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Part-time
high school
Posted 18d ago
Apply by Sep 24
~40 hrs/week
Responsibilities
The Front Desk Associate serves as the primary point of contact for members, providing exceptional customer service and support. They are also responsible for maintaining the cleanliness and organization of the club, including locker rooms and bathrooms.
Requirements
Candidates should possess strong communication skills, basic computer proficiency, and a positive attitude. A high school diploma or equivalent is required, and previous customer service experience is preferred.
Full job description
Job DetailsJob Location: Cleveland - Fort Myers, FL 33901Position Type: Part TimeWho We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Position Summary
As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.QualificationsKey Responsibilities:
Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued. Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources. Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals). Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day. Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services. Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.
Qualifications
Previous customer service experience is preferred. Strong communication and interpersonal skills. Basic computer skills. Positive attitude with a passion for helping others and maintaining a welcoming environment. Ability to work in a fast-paced environment and manage multiple tasks. Ability to work flexible hours, including evenings and weekends. High school diploma or equivalent
Planet Fitness is taking the fitness industry by storm!
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.
NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Offices: Hampton, New Hampshire 03842, US · Orlando, FL 32814, US
Judgement Free Zone and Planet FitnessTrainingHealth CareFitnessWellness
How many Customer Service & Support jobs are open in Fort Myers, FL right now?
There are currently 991 open customer service & support positions in Fort Myers, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Fort Myers, FL?
Companies currently hiring include CVS Health, H&R Block, Starbucks, Lowe's Companies, Inc., Bass Pro Shops, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Fort Myers, FL?
Yes — 43 of the 991 open customer service & support positions offer remote or hybrid work (27 remote, 16 hybrid).
How do I apply for Customer Service & Support jobs in Fort Myers, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.