Summary: As a Shift Supervisor, you will support the day-to-day operations of the gym while serving as the lead on duty during assigned shifts. This role combines front desk responsibilities with increased operational ov…
Skills: Customer Service, Leadership, Operational Oversight, Problem Solving, Staff Training
Summary: As a Front Desk Sales team member, you will be the first point of contact for members and guests while managing front desk operations. This role plays a key part in driving membership sales and introducing new g…
Summary: As an Event Staff, you will foster a fun and welcoming environment by providing the utmost customer service to our members and guests and ensuring a smooth flow of special events at the gym for an outstanding CR…
Skills: Customer Service, Rock Climbing Instruction, Top Rope Belaying, Communication, Multi-tasking
Description At Joint Implant Surgeons of Florida, our Surgery Schedulers and Procedure Coordinators are responsible for coordinating care for outpatient surgeries, inpatient surgeries, and in office procedures, along wit…
Skills: Surgery Scheduling, Patient Education, Medical Terminology, Electronic Medical Records, Medical Insurance
Front Desk Associate- Six Mile Club HERE WE GROW AGAIN! Are you ready to leave average behind and join a high-performance team on the rise? CR Fitness is seeking Front Desk Associates who bring energy, hustle, and a wi…
Job Requirements Momentum Solar is a premier residential solar provider with offices throughout the U.S. Founded in 2009, Momentum has grown exponentially over the past decade. We implement the entire solar process to en…
Skills: Site Assessment, Roofing, Photovoltaic Systems, Data Collection, Customer Service
We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Fort Myers, Florida, United States · Remote Solely
Entry level
Company: Allen Agency Location: Remote Position Job Type: Uncapped Commission| Full-Time | Part-Time Are You Ready to Take Control of Your Career? We are excited to invite ambitious and self-motivated individuals to join…
Skills: Life insurance sales, Lead generation, Networking, Client relationship management, Communication
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Fort Myers, Florida, United States · Remote Solely
Entry level
Remote Opportunity | Training Provided | Flexible Schedule The T&A Agency is seeking motivated and coachable individuals interested in starting a career in the insurance industry. This opportunity is ideal for individual…
Skills: Communication, Sales, Customer service, Time management, Independent work
Fort Myers, Florida, United States · Remote Solely
Entry level
Remote Opportunity With Flexible Schedule The T&A Agency is looking for motivated individuals interested in building a flexible career within the insurance industry. This is not a traditional 9-to-5 office role. We are s…
💥Lead an Impactful Life!! Become a Life Insurance Sales Agent💥
Fort Myers, Florida, United States · Remote Solely
Entry level
Company: Allen Agency Location: Remote Position Job Type: Uncapped Commission| Full-Time | Part-Time 💥About Us: The Allen Agency is a dynamic and client-focused insurance agency. We specialize in providing personalized …
Skills: Life insurance sales, Lead generation, Client relationship management, Communication, Interpersonal skills
Fort Myers, Florida, United States · Remote Solely
Entry level
Location: Remote Position/ Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based 💼 About Us: We’re excited to invite ambitious, self-driven individuals to join our dynamic team as Life Ins…
Skills: Sales, Insurance, Customer service, Lead generation, Networking
Licensed Life and Health Insurance Agents-Remote Position
Fort Myers, Florida, United States · Remote Solely
Entry level
Company: The T&A Agency Location: Remote Position Job Type: Uncapped Commission| Full-Time | Part-Time About Us: Step into a career that plays to win. We’re looking for licensed Life and Health Insurance Agents who thriv…
Fort Myers, Florida, United States · Remote Solely
Entry level
Remote Opportunity With Flexible Schedule The Allen Agency is looking for motivated individuals interested in building a flexible career within the insurance industry. This is not a traditional 9-to-5 office role. We are…
Mortgage Protection-Life Insurance Agent-Work from Home
Fort Myers, Florida, United States · Remote Solely
Entry level
Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: 100% Uncapped Commission-Based About Us: We’re excited to invite ambitious, friendly go-getters to join our dynamic team as Mortgage Pr…
Description Adamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7. With a full complement of services for residential and commercial luxury…
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building aut…
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Part-time
Posted 99d ago
~40 hrs/week
Responsibilities
The Shift Supervisor manages day-to-day gym operations and serves as the lead on duty to ensure a safe and welcoming environment. Responsibilities include overseeing front desk staff, handling member escalations, and maintaining facility cleanliness and safety standards.
Requirements
Candidates should have a flexible schedule and prior experience in a customer-facing leadership role. Physical ability to work at heights and lift up to 50 lbs is required, and CPR/First Aid certification is preferred.
Full job description
Summary: As a Shift Supervisor, you will support the day-to-day operations of the gym while serving as the lead on duty during assigned shifts. This role combines front desk responsibilities with increased operational oversight, ensuring a safe, welcoming, and smoothly run facility in the absence of a General Manager or Assistant Manager. Shift Supervisors lead by example, provide exceptional member service, and act as a point of escalation for staff, members, and operational issues.
Responsibilities
Front Desk & Member Experience
Provide outstanding customer service by greeting members and guests, answering questions, and assisting with memberships, programs, and day passes.
Operate Rock Gym Pro (RGP) for check-ins, registrations, sales, and waivers. Be familiar with the more advanced functions of RGP including calendar management, processing change requests, invoices and payments, etc.
Provide facility tours and ensure accurate communication of programs, policies, and services.
Answer phone calls and emails as needed.
Shift Leadership & Oversight
Act as the lead on duty during assigned shifts, ensuring smooth gym operations.
Support and guide Desk Staff during shifts, answering questions and addressing issues as they arise.
Serve as the primary escalation point for member concerns, staff questions, and minor operational issues when management is not present.
Ensure staff coverage, punctuality, and adherence to policies during shifts.
Operational & Facility Support
Monitor the gym for safety, cleanliness, and adherence to CRG standards.
Ensure daily cleaning tasks and operational checklists are completed.
Support incident reporting and responses, and emergency procedures as needed.
Assist with basic facility upkeep and coordination of maintenance needs.
Assist with additional tasks / projects as assigned by the General Manager.
Training & Communication
Reinforce proper procedures, policies, and customer service standards with Desk Staff.
Assist with onboarding and training of new Desk Staff as directed by management.
Communicate notable issues, incidents, or operational concerns to the General Manager or Assistant Manager.
Requirements
Flexible schedule with availability to work nights, weekends, early mornings, and some holidays.
Prior experience as Desk Staff or in a similar customer-facing leadership role preferred.
Strong customer service, communication, and problem-solving skills.
Ability to take initiative and make sound decisions during shifts.
Friendly, approachable, and confident leadership style.
Ability to multitask and prioritize in a fast-paced environment.
Comfortable working at heights of 40+ feet and lifting up to 50 lbs (location dependent).
CPR/First Aid certification is a plus.
Experience with Google Suite and Rock Gym Pro preferred.
Central Rock Gym provides our members and guests with access to world class indoor rock climbing, fitness, and yoga!
Industry
Recreational Facilities
Company size
201-500 employees
Founded
2009
Headquarters
Boston, MA
LinkedIn followers
1,900
Central Rock Gym provides the highest quality indoor climbing experience for beginner to advanced climbers. Our route setting, friendly staff and cleanliness give you the ability to train your hardest and push yourself to the limit, while the community of climbers will provide a great source of fun, and a place to engage with others.
Our rock wall designs are state of the art and include the best top-roping, leading, and bouldering around. Walltopia and Rockwerx have worked in some of the best slabs, lead arches, aretes, beginner areas and steep slopes that any gym has seen, while maintaining open areas for competition viewing and relaxation between climbs.
In addition to our climbing, we offer exercise equipment, a weight training area, yoga, and comfortable areas for parents to watch and relax with wireless internet. We host incredible group events and have the multifunctional spaces to provide food and refreshments.
Offices: 99 Beverly St., Boston, MA 02114, US · 74 Acton St., Watertown, MA 02472, US · 299 Barber Ave., Worcester, MA 01606, US · 165 Russell St., Hadley, MA 01035, US · 259 Eastern Blvd., Glastonbury, CT 06033, US
Rock ClimbingSummer CampsBirthday PartiesInstructionYogaFitness and Kids ProgramsRecreationFitness
How many Customer Service & Support jobs are open in Fort Myers, FL right now?
There are currently 1,000 open customer service & support positions in Fort Myers, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Fort Myers, FL?
Companies currently hiring include Starbucks, H&R Block, CVS Health, Bass Pro Shops, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Fort Myers, FL?
Yes — 44 of the 1000 open customer service & support positions offer remote or hybrid work (28 remote, 16 hybrid).
How do I apply for Customer Service & Support jobs in Fort Myers, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.