Costa Mesa, California, United States · Remote OK
$24/hr–$26/hr
Customer Service Representative - Insurance Spanish Bilingual AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives – fluent in English/Spanish to join our industry-leading Insurance C…
Skills: Bilingual English/Spanish, Customer Service, Call Center Operations, Multitasking, Problem Solving
Coppell, Texas, United States · On-site
Senior AWS Cloud DevOps Engineer As a Senior AWS Cloud DevOps Engineer, you will focus on automating the deployment, configuration, and management of cloud infrastructure. This role is crucial for enhancing efficiency an…
Skills: AWS, IBM FileNet P8, WebSphere, OpenShift, Kubernetes
Copperfield, Texas, United States · Remote OK
$23/hr–$25/hr
Customer Service Representative - Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about he…
Skills: Customer Service, Call Center Operations, Bilingual Fluency, Problem Solving, Multitasking
Huntsville, Alabama, United States · On-site
Insurance & Membership Specialist In this role you will: Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and tea…
Skills: Customer Service, Insurance Sales, Cross-selling, Microsoft Office, Interpersonal Communication
Los Angeles, California, United States · On-site
$100k–$133k/yr
UI UX Designer The User Experience Designer position is responsible for translating ideas and concepts into low to high fidelity wireframes and prototypes for Auto Club Enterprises (ACE) digital products. This is respons…
Skills: UI Design, UX Design, Wireframing, Prototyping, Information Architecture
San Antonio, Texas, United States · Remote OK
$24/hr–$26/hr
Customer Service Representative Spanish Bilingual - Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives – fluent in English/Spanish to join our industry-leading Insurance C…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Multitasking
San Antonio, Texas, United States · Remote OK
$23/hr–$25/hr
Customer Service Representative - Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about he…
Skills: Customer Service, Call Center Operations, Bilingual English/Spanish, Problem Solving, Multitasking
Costa Mesa, California, United States · Remote OK
$23/hr–$25/hr
Customer Service Representative - Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about he…
Skills: Customer Service, Call Center Operations, Bilingual Fluency, Problem Solving, Multitasking
Costa Mesa, California, United States · On-site
$33/hr–$44/hr
Claims Casualty Adjuster Job Summary The Claims Casualty Adjuster handles low to moderate-complexity claims involving material damage, property, and/or liability lines of insurance written by the Interinsurance Exchange …
Skills: Liability Investigation, Coverage Evaluation, Claims Negotiation, Fault Assessment, Subrogation Principles
Coppell, Texas, United States · Remote OK
$23/hr–$25/hr
Customer Service Representative - Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about he…
Skills: Customer Service, Call Center Operations, Spanish Fluency, Communication Skills, Multitasking
Copperfield, Texas, United States · Remote OK
$24/hr–$26/hr
Customer Service Representative Spanish Bilingual - Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives – fluent in English/Spanish to join our industry-leading Insurance C…
Skills: Bilingual English/Spanish, Customer Service, Call Center Operations, Multitasking, Problem Solving
Coppell, Texas, United States · Remote OK
$24/hr–$26/hr
Customer Service Representative Spanish Bilingual - Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives – fluent in English/Spanish to join our industry-leading Insurance C…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Multitasking
Oxford, Alabama, United States · On-site
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organization, Financial Needs Analysis
Costa Mesa, California, United States · On-site
Security Officer 1 Part Time We are seeking to fill a Part Time Swing Shift Security Officer position. Security Officers are responsible for performing access control, routine patrols, emergency/incident response and ens…
Skills: Access Control, Routine Patrols, Emergency Response, Incident Response, Report Writing
Coppell, Texas, United States · On-site
Claims Field Senior Property Adjuster Job Summary This position handles moderate to complex claims matters involving homeowner property insurance written by the Interinsurance Exchange in compliance with all regulatory a…
Skills: Claims Investigation, Damages Evaluation, Negotiation, Property Insurance, Coverage Analysis
Coppell, Texas, United States · On-site
Claims Compliance Analyst Job Summary The Claims Compliance Analyst supports the Claims Regulatory Compliance and Resolution Team to establish and maintain industry best practices and provide regulatory compliance suppor…
Skills: Regulatory Compliance, Complaint Management, Analytical Skills, Research Skills, Written Communication
Escondido, California, United States · On-site
$80k–$107k/yr
Claims Compliance Analyst Job Summary The Claims Compliance Analyst supports the Claims Regulatory Compliance and Resolution Team to establish and maintain industry best practices and provide regulatory compliance suppor…
Skills: Regulatory Compliance, Complaint Management, Analytical Skills, Research Skills, Written Communication
Santa Clarita, California, United States · On-site
$80k–$107k/yr
Claims Compliance Analyst Job Summary The Compliance Analyst supports the Compliance Team to establish and maintain industry best practices and provide regulatory compliance support to our business units. Responsible for…
Skills: Regulatory Compliance, Complaint Management, Analytical Skills, Research Skills, Written Communication
Costa Mesa, California, United States · On-site
$80k–$107k/yr
Claims Compliance Analyst Job Summary The Claims Compliance Analyst supports the Claims Regulatory Compliance and Resolution Team to establish and maintain industry best practices and provide regulatory compliance suppor…
Skills: Regulatory Compliance, Complaint Management, Analytical Skills, Research Skills, Written Communication
Lincoln, Rhode Island, United States · On-site
Claims Compliance Analyst Job Summary The Claims Compliance Analyst supports the Claims Regulatory Compliance and Resolution Team to establish and maintain industry best practices and provide regulatory compliance suppor…
Skills: Regulatory Compliance, Complaint Management, Analytical Skills, Research Skills, Written Communication
Costa Mesa, California, United States • Remote OK
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Handle inbound calls to assist AAA members with membership questions and provide personalized product recommendations. Resolve issues using critical thinking and navigate multiple systems in a fast-paced, non-scripted environment.
Requires fluency in English and Spanish, a high school diploma or GED, and prior customer service experience. Candidates must have a dedicated home workspace with specific high-speed internet connectivity requirements.
AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives – fluent in English/Spanish to join our industry-leading Insurance Call Center team.
If you're passionate about helping others and thrive in a fast-paced, member-focused environment, we want to hear from you!
What We Offer
Starting Pay: $24.00 – $26.00/hour
Bilingual Fluency: English/Spanish fluency assessment provided
Remote Training Schedule: Full‑time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled anywhere between 9:00am-9:00pm Monday–Friday. Saturday shifts (9:00am-7:15pm) are required during bullpen (on-the-job training) to support live calls; when scheduled, a weekday off will be provided.
Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled within the hours of 9:00am-9:15pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One weekday off will be provided each week.
What You’ll Do
Answer inbound calls and assist members with questions related to AAA memberships
Deliver personalized, proactive solutions and recommend valuable products and services
Engage with members using strong communication and a friendly, problem-solving mindset
Think quickly and critically to resolve issues—this is not a scripted environment
Navigate multiple systems and tools while actively listening and multitasking
Maintain a positive, can-do attitude in a fast-paced and evolving environment
Participate in ongoing coaching and development to continually enhance your performance
Work-From-Home Requirements
Dedicated, quiet workspace without interruptions.
You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.).
Modem/Router must be in the same room as the computer equipment with an internet speed of at least 50mbps to 100mbps for download and 10mbps for uploads.
A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.
Demonstrated ability to uphold productivity and confidentiality in a remote setting.
Regular attendance in virtual team meetings and training sessions.
Availability during standard business hours and flexibility for possible shift adjustments.
What You’ll Need
Prior customer service experience (recent call center experience preferred)
Bilingual skills in English and Spanish, are required.
Excellent communication skills (written, verbal, and listening)
Ability to multitask and navigate computer systems in real time
A flexible, “can-do” mindset and willingness to adapt to change
High school diploma or GED
Ability to pass a background check and drug screening
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
