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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Life Insurance, AD&D Insurance
Posted 11h ago
~40 hrs/week
Responsibilities
The Patient Coordinator manages daily patient flow, including scheduling, check-in/check-out, and administrative support. They act as a liaison between patients and clinical staff while ensuring compliance with healthcare regulations and privacy standards.
Requirements
A high school diploma or equivalent is required for this position. Previous experience in a healthcare administrative or coordination role is highly desirable, along with proficiency in EHR systems.
The Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service.
Essential Functions
Patient Interaction and Support:
Greet and welcome patients upon arrival.
Assist patients with check-in and check-out processes.
Provide information on clinic policies, procedures, and services.
Answer patient phone calls and address inquiries promptly and professionally.
Schedule and confirm patient appointments, ensuring optimal appointment utilization.
Monitor schedules for patient cancellations and follow-up with patients that need to reschedule.
Administrative Duties:
Maintain and update patient records in the electronic health record (EHR) system.
Coordinate referrals, diagnostic tests, and follow-up appointments.
Verify patient insurance information and manage prior authorization processes.
Handle billing and payment processes, including collection of co-pays and outstanding balances.
Prepare and manage patient forms and documentation.
Other duties as assigned by the practice administrator.
Communication and Coordination:
Serve as a liaison between patients, healthcare providers, and other staff members.
Communicate effectively with clinical staff to ensure patient needs are met.
Facilitate communication regarding patient care plans and instructions.
Customer Service:
Always maintain a high standard of customer service and professionalism.
Address patient complaints and escalate issues to management when necessary.
Strive to create a positive and supportive environment for patients and their families.
Compliance and Confidentiality:
Adhere to all healthcare regulations and privacy laws, including HIPAA.
Ensure patient confidentiality and security of sensitive information.
Follow clinic policies and procedures to maintain compliance with healthcare standards.
Qualifications
Education:
High school diploma or equivalency, required.
Experience:
Previous experience in a healthcare setting, particularly in patient coordination or administrative roles, is highly desirable.
Proficiency in using electronic health record (EHR) systems and other office software.
Knowledge of relevant regulations and compliance requirements in healthcare.
Performance Requirements:
Strong organizational skills and the ability to manage multiple tasks concurrently.
Excellent interpersonal and communication skills, with a patient-centered approach.
Approachable, professional demeanor
Detail-oriented and thorough in task execution.
Ability to work well under pressure in a fast-paced environment.
Team player with excellent collaboration skills.
What we do for you:
We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
Company-paid Life, AD&D and Long-Term Disability coverage.
Additional Voluntary Life and AD&D Insurance for you and your family!
Voluntary Short-Term Disability Insurance available to you as well
Dependent Care Flexible Spending Account (FSA) offered.
Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
Employer 401(k) contribution and Profit Sharing after six months of employment
PTO and 8 Paid holidays for fulltime employees!
DISCLAIMER
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Related keywords
Patient CoordinatorOral SurgeryHealthcareEHRInsurance VerificationPrior AuthorizationBillingHIPAAAdministrative SupportPatient RecordsSchedulingCustomer ServiceComplianceMedical OfficePatient Care
Practice at your full Potential.
Providing operational support so surgeons can focus on patient care.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2019
Headquarters
Chesterfield, Missouri
LinkedIn followers
5,488
Total funding
$75M
Oral Surgery Partners is a surgeon-led organization that partners with leading oral and maxillofacial surgery practices to provide the infrastructure, resources, and strategic support needed for surgeons to practice at their full potential—without compromising clinical autonomy.
Our model empowers surgeons to focus on patient care while we support the business behind the practice.
Founded alongside Midwest Oral Maxillofacial & Implant Surgery—established by Dr. Michael Parsons in 2000—our approach is rooted in a patient-first, surgeon-driven philosophy that continues to guide our growth.
We are committed to advancing the specialty through clinical excellence, education, and long-term partnership.
Offices: 6 McBride and Son Center Drive, Ste 203, Chesterfield, Missouri 63005, US
Practice at your full Potential.
Providing operational support so surgeons can focus on patient care.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2019
Headquarters
Chesterfield, Missouri
LinkedIn followers
5,488
Total funding
$75M
Oral Surgery Partners is a surgeon-led organization that partners with leading oral and maxillofacial surgery practices to provide the infrastructure, resources, and strategic support needed for surgeons to practice at their full potential—without compromising clinical autonomy.
Our model empowers surgeons to focus on patient care while we support the business behind the practice.
Founded alongside Midwest Oral Maxillofacial & Implant Surgery—established by Dr. Michael Parsons in 2000—our approach is rooted in a patient-first, surgeon-driven philosophy that continues to guide our growth.
We are committed to advancing the specialty through clinical excellence, education, and long-term partnership.
Offices: 6 McBride and Son Center Drive, Ste 203, Chesterfield, Missouri 63005, US