At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Security Officer Part Time Armed Patrol Operations
Cleveland, Ohio, United States · On-site
Entry level$9.0B raised
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Armed security, Patrol operations, Incident response, Customer service, Communication
About this role: Wells Fargo is seeking a Senior Registered Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs…
Skills: Brokerage services, Client services, Financial industry regulatory authority, Series 7, Series 63
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Customer service, Incident response, Access control, Communication
Goodwill Industries of Greater Cleveland & East Central Ohio seeks a motivated and enthusiastic full-time Store Team Lead/Shift Manager to help drive success in our Middleburg Heights retail store. Are you ready to take …
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Join our fun, flexible, fast-paced team at Goodwill Industries Greater Cleveland & East Central Ohio. We are hiring Donation Receiving Associates for our Middleburg Heights location. We are looking for team players with …
Skills: Customer service, Teamwork, Donation processing, Inventory sorting, Record keeping
Charlotte, North Carolina, United States · On-site
$33/hr–$50/hr
Mid level
About the RoleEnsures specific products and technology programs are executed in the field effectively while maintaining ongoing product quality and services to all stakeholders. Territory will cover Central and Southeast…
Skills: Technical support, Field service, Printer maintenance, Troubleshooting, Networking
U-Haul
U-Box Customer Care Representative (CDL)
Cleveland, Ohio, United States · On-site
$24/hr–$26/hr
Entry level
United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Compensation Range: $24.00 to $26.00 Hourly Location: 6000 Cl…
Skills: Flatbed Truck Operation, Forklift Operation, Loading And Unloading, Customer Service, Local Route Driving
Security Officer Enhanced Part Time Patrol Integrity
Cleveland, Ohio, United States · On-site
Entry level$9.0B raised
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Join us in making a meaningful impact in Middleburg Heights! We are hiring retail associates to sort, hang, and tag quality apparel and domestic donations, ensuring quality standards for soft-line departments. You will u…
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost…
United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Compensation Range: $11.00 to $13.00 Hourly Location: 16515 L…
Skills: Towing package installation, Wiring, Hand tools, Power tools, Customer service
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! The Driver CDL A responsibiliti…
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Clinical Administrative Assistant II - Head & Neck
Cleveland, Ohio, United States · On-site
Mid level$363M raised
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Administrative support, Patient scheduling, Electronic medical records, Epic, Microsoft office suite
As a Breakfast Attendant, you will play a key role in creating a warm, welcoming, and satisfying dining experience for our guests each morning. You will be responsible for preparing, setting up, and maintaining the break…
Additional Information: This hotel is owned and operated by an independent franchisee, HEI Hotels & Resorts. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee s…
Skills: Front office operations, Guest services, PMS system, Computer literacy, Marriott Bonvoy program
We are hiring immediately for full time and part time SHIFT SUPERVISOR positions. Location: Case Western Reserve University - 11473 Euclid Avenue, Cleveland, OH 44106. Note: online applications accepted only. Schedule: F…
We are hiring immediately for full and part time BARISTA positions. Location: Case Western Reserve University - 11473 Euclid Avenue, Cleveland, OH 44106. Note: online applications accepted only. Schedule: Full and part t…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Part-time
high school, associate degree, bachelor degree
Health insurance, Influenza prevention program
Posted 3d ago
~16 hrs/week
Responsibilities
The Patient Service Specialist is responsible for providing a proactive, 'Patients First' experience by managing patient registration, scheduling, and insurance verification. They also resolve patient issues using the HEART model and maintain confidential patient records.
Requirements
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Proficiency in medical terminology and experience with EPIC software are preferred.
Full job description
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Patient Service Specialist - CCSR
Location
Cleveland
Facility
Cleveland Clinic Main Campus
Department
Job Code
B99970
Shift
Day/Evening/Night/Weekend
Schedule
7:00am-8:00pm
Job Summary
Job Details
Patient Service Specialist
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
A caregiver in this position works variable schedule across the region. A minimum of 16 hours per pay period. Hours may vary between days/evenings/nights/weekends.
A caregiver who excels in this role will:
Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
Investigate, triage and resolve patient issues using the established HEART model.
Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
Enter and maintain confidential patient information.
Recruit, enroll and educate patients on MyChart and Appointment Pass.
Minimum qualifications for the ideal future caregiver include:
High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an associate’s degree and one year of experience OR a bachelor’s degree.
Preferred qualifications for the ideal future caregiver include:
Knowledge of medical terminology.
Strong customer service background.
Recent EPIC experience
Previous Patient Service Specialist Experience within the last three years
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Dexterity sufficient to operate a PC and other office equipment.
Requires extended periods of standing, walking or sitting.
Good visual acuity through normal or corrected vision.
Must be able to navigate various locations and function in a fast-paced, hectic environment.
Ability to lift and transport up to 25 pounds.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Your source for health news, tips and information from one of the nation’s top hospitals.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Cleveland, Ohio
LinkedIn followers
936,156
Total funding
$363M
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Abu Dhabi
Cleveland Clinic Canada
Cleveland Clinic Florida
Cleveland Clinic London
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
How many Customer Service & Support jobs are open in Cleveland, OH right now?
There are currently 1,358 open customer service & support positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Cleveland, OH?
Companies currently hiring include Aramark Healthcare+, Allied Universal, University Hospitals, Compass Group, PNC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Cleveland, OH?
Yes — 159 of the 1358 open customer service & support positions offer remote or hybrid work (79 remote, 80 hybrid).
How do I apply for Customer Service & Support jobs in Cleveland, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.