City of Rochester, New York, United States · On-site
Mid level
Summary The Hotel General Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service, cleanliness, and hospitality. This role …
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City of Rochester, New York, United States · On-site
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City of Rochester, New York, United States · On-site
$20/hr–$24/hr
Entry level$1.6B raised
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Skills: Customer service, Relationship building, Cash handling, Financial technology, Communication
City of Rochester, New York, United States · On-site
$17/hr
Entry level
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City of Rochester, New York, United States · On-site
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Entry level
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City of Rochester, New York, United States · On-site
Entry level
Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford …
Skills: Accounting, Data entry, Record keeping, Reporting, Communication
City of Rochester, New York, United States · On-site
Entry level
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City of Rochester, New York, United States · On-site
Mid level
Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford …
Skills: Service advising, Customer service, Team management, Time management, Communication skills
City of Rochester, New York, United States · On-site
$16/hr
Entry level
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City of Rochester, New York, United States · On-site
$16/hr–$20/hr
Entry level
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Client Service I Representative- Shipping/ Receiving
City of Rochester, New York, United States · On-site
$17/hr–$23/hr
Entry level
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City of Rochester, New York, United States · On-site
Entry level
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City of Rochester, New York, United States · On-site
Mid level$3.5B raised
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City of Rochester, New York, United States · On-site
$23/hr–$32/hr
Mid level
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City of Rochester, New York, United States · On-site
$18/hr–$22/hr
Mid level
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Skills: Communication, Interpersonal skills, Customer service, Microsoft Office, Microsoft PowerPoint
City of Rochester, New York, United States · On-site
$800/hr–$1k
Entry level
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City of Rochester, New York, United States · On-site
$800/hr–$1k
Entry level
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City of Rochester, New York, United States · On-site
Mid level$3.5B raised
About Us: Join AMETEK Power Instruments, an innovative leader in electronic instrumentation for the electric utility and process industries. We specialize in delivering top-tier products like fault recorders, annunciator…
City of Rochester, New York, United States · On-site
$19/hr
Entry level
Location: 2301 Lyell Avenue Rochester, NY 14606 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Part time Pay Range: $19 - $1…
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Full-time
bachelor degree
Career Development, Professional Growth Opportunities
Posted 12d ago
~40 hrs/week
Responsibilities
Oversee all aspects of hotel operations to ensure exceptional guest experiences and maintain high standards of service and cleanliness. Manage daily operations, coordinate departments, and optimize financial performance through budgeting and strategic planning.
Requirements
Requires three to five years of related experience and a Bachelor's degree or an equivalent combination of education and experience. Must be able to lift up to 25 pounds and work in an environment open to the general public.
Full job description
Summary
The Hotel General Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service, cleanliness, and hospitality. This role involves managing daily operations, coordinating departments, supervising staff, optimizing financial performance, and ensuring compliance with company policies and industry regulations. The General Manager also plays a key role in budgeting, marketing, and strategic planning to drive profitability and maintain the hotel's reputation.
Essential Duties and Responsibilities
Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported.
Monitor customer service by speaking with guests, reviewing guest satisfaction surveys and observing associates.
Actively promote the hotel and company.
Assist with the development of sales strategies and action plans.
Develop and maintain positive business relationships with all guests, vendors and other external partners.
Conduct regular physical property inspections to ensure all standards of excellence are being met.
Answer inquiries pertaining to hotel policies and services.
Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations.
Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals.
Facilitate and maintain on-going communication and collaboration with all associates.
Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions.
Maintain up to date records and files.
Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Ensure the cleanliness of all areas of the hotel.
Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies.
Qualifications
Three to five years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience.
Physical Demands
The associate must be able to lift and/or move up to 25 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to odors; chemicals; dust; and outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment that is open to the general public.
Why Join Indus Hospitality Group?
At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.
We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.
How many Customer Service & Support jobs are open in City of Rochester, NY right now?
There are currently 508 open customer service & support positions in City of Rochester, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in City of Rochester, NY?
Companies currently hiring include University of Rochester, Dunkin', H&R Block, AutoZone, DELTA SONIC CAR WASH, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in City of Rochester, NY?
Yes — 10 of the 508 open customer service & support positions offer remote or hybrid work (4 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in City of Rochester, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.