Coppell, Texas, United States · On-site
Job DetailsLevel: EntryJob Location: IDX Coppell TX Site - Coppell, TX 75019Education Level: High SchoolJob Category: BiotechAbout Us Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics…
Skills: Order Fulfillment, Shipping Techniques, HIPAA Compliance, Quality Control, Inventory Management
Coppell, Texas, United States · On-site
$65k–$75k/yr
Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: Summary The Transportation Analyst is responsible for managing Transportation Management business processes (i.e. procurement, Fr…
Skills: Transportation Management, Data Analysis, Root Cause Analysis, Procurement, Freight Bill Audit & Payment
Coppell, Texas, United States · On-site
WHERE KNOWLEDGE MEETS PURPOSE. SOME PEOPLE AVOID HARD CONVERSATIONS. You know how to finish them. DuraServ is looking for an AR Analyst who combines the precision of an accountant with the instincts of a relationship pro…
Skills: Accounts Receivable, Collections, Account Reconciliation, Dispute Resolution, Relationship Management
Coppell, Texas, United States · On-site
$16/hr–$17/hr
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Patient Greeting, Insurance Verification, Medical Billing, Multitasking, Customer Service
Coppell, Texas, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Patient Greeting, Insurance Verification, Medical Billing Collection, Clerical Duties, Multitasking
Coppell, Texas, United States · On-site
$19/hr–$22/hr
Rentex has an immediate opening for a full-time Delivery Driver. We offer a great work environment, competitive pay, and a comprehensive benefit package (see below for benefits). In this fast-paced position, you will hel…
Skills: Vehicle Operation, Loading and Unloading, Customer Support, Dispatch Communication, Equipment Scanning
Coppell, Texas, United States · On-site
$16/hr–$19/hr
The Warehouse Associate works primarily in the inbound or outbound department of a branch warehouse. As this is an entry level role, experience is less important than personal integrity and a strong work ethic. Employees…
Skills: Customer Support, Loading and Unloading, Inventory Scanning, Order Preparation, Attention to Detail
Coppell, Texas, United States · On-site
$18/hr–$20/hr
The Warehouse Associate works primarily in the inbound or outbound department of a branch warehouse. As this is an entry level role, experience is less important than personal integrity and a strong work ethic. Employees…
Skills: Customer Support, Loading And Unloading, Inventory Scanning, Order Preparation, Attention To Detail
Coppell, Texas, United States · On-site
Internet Sales Agent Well Known AAA Brand Products and Service Excellent Earning Potential Paid Training If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have com…
Skills: Sales, Customer Service, Prospecting, Quoting, Cross-selling
Coppell, Texas, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Emergency Response, Patrolling, Incident Reporting, Access Control
Coppell, Texas, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Access Control, Incident Response, Professional Communication, Report Writing
Coppell, Texas, United States · On-site
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Inventory Management, Automotive Knowledge, Communication
Coppell, Texas, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe Driving, Customer Service, Automotive Parts Knowledge, Loading And Unloading, Communication
Coppell, Texas, United States · On-site
We are seeking a skilled and proactive IT Systems Administrator to join our team. The ideal candidate will have hands-on experience managing enterprise network infrastructure, endpoint security, and remote access solutio…
Skills: FortiClient VPN/ZTNA, Ubiquiti UniFi, Network Administration, Firewall Management, Active Directory
Coppell, Texas, United States · On-site
The Service Coordinator II is responsible for coordinating service solutions that result in the work assignments for the Service Technicians and solutions for our customers. This Service Coordinator is also responsible f…
Skills: Microsoft Word, Microsoft Excel, Microsoft Outlook, Customer Service, Scheduling
Phoenix, Arizona, United States · Remote OK
$32/hr–$35/hr
Job Description: Bilingual Business Development Representative - Phoenix, AZ, and Coppell, TX At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our missi…
Skills: Bilingual English/Spanish, Business Development, Inside Sales, Lead Generation, B2B Sales
Coppell, Texas, United States · On-site
$93k–$124k/yr
Claims Team Manager - Auto Job Summary This management position serves as an instrumental component of the day to day activities within the claims unit. Primary functions include coordinating, directing, and overseeing c…
Skills: Leadership, Coaching, Claims Management, Customer Service, Employee Recruitment
Coppell, Texas, United States · On-site
Claims Senior Auto Adjuster Job Summary The Claims Senior Auto Adjuster supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liabil…
Skills: Liability Investigation, Coverage Evaluation, Claims Resolution, Negotiation, Damage Estimation
Coppell, Texas, United States · On-site
Claims Senior Auto Adjuster Job Summary The Claims Senior Auto Adjuster supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liabil…
Skills: Liability Investigation, Coverage Evaluation, Claims Resolution, Negotiation, Fault Assessment
Coppell, Texas, United States · On-site
Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we’ve been baking bagels fresh daily since 1995. We believe that our bakeries do mor…
Skills: Guest Service, Multi-tasking, Food Quality Assurance, Store Maintenance, Brand Ambassadorship
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The Fulfillment Specialist manages the selection, verification, packing, and shipping of diagnostic test kits. They coordinate with various departments to ensure accurate order handling and maintain strict compliance with HIPAA guidelines.
A high school diploma and at least one year of experience in a fast-paced shipping or service department are required. Candidates must be proficient in Microsoft Office and capable of lifting up to 30 lbs.
Job DetailsLevel: EntryJob Location: IDX Coppell TX Site - Coppell, TX 75019Education Level: High SchoolJob Category: BiotechAbout Us
Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology.
Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform.
Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike.
Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company.
The Fulfillment Specialist is responsible for all aspects of order fulfillment including: test kits selection, verification of accuracy, packing and shipping of test kits. Under the supervision of the Client Services department supervisors, you will learn to be the hub across all departments: clinical lab, R&D, sales, and insurance teams to coordinate prompt handling of orders, fulfillment, and to ensure delivery of best in class service to our customers. You will gain insights on all aspects of how a start-of-the-art genetic lab is run and how new products are developed.
Reviews and verifies patient information on documentation received for each order to ensure accuracy and compliance.
Scans and uploads all required paperwork for incoming orders in a timely manner.
Coordinates logistics for sample deliveries and pick-ups, ensuring timely and accurate fulfillment.
Selects appropriate items to be processed as requested by customers and work orders.
Builds, assembles, and prepares kits according to detailed specifications, ensuring all components are included and correctly configured.
Performs quality control checks on all kits and shipments to ensure accuracy, completeness, and adherence to company and client standards.
Checks items to be shipped against work orders to confirm quantities, destination, and routing are correct.
Prepares shipments for postal or commercial conveyance, ensuring proper labeling and documentation.
Packs items securely to ensure safe and damage-free delivery.
Conducts physical inventory counts of available products as needed and reports discrepancies.
Performs follow-up on pending customer orders to ensure completion and customer satisfaction.
Restocks and resupplies shipping materials and customer service consumables as needed.
Completes all assigned tasks accurately and within established timelines and productivity standards.
Resolves common customer concerns in a professional and timely manner.
Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations.
Documents and maintains accurate records of verbal communication with customers, including physician offices, medical facilities, medical staff, and patients.
Documents feedback and suggestions from clients and sales representatives to support continuous improvement of departmental and company practices.
Identifies and reports errors, inconsistencies, or process improvement opportunities to leadership.
Maintains a clean, organized, and safe work environment in accordance with operational standards.
QualificationsKnowledge/Experience
High School Diploma required.
Minimum of 1-year experience related to shipping/service department in a fast-paced environment.
Strong knowledge of shipping techniques and processes.
Knowledge of PHI and HIPAA guidelines.
Typing skills.
Excellent writing, verbal and interpersonal communication skills.
Strong Office Suite skills: Word and Excel.
Excellent organization skills.
Ability to establish priorities, work independently, and proceed with objectives with no supervision.
Ability to work collaboratively in cross-functional team environment.
Ability to multi-task and handle deadlines.
Ability to actively listen and anticipate customer needs. Attention to detail.
Position requires ability to sit and use a PC for long periods of time.
Ability to lift up to 30lbs.
None
Environment
Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.
Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question — that choose to submit a resume or client information to our career page or to any employee of Fulgent — will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.
Actionable genetic insights for better patient care
Our mission is to develop flexible and affordable diagnostics and therapeutics that improve the everyday lives of those around us. Founded in 2011, Fulgent has evolved into a premier, full-service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike. - Our Products & Services - Fulgent Genetics https://www.fulgentgenetics.com/ Fulgent Oncology https://fulgentoncology.com/ Fulgent BioPharma https://biopharma.fulgent.com/ Picture Genetics https://picturegenetics.com/ HelioLiver https://www.helioliver.com/ Fulgent is a CLIA-certified and CAP-accredited laboratory. _____________ NASDAQ: FLGT
Offices: 4399 Santa Anita Ave, El Monte, California 91731, US · 6655 N MacArthur Blvd, Irving, Texas 75039, US · 4207 E Cotton Center Blvd, Phoenix, Arizona 85040, US · 15 Crawford St., Suite 100, Needham, MA 02494, US
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