insurance, employee benefits, personal insurance, or financial services.
Commercial Lines Customer Service Agent (CSA)
Position Summary:
The Commercial Lines Customer Service Agent (CSA) is responsible for the day-to-day servicing and maintenance of assigned large, complex commercial insurance accounts. This role supports both new business and renewals while delivering a high level of client service and satisfaction.
Key Responsibilities:
Qualifications:
Hours: Monday – Friday, 8:00am to 4:30pm
Office Location: 11118 Coldwater Road, Fort Wayne, IN 46845
Benefits:
No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.
We’ve built the nation’s first Broker-Network, partnering with top independent insurance agencies to unlock growth and transform the industry. By combining our industry-leading services with a collaborative approach, we empower our Network and Platform Partners to thrive.
Offices: 1215 Manor Drive, Suite 208, Mechanicsburg, Pennsylvania 17055, US
There are currently 1,113 open customer service & support positions in Fort Wayne, IN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Meijer, Freeland Group Restaurants, CVS Health, Circle Logistics, Inc, among others. Browse the listings above to see every active employer.
Yes — 48 of the 1113 open customer service & support positions offer remote or hybrid work (26 remote, 22 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
