Inbound Operations (Overnight) Team Leader - Fairfax, VA
Fairfax, Virginia, United States · On-site
$24/hr–$42/hr
Entry level
The starting pay range for this position per hour is $24.75 - $26.75. The full pay range for this position per hour is $24.75 - $42.05 Pay is based on several factors which vary based on position. These include labor mar…
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Michaels Stores
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$12/hr–$15/hr
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$77k–$109k/yr
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$24/hr–$42/hr
Full-time
high school
Medical insurance, Vision insurance, Dental insurance, Life insurance, 401(k), Employee discount
Posted 2d ago
~40 hrs/week
Responsibilities
The Inbound Operations Team Leader oversees the unloading of trailer deliveries and ensures merchandise is accurately stocked and priced on the sales floor. They are responsible for leading, coaching, and developing a team of hourly employees to deliver a consistent and high-quality guest experience.
Requirements
Candidates must have a high school degree or equivalent and be at least 18 years old. The role requires the ability to perform physically demanding tasks, including lifting up to 44 pounds, and maintaining a flexible schedule that includes nights, weekends, and holidays.
Full job description
The starting pay range for this position per hour is $24.75 - $26.75. The full pay range for this position per hour is $24.75 - $42.05
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.
ALL ABOUTGENERAL MERCHANDISE
Expertsofoperations, process andefficiency whoenable a consistent experience for our guests by ensuring productmerchandised and available, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment,and promotional signing processes for allGeneral Merchandise (GM)areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick,packand ship fulfillment work.
TheInboundteamare experts at unloadingtrailer deliveries and preparing the merchandise to be stocked on the sales floor.
At Target,we believe in ourleadershaving meaningful experiences that help them build and develop skills for a career. The role of an Inbound Operations Team Leader can provide you with theskills and experience of:
Guest service fundamentals and experience building a guest-first culture on your team
Planningdepartment(s) daily/weekly workload to support business priorities and deliver sales goals
Leadinga team ofhourlyteam members, including skills in interviewing, developing, coaching,evaluatingandretainingtalent.
As an Inbound OperationsTeamLeader, no two daysare ever the same, but a typical day willmost likelyincludethe following responsibilities:
Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
Ensures every team member understands, is trained, and consistentlydelivers onTarget’s guest experience commitmentsand consistent operations.
Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
Reviews area guest, financial, and team outcome metrics toidentifyopportunities,takes action to improve, andaligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
Understanding sales goalsandplans,andexecuting daily/weekly workload todeliverdepartment and store sales goals and guest engagement.
Leading and sharingexpertiseinoperations,freshness,accuracyand efficiency.
With guidance from your direct leader,establishclear goals and expectations and hold team membersaccountableto expectations.
Withtheguidanceof your directleader,utilizeyourworkload planning toolsto complete all scheduled workload ensuring areas areguest ready at store open.
Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by yourdirectleader.
Assess all GMbackroom, sales floorareasand reviewreporting toidentifygaps and develop a plan to resolveany issuesidentified.
Enable a consistent experience for our guests byensuringproductisavailable for purchase.
Assistyourdirect leaderinleadingandfollowing upon organizational and operationalchange.
Withguidance andassistancefrom your direct leader,build a team of GMExperts frominitialselectionthroughonboarding and learning.Developteam members through ongoing training and direction by giving direction and providing feedback whenvalidatingwork completion.
Demonstrateinclusivity by valuing diverse voices and approaches, being authentic and respectful, and creatingequitableexperiences.
Demonstrate a culture of ethical conduct,safetyand compliance;lead team to work in the same way and hold others accountabletothis commitment.
Lead anddemonstratea safety culture through modeling and recognizing safe behaviors,identifyingand correcting hazards, holding team accountable to following safety expectations,assistingwith incident response, and reporting/investigating injuriestimelyand accurately.
Model the execution of physical security processesin order toenhance the instore security culture.
Support merchandise protection strategies across the total store,including ordering, storage and application as directed by best practices.
If applicable, as akeycarrier, follow all safe and secure training and processes.
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs
Addressall store and offsite emergency and compliance needs.
Support guest services suchas back-up cashier, order pick up (OPU) andDriveup (DU)andmaintaina compliance culture while executing those duties, such as compliance with federal, state, and localadult beveragelaws.
All other dutiesbasedon business needs.
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with.
You thrive in a fast-moving, highlyactiveand physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open toworkingavariablework schedule with varying hours,daysor shifts (including nights, weekends,holidays, closing shiftsand other peak shopping times).
The good news is that wehave some amazing training that will help teach you everything you need to know to be an Inbound Operations Lead.But there are a fewthingsyouneedfrom the get-go:
High school degree or equivalent
Age18or older
Previousretail experience preferred, but notrequired
Lead and hold others accountable
Learn and adapt to current technology needs
Work independently and as part of a team
Manage workload and prioritize tasks independently
Capability to remain focused and composed in a fast-paced environment andaccomplishmultiple tasks within establishedtimeframes
Welcoming and helpful attitudetoward all guests and other team members
Effective communication skills
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Access all areas of the building to respond to guest or team member issues
Scan, handle, and move merchandise efficiently and safely, includingfrequentlylifting,carrying, and moving merchandise up to 44 pounds throughout the duration of a shift withoutadditionalassistance from others. This task involves repetitive bending, twisting, reaching, and rotating motions.
Flexible work schedule (e.g., nights,weekendsand holidays);reliable and promptattendance necessary
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYouC | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYouC
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
To help all families discover the joy of everyday life.
Industry
Retail
Company size
10,001+ employees
Founded
1962
Headquarters
Minneapolis, MN
LinkedIn followers
2,531,064
Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.
For more information, visit corporate.target.com.
Beware of Hiring Scams:
Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through corporate.target.com/careers, or Workday, our applicant tracking system.
Offices: 1000 Nicollet Mall, Minneapolis, MN 55403, US · Brooklyn Park, Minnesota 55445, US · Tempe, Arizona 85284, US · Sunnyvale, California 94086, US · Bangalore, Karnataka 560045, IN
How many Customer Service & Support jobs are open in Fairfax, VA right now?
There are currently 471 open customer service & support positions in Fairfax, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Fairfax, VA?
Companies currently hiring include Great American Restaurants, Inova Health, CVS Health, Domino's, The TJX Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Fairfax, VA?
Yes — 23 of the 471 open customer service & support positions offer remote or hybrid work (12 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Fairfax, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.