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Part-time
high school
Medical insurance, Dental insurance, Vision insurance, 403(b) retirement plan, Paid time off, Paid holidays
Posted 33d ago
~40 hrs/week
Responsibilities
The Retail Sales Associate is responsible for delivering excellent customer service and managing point-of-sale transactions. They also maintain store cleanliness and assist with the processing of incoming donations in the back area.
Requirements
Candidates should have a high school diploma or equivalent and prior retail experience is preferred. The role requires the physical ability to lift at least 40 pounds and stand for extended periods.
Full job description
Job Title: Retail Sales Associate
Location:15271 McGregor Blvd, Fort Myers, FL 33908
Employment Type: Part-Time / Hourly
Goodwill Southwest Florida is seeking a Retail Sales Associate to provide friendly, fast, accurate, and safe customer service while supporting daily store operations. This position assists customers on the sales floor, operates cash registers, accepts donations, processes merchandise through the Kaizen system, and supports production and merchandising activities. The Retail Sales Associate is cross-trained in multiple areas of the store and helps maintain a clean, safe, and organized shopping environment.
Key Responsibilities:
Provide excellent customer service by greeting donors and customers, monitoring entrances and exits, assisting customers on the sales floor, and maintaining efficient checkout operations.
Operate the cash register, process sales transactions, accept payments, bag merchandise, ask customers to Round Up their purchases, and complete opening and closing register procedures.
Accept donations, provide donation receipts, and assist donors in a courteous and professional manner.
Merchandise counters, tables, racks, and other sales floor displays while maintaining safe aisles and walking surfaces throughout the store.
Meet or exceed production goals by processing soft-line and hard-line merchandise, accurately recording production, and supporting continuous process improvement.
Execute Kaizen 5-minute drills and maintain clean, safe, and organized workstations.
Follow all processing procedures, including rubber banding shoes and other designated requirements.
Move rolling racks and hoppers to the sales floor and merchandise products according to color, category, pricing, and rotation guidelines.
Properly sort and place pulls, salvage, and recyclable commodities into designated containers, hoppers, Gaylords, totes, and other assigned locations to maximize aftermarket opportunities and minimize disposal expenses.
Follow all company policies and procedures and support other store operations, including donation processing, merchandising, cleaning, fixture and equipment support, and backroom functions as needed.
Qualifications:
High school diploma or equivalent preferred.
Retail experience preferred.
Knowledge of cash registers, adding machines, credit card machines, telephones, and merchandise pricing.
Ability to understand and follow oral and written instructions.
Ability to communicate effectively both verbally and in writing.
Knowledge of basic math skills and cash handling procedures.
Ability to exercise good judgment, patience, and understanding.
Ability to monitor store entrances and exits and notify management of concerns.
Ability to stand for extended periods of time and bend, stoop, reach, twist, lift, push, pull, and move merchandise.
Ability to lift and carry at least 40 pounds.
Ability to occasionally work outdoors in varying temperatures and weather conditions.
Ability to work a flexible schedule.
Why Goodwill?
Mission-driven nonprofit organization
Collaborative leadership team
Opportunity to impact and change lives across Southwest Florida
Benefits & Perks
Medical, dental, vision insurance
403(b) retirement plan
Paid time off (PTO) and paid holidays
Employee Assistance Program
Employee discounts
Tuition reimbursement
Related keywords
RetailSalesCustomer ServiceCashierPOSDonationsMerchandisingNonprofitInventoryCash HandlingPoint of Sale
Goodwill Southwest Florida, Inc. is an IRS-approved 501(c)(3) nonprofit organization which provides programs and services for people with disabilities and other disadvantages.
Goodwill is committed to helping people with disabilities and disadvantages by offering life-changing opportunities to achieve independence.
Goodwill's vision is to be recognized as a valued leader and resource for people with disabilities and other barriers to employment in Lee, Collier, Charlotte, Hendry, and Glades Counties.
Supported programs and services include Job-Link centers, education, youth services, housing for people with disabilities, transportation assistance, and more.
Offices: 5100 TICE ST, Fort Myers, Florida 33905, US
Job Training and PlacementFamily StrengtheningVocational EvaluationsSpecial EducationYouth MentoringDisability IssuesHUD HousingSmall Business DevelopmentRetail Operations (Thrift Stores)Secure Document Destruction
How many Customer Service & Support jobs are open in Fort Myers, FL right now?
There are currently 1,000 open customer service & support positions in Fort Myers, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Fort Myers, FL?
Companies currently hiring include CVS Health, Starbucks, H&R Block, Lowe's Companies, Inc., Bass Pro Shops, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Fort Myers, FL?
Yes — 44 of the 1000 open customer service & support positions offer remote or hybrid work (28 remote, 16 hybrid).
How do I apply for Customer Service & Support jobs in Fort Myers, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.