Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · On-site
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Skills: Clinical Assessment, Patient Logistics, Care Coordination, Crisis Management, Customer Relations
Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · On-site
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Mr. Appliance of Lancaster, Grove City, and Springfield, OHDayton, Ohio, United States · On-site
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Dayton, Ohio, United States · Hybrid
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Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · On-site
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Dayton, Ohio, United States · Remote OK
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The RN oversees the Regional Referral Center's access call center and manages the movement of complex patient transfers across the health system. They are responsible for coordinating critical alerts and collaborating with physicians to ensure appropriate levels of care and bed placement.
Requires an Associate degree in Nursing and a valid State of Ohio RN license, with a BSN preferred. Candidates should have 3-5 years of related experience, preferably in ED, Critical Care, or Advanced Care.
Position: Registered Nurse
Department: Regional Referral Center
Facility: Cox Media Building
Shift: Part-time Nights 7:00pm-7:30am/ 48 Hours Per Pay
This position consists of the responsibilities of the System Access Center Coordinator and the System Patient Logistics Nurse Coordinator. The System Access Center’s RN will be crossed trained to oversee and support all roles within the RRC Access Call Center. The Nurse’s primary focus will be on the clinical assessment and the identifying the needs of the complex transfers. The RN will provide leadership and guidance to the Access Center coordinators. The Clinical nurse can share her critical expertise and provide direction for the Access coordinators. This position includes broad customer relations skills and will serve as the initial point of contact for internal and external customers for the Regional Referral Center. The RN will communicate and can dialogue with the referring and accepting physicians in order to comprehend and plan for the needs of this complex transfer. He/She has the clinical knowledge and skill to suggest and drive the admission process.
The System Access Center RN will provide guidance, leadership, and clinical expertise for the System Access Center Coordinator (ASCC). The ASCC has the responsibility for coordinating all calls for Premier Health including all paging requests, consults, direct admits, and transfers from internal and external customers. The Access Coordinator will enter the on-call schedule for the various providers into the approved schedule data base as well as maintain it for any incremental changes.
The Clinical Nurse will manage and guide the Access Center Coordinators. The Clinical Nurse also has the responsibility to oversee the process for all “alerts” across the system. These include: Stroke, AMI, hip fracture and sepsis alerts. This requires expertise in multiple applications to ensure proper notification to all caregivers, including physicians, nurses, medical imaging, etc. to ensure quick response to critical patients. The knowledge and critical thinking skills processed by the Clinical RN will ensure professional oversite and coordination of the management of the “alerts” across the Premier health System.
The System Patient Logistics Nurse Coordinator has the responsibility of coordinating the movement of patients throughout the entire Premier Health System and outside transfers into Premier Health. The nurse will utilize her/ or his clinical expertise and critical thinking skills to ensure a seamless transfer process for both Internal and External customers. The nurse will gather medical information pertinent to the level of care which will allow her to guide the referring and accepting physician to make the best choice for appropriate level of care for the patient. The nurses’ understanding of the ‘comprehensive plan of care’ will ensure that the patient is placed on the level of care necessary to ensure delivery of quality safe care and provide a positive patient experience.
The Patient Logistics nurse will be cross trained in Central Logic application to facilitate rapid bed placement, monitor bed placement by utilizing the EPIC bed boards for the system, work with physicians, nursing leadership, and EVS to expedite discharge of patients. These functions are designed to decrease length of stay, and decrease patients leaving without being seen, ultimately increasing patient satisfaction/experience.
The nurse will work proactively with the referring facilities to drive emergent and non-emergent referrals to all Premier Health Facilities. The nurse will continually evaluate capacity needs and will work collaboratively with the Regional Access Center and Regional Transportation to ensure a seamless transfer process. The nurse will identify capacity needs.
Education
Minimum Level of Education Required: Associate degree
Additional requirements:
▪Type of degree: Graduate from an accredited school in nursing
▪Area of study or major: Nursing
▪Preferred educational qualifications: BSN Preferred; BSN Completion or Professional Certification may be required.
▪Position specific testing requirement: NA
Licensure/Certification/Registration
▪Valid State of Ohio RN license
Experience
Minimum Level of Experience Required: 3 - 5 years of job related experience
Prior job title or occupational experience: NA
Prior specific functional responsibilities: NA
Preferred experience: Clinical experience preferred: ED, Critical Care, Advanced Care. Customer Service Experience Preferred.
Other experience requirements: NA
Based in Dayton, Ohio, Premier Health’s mission is We care. We teach. We innovate. We Serve. Home to the nation’s 31st largest hospital, the region’s only adult Level I trauma center and the largest locally based clinical laboratory, Premier Health continues to build upon a more than 130-year legacy of providing clinical excellence and compassionate care to friends and neighbors across Southwest Ohio. The health system offers award-winning care at five hospital sites: Miami Valley Hospital in Dayton with additional inpatient sites at Miami Valley Hospital South in Centerville and Miami Valley Hospital North in Englewood; Atrium Medical Center in Middletown; and Upper Valley Medical Center in Miami County. In addition, Premier Health provides a comprehensive range of care choices at its eight emergency departments, eight Urgent Care locations, and more than 130 outpatient locations and affiliated primary care and specialty physician offices, as well as home health, mental health, and substance abuse services.
Offices: 110 N. Main St., Dayton, OH 45402, US · Dayton, us
There are currently 625 open customer service & support positions in Dayton, OH listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Premier Health Partners, CVS Health, Concord Hospitality Enterprises, Goodwill Easterseals Miami Valley, among others. Browse the listings above to see every active employer.
Yes — 40 of the 625 open customer service & support positions offer remote or hybrid work (13 remote, 27 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
