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Branch Operations Lead - Colonial Blvd and Summerlin Rd - FT Myers, FL
Fort Myers, Florida, United States · On-site
Entry level$1.6B raised
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Perform physical inspections of commercial business inventories to assess condition and confirm collateralized positions. Manage daily travel routing, reconcile inventory discrepancies with customers, and communicate risks to management.
Requirements
Requires at least 6 months of collateral examination experience and the ability to perform physical labor, including lifting 25 pounds and traveling extensively. A bachelor's degree in accounting, finance, or a related field is desired.
Full job description
About this role:
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
In this role, you will:
Schedule and route daily travel to customer locations within an assigned geographic area, incorporating overnight stays to reduce travel time for optimum productivity.
Physically inspect inventory and assess the condition to confirm the collateralized position.
Reconcile discrepancies with the customer and document details to support final inventory inspection results.
Build relationships with customers through setting inspection expectations, answering questions, providing support with payment systems and raising customer growth inquiries to our commercial and portfolio teams.
Communicate with manager, account manager and peers to resolve issues and escalate risks.
Performs physical inspections of commercial business inventories to assess their condition to provide prompt and accurate reporting. Covers jobs performing physical inspections of commercial business inventories to assess their condition in order to provide prompt and accurate reporting to confirm their collateralized position. May also be involved in responding to customer inquiries, questions, documentation issues, billing errors, disputes, and program changes.
This is a 100% remote position, and the territory is based in Fort Myers, FL, therefore you must live in Fort Myers, Florida or be willing to relocate here.
Required Qualifications:
6+ months of Collateral Examination experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
6+ months of auditing experience
6+ months of customer service experience
Bachelor's degree in accounting, finance, economics, business or related field
Ability to work independently and in a team environment
Able to anticipate and adapt to rapidly changing, growth-oriented environment
Good verbal and written communication skills
Outstanding problem solving and decision-making skills
Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Proficient knowledge of business practices and processes
Ability to work with limited supervision
Ability to negotiate with customers to obtain necessary documentation.
Strong problem solving and mathematical skills
Job Expectations:
Must be willing to travel overnight
Ability to push/pull 50 pounds and lift 25 pounds
Ability to work in outdoor environments up to 8 hours per day
Ability to travel daily with 4 or more hours of driving per day
Reliable transportation for daily business travel
Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
This position is not eligible for Visa sponsorship
Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process
May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards
#CommercialBank
Posting End Date:
10 Jul 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
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How many Customer Service & Support jobs are open in Fort Myers, FL right now?
There are currently 1,000 open customer service & support positions in Fort Myers, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Fort Myers, FL?
Companies currently hiring include Starbucks, CVS Health, H&R Block, Bass Pro Shops, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Fort Myers, FL?
Yes — 44 of the 1000 open customer service & support positions offer remote or hybrid work (28 remote, 16 hybrid).
How do I apply for Customer Service & Support jobs in Fort Myers, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.