Dayton, Ohio, United States · On-site
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment exp…
Skills: Field service, Technical troubleshooting, Hardware installation, Preventative maintenance, Customer service
Dayton, Ohio, United States · On-site
$15/hr–$16/hr
WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everythi…
Skills: Customer service, Retail sales, Cashier duties, Product knowledge, Merchandising
Dayton, Ohio, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Cake decorating, Inventory management, Sanitation procedures, Customer service, Attention to detail
Dayton, Ohio, United States · On-site
Requisition Number: 232069 Job Description Cintas is seeking an Intern to participate in a program designed to provide comprehensive knowledge across all areas of our business, as well as the professional services indust…
Skills: Leadership, Organization, Communication, Time management, Microsoft Word
Dayton, Ohio, United States · Remote OK
$100k–$150k/yr
SEI's Wealth business is seeking a results-oriented Practice Management Consultant to specialize in helping advisory firms achieve sustainable organic growth—and to serve as the dedicated Practice Management Liaison for …
Skills: Practice management, Growth consulting, Business planning, Relationship management, Strategic consulting
Dayton, Ohio, United States · On-site
Essential Functions & Responsibilities Part-Time Healthcare Device Technician As a Part-Time Healthcare Device Technician you will be responsible for managing a Product Collection Program on a customer site as part of th…
Skills: Inspection services, Data collection, Inventory management, Customer service, Reporting
Dayton, Ohio, United States · On-site
Overview Join the Best in Pests℠ – Become an Orkin Pro! Looking for a career and not a job? Do you want to make an impact and never worry about job stability? Orkin is the industry leader in pest control, with over…
Skills: Customer service, Pest identification, Communication, Problem solving, Safety compliance
Dayton, Ohio, United States · On-site
Not Your Typical Account Manager—You’re the Face of Service You’re not just someone who checks the boxes, you’re the kind of person who spots the problem before the client says a word. You thrive on service, accountabili…
Skills: Account management, Facility management, Client relations, Operational coordination, Problem-solving
Dayton, Ohio, United States · On-site
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu…
Skills: Maintenance, Problem-solving, Preventative maintenance, Computer maintenance management system, Troubleshooting
Dayton, Ohio, United States · On-site
$18/hr–$21/hr
Part Time Female Specimen Collector Phlebotomist Location: Dayton, OH Schedule: Part-Time | Tuesday, Wednesday, Friday 9:00am-3:00pm (18 hours/week) Seeking: Female candidates required for observed collections of gender …
Skills: Phlebotomy, Specimen collection, Customer service, Data entry, Inventory management
Dayton, Ohio, United States · On-site
Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. ResponsibilitiesDeliver and encourage other associates to deliver excellent custo…
Skills: Cashiering, Customer Service, Transaction Processing, Money Handling, Conflict Management
Dayton, Ohio, United States · On-site
$28/hr–$32/hr
Description POSITION OVERVIEW The Clinical Triage Nurse handles all incoming patient calls regarding clinical questions, patient education, prescription refills, and making required post-operative care follow up calls. T…
Skills: Triage, Patient Education, Electronic Medical Record, Clinical Documentation, Communication
Dayton, Ohio, United States · On-site
$17/hr–$22/hr
This position will provide exceptional customer service while safely and efficiently parking and retrieving guests’ vehicles. We provide a free vehicle parking and retrieval program at VA Medical locations for Mili…
Skills: Customer Service, Manual Transmission Driving, Vehicle Inspection, Safety Protocols, Communication
Dayton, Ohio, United States · On-site
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers wi…
Skills: Customer service, Sales, Fashion trend awareness, Garment care, Merchandising
Dayton, Ohio, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Skills: Haircutting, Hair coloring, Styling, Makeup application, Customer service
Dayton, Ohio, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Skills: Haircutting, Hair coloring, Styling, Customer service, Sales
Dayton, Ohio, United States · On-site
Department: Clinical Denials Admin Shift: Varies / 8-hour shift length Status: Full-time/ 80 Hours Per Pay Primary Location: POSITION SUMMARY Under the supervision of Patient Financial Services Supervisor, this position …
Skills: Billing, Collections, Microsoft Office, Word, Excel
Dayton, Ohio, United States · On-site
Job Details Kettering Health | Dayton | Part-Time | Second Shift Responsibilities & RequirementsThe Nutrition Services Ambassador supports patient care by coordinating and delivering meals that align with prescribed diet…
Skills: Patient care, Meal delivery, Dietary compliance, Food safety, Customer service
Dayton, Ohio, United States · On-site
Position Summary The Events Coordinator is responsible for providing logistical and tactical support to the Events and Corporate Communications team as well as adult programming (Squash, Racquetball, Pickleball, and UHoo…
Skills: Event logistics, Project management, Marketing campaigns, Customer service, Communication skills
Dayton, Ohio, United States · On-site
$16/hr–$20/hr
Compensation Details: $16 - $20 Per Hour Job Description: Detmer Mechanical is now an Ace Hardware Company! Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Service…
Skills: HVAC installation, Ductwork, Piping, Oil systems, Geothermal systems
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The Field Service Technician is responsible for the installation, repair, and maintenance of lottery equipment at various client retail locations. They must provide excellent customer service, manage service calls, and ensure all equipment is functioning correctly while maintaining accurate service logs.
Candidates must have a high school diploma or equivalent, a clean driving record, and the ability to pass a background check and drug test. The role requires physical stamina to lift heavy equipment and the ability to troubleshoot computer hardware and software technologies.
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
A Field Service Technician is a client-site facing technician who services lottery retail locations.. They perform client-site servicing, repair, installation, and relocation of company equipment and supplies. The equipment varies from communication hardware to point of sale and vending equipment. The Field Service Technician also provides training and preventative maintenance to customers on all aspects of the equipment.
As part of your day, you are responsible for the completion of assigned service calls at lottery retailer locations. These include scheduled calls (installs, removals, and preventative maintenance and unscheduled calls (service and supplies as initiated by the customer).
Provide a positive customer experience using your customer service and technical skills.
Communicate the value of our services and match products with customer needs.
Perform extensive field repair functions including installs, removing terminals, communications equipment and peripheral procedures, with little to no supervision.
Performs vehicle management functions as set by guidelines.
Partnering with the Data Center to ensure timeliness to retail locations and understanding problems at each assigned service location.
Records service call information, logs and reports data communication problems to management and communication recommendations on customer’s equipment.
Follows through on customer issues that require additional support.
Ability to troubleshoot all forms of communications within a retail location.
Performs routine maintenance on company vehicles.
Maintains an acceptable driving record in accordance with the Motor Vehicle Policy.
Build and maintain strong, long-lasting customer relationships.
Solve your customers’ challenges the first time, owning it.
Some troubleshooting of customer issues over the telephone.
Training of new and existing customers.
This position will average approximately six to ten detailed activities per day depending upon local area needs, responsibility, and service order type.
Occasionally assist in the training of new and existing team members.
Performs these functions and all other duties as assigned.
Must have a high school diploma or equivalency.
Pass a background check, drug test, and have a clean driving record.
Ability to drive a non-CDL delivery truck.
Familiarity with MS Office products (Excel, Word, PowerPoint, etc.)
An understanding of, and some experience with, troubleshooting computer software and hardware technologies.
Excellent interpersonal, verbal, and written communications skills.
Exceptional customer satisfaction skills.
Promptly respond to customer/leadership requests and feedback.
Proven self-starter with motivation and ability.
Organization and time management skills that enable effective multitasking.
Strong judgement and problem-solving skills to determine most cost-effective repair/resolution to minimize customer downtime.
Ability to work weekends, holidays and evenings as needed.
Available to work overtime as needed.
Ability to lift, install and move large self-service equipment (regularly lift or move 35 pounds or more).
Occasional ladder climbing.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. If your position requires you to work in the field, production, and/or warehouse, it is mandatory that you use the approved Personal Protective Equipment.
Work Conditions
Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
Following our sale in April 2022, Scientific Games became a 100% lottery-focused company. Please follow our new SCIENTIFIC GAMES page for the latest lottery industry and company news.
Offices: Alpharetta, US
There are currently 778 open customer service & support positions in Dayton, OH listed on Clera. New openings are added daily as companies post roles.
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