City of Westminster, England, United Kingdom · On-site
Immersive Experience Restaurant Host Our hospitality team are now looking for an Immersive Experience Restaurant Host to create a warm, theatrical and memorable welcome, guiding customers through a story-led hospitality …
Skills: Customer Experience, Storytelling, Hospitality Management, Guest Flow Management, Communication Skills
City of Westminster, England, United Kingdom · On-site
$9/hr–$13/hr
SHIFTS YOU ARE APPLYING FOR: 10.75hrs p/w; Sun 11:30 - 18:00; Sat 13:00 - 18:00 Bath & Body Works is a global leader in body care and home fragrances. We are looking for exceptional people to join the team and play a piv…
Skills: Customer Service, Sales, Fragrance Knowledge, Skincare Knowledge, Communication
City of Westminster, England, United Kingdom · On-site
The Assistant Membership Manager plays a central role in the day-to-day life of the space. You are present, visible, and trusted by members, helping create an environment that feels warm, organised, and consistently well…
Skills: Customer Service, Attention To Detail, Organization, Ownership, Adaptability
City of Westminster, England, United Kingdom · On-site
The Membership Manager sits at the centre of the space, responsible for creating an environment where members choose to stay. Everything in this role connects back to retention, building strong relationships, maintaining…
Skills: Relationship Management, Leadership, Operational Awareness, Commercial Thinking, Organization
City of Westminster, England, United Kingdom · On-site
Overall Purpose The Team Leader will be permanently based on the reception desk(s) covering the front of house function. In addition, the Team Leader will be responsible for additional reception areas within the client B…
Skills: Team Management, Customer Service, Front Of House Operations, Interpersonal Skills, Organizational Skills
Mirpuri Group USA - PANDORA Jewelry DivisionCity of Westminster, England, United Kingdom · On-site
Competitive Pay | Bonus Scheme | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent Benefits You will be required to work the following days: Wednesdays Thursdays Fridays Saturdays Sundays …
Skills: Customer Service, Sales KPI Achievement, Relationship Building, Product Knowledge, Store Operations
City of Westminster, England, United Kingdom · On-site
$32k/yr
We are seeking a dynamic, creative, and passionate professional to join our team and lead the charge in making our brand even more iconic. If you have a genuine love for fashion, a keen eye for trends, and a talent for c…
Skills: Client Relationship Management, Visual Merchandising, Stock Management, Sales Driving, Communication Skills
KIKO MILANOCity of Westminster, England, United Kingdom · On-site
$13/hr–$13/hr
At KIKO MILANO, being a Beauty Advisor is about more than selling makeup — it’s about creating moments, building confidence, and shaping how customers experience the brand. You are the face of KIKO, the first connection,…
Skills: Customer Engagement, Makeup Application, KPI Management, Sales Performance, Brand Ambassadorship
City of Westminster, England, United Kingdom · On-site
Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopping Assistant is to support our team of Private Client Managers (PCM’s), in the deli…
Skills: Russian Fluency, English Fluency, Luxury Service Standards, Client Relationship Management, Communication Skills
City of Westminster, England, United Kingdom · On-site
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Bec…
Skills: Customer Service Excellence, CRM Data Gathering, KPI Management, Loss Prevention, Stock Management
City of Westminster, England, United Kingdom · On-site
Our Private Shopping team are now looking for a Runner to help deliver an exceptional five‑star dining experience within The Penthouse. This is a fast‑paced, service‑driven role where you will support the waiting team, m…
Skills: Customer Service, Communication, Time Management, Teamwork, Interpersonal Skills
City of Westminster, England, United Kingdom · Hybrid
About EnterpriseAlumni: EnterpriseAlumni is the market-leading alumni engagement platform, building a category-defining environment for alumni and professional networks with a strong focus on regulated industries. As we …
Skills: Customer Success Management, Account Management, NRR Management, Gross Retention, Expansion Revenue
City of Westminster, England, United Kingdom · On-site
Location This position is located at 28 Floral Street Covent Garden, London, , WC2E9DP United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifest…
Skills: Customer Service, Relationship Building, Sales, Merchandising, POS Operation
City of Westminster, England, United Kingdom · On-site
Rentokil Pest Control Night Technician Join Our Team and Make a Difference! We are currently seeking a Pest Control Night Technician to join our dedicated team covering Knightsbridge and surrounding areas. No prior exper…
Skills: Pest Control, Customer Service, Communication Skills, Inspection, Reporting
City of Westminster, England, United Kingdom · On-site
Rentokil Pest Control Night Technician Join Our Team and Make a Difference! We are currently seeking a Pest Control Night Technician to join our dedicated team covering Knightsbridge and surrounding areas. No prior exper…
Skills: Pest Control, Customer Service, Communication Skills, Inspection, Reporting
City of Westminster, England, United Kingdom · On-site
At HOFF, we have embarked on an extraordinary journey over the past eight years, experiencing rapid growth in the world of sneakers. We have redefined sneakers with a perfect balance of sleek design and limitless versati…
Skills: Sales Strategy, Customer Experience, Team Leadership, KPI Analysis, Inventory Control
City of Westminster, England, United Kingdom · On-site
Contract Support (Hard Services) Location: Holborn, London Hours: Full-time, Monday to Friday (8:00am–4:00pm or 9:00am–5:00pm, with a 30-minute lunch break) About the Role We are looking for an organised and proactive Co…
Skills: Contract Support, Service Administration, Job Management Software, Microsoft Outlook, Microsoft Excel
City of Westminster, England, United Kingdom · On-site
Retail Therapist Department: Selfridges -Retail Employment Type: Permanent - Full Time Location: Selfridges - Oxford Street Description At ELEMIS, our people are at the heart of everything we do. Founded in 1989, we are …
Skills: Beauty Therapy, Consultative Selling, Skin Analysis, Client Relationship Management, Luxury Retail
City of Westminster, England, United Kingdom · On-site
We're looking for a Team Manager to join our welcoming and close-knit team within Harrods' vibrant Food Halls. As a key member of the Foodhall leadership team, you'll bring the heritage of Harrods Food & Beverage to life…
Skills: People Leadership, Commercial Performance, Food Safety Compliance, Talent Development, Operational Excellence
City of Westminster, England, United Kingdom · On-site
Team Leader - Edgware Road, Specsavers. Are you a motivated team leader with an eye for detail wanting to bring your skills to a global, difference-making company? You’ve come to the right place. As long as you’re ready …
Skills: Team Leadership, Managerial Experience, Optics Experience, Communication, Team Management
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The host is responsible for owning the customer journey by providing a theatrical welcome and guiding guests through a story-led hospitality experience. They manage bookings, walk-ins, and guest flow while collaborating with front-of-house and kitchen teams to ensure a seamless service.
Candidates must have experience in a premium customer-facing environment, ideally within luxury retail or hospitality. They should be energetic, highly organized, and possess strong communication skills to engage guests in a high-pressure setting.
Our hospitality team are now looking for an Immersive Experience Restaurant Host to create a warm, theatrical and memorable welcome, guiding customers through a story-led hospitality experience from arrival to departure.
This role sits within an immersive, brand-led restaurant environment, where hospitality, theatre and customer connection come together to create moments of surprise and delight. As an Immersive Experience Restaurant Host, you will be the first moment of magic for our customers, helping to set the tone for a seamless, joyful and unmistakably Harrods experience.
This is a Fixed Term Contract for 12 months.
As an Immersive Experience Restaurant Host, you will be responsible for owning the customer journey, creating a confident welcome and ensuring every guest is guided through the experience with warmth, clarity and care. You will support the smooth running of service by managing bookings, walk-ins, queues and guest flow, while working closely with front-of-house, dining, retail and kitchen teams to deliver a consistent, high-energy experience.
Our Immersive Experience Restaurant Hosts also:
You will be confident, energetic and passionate about delivering exceptional customer experiences in a premium environment. You will have a natural ability to engage people, using your personality, presence and communication skills to create moments that feel joyful, personal and memorable.
You will also:
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive:
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members
Uniquely You Together Harrods
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category. Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers. Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.
Offices: Brompton Road, London, SW1X 7XL, GB · 68 - 72 Hammersmith Road, London, W14 8YW, GB
There are currently 312 open customer service & support positions in City of Westminster, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Greene King Brewery, Harrods, Oetker Hotels, NEXT PLC, BaxterStorey, among others. Browse the listings above to see every active employer.
Yes — 41 of the 312 open customer service & support positions offer remote or hybrid work (4 remote, 37 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
