Wilmington, Delaware, United States · Hybrid
$118k–$185k/yr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Relationship Management, Payment Performance Analysis, Fraud and Chargeback Analysis, Stakeholder Management, Problem Solving
Chicago, Illinois, United States · On-site
$65k–$70k/yr
Job DetailsJob Location: 0ZW96 - Flight Club Chicago - Chicago, IL 60601Position Type: Full TimeSalary Range: $65,000.00 - $70,000.00 Salary/yearTITLE: Front of House Manager DEPARTMENT: Management POSITION TYPE: Full Ti…
Skills: Leadership, Customer Service, Hospitality Management, Staff Coaching, Inventory Management
Chicago, Illinois, United States · On-site
$70k–$75k/yr
The Peninsula Chicago is seeking a Manager to join our Spa team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow withi…
Skills: Front Desk Operations, Staff Scheduling, Inventory Management, Guest Service, Forbes Standards
Chicago, Illinois, United States · On-site
Job Title: Manager Trainee, Summer 2026 Department: Supply Chain Country: United States of America State/Province: Illinois City: Chicago Full/Part Time: Full time Job Summary: Under general supervision, this position is…
Skills: Fleet Operations, Personnel Management, DOT Compliance, Financial Analysis, Inventory Management
Chicago, Illinois, United States · On-site
Overview Looking for a management position with growth opportunities in the Beauty industry? Amazing Lash Studio® is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extensi…
Skills: Sales Management, Operations Management, Team Leadership, Inventory Management, Customer Service
Chicago, Illinois, United States · On-site
$19/hr–$22/hr
Cashier/Sales Associate - $19-$22/hour *Friendly and customer-focused *Reliable and punctual *Customer service experience preferred *Ability to work flexible hours, nights, weekends and holidays *High school diploma or G…
Skills: Customer Service, Cash Handling, Credit Card Processing, Communication, Merchandising
Chicago, Illinois, United States · On-site
$19/hr–$22/hr
Cashier/Sales Associate - $19-$22/hour *Friendly and customer-focused *Reliable and punctual *Customer service experience preferred *Ability to work flexible hours, nights, weekends and holidays *High school diploma or G…
Skills: Customer Service, Cash Handling, Credit Card Processing, Communication, Merchandising
Chicago, Illinois, United States · On-site
Company Overview Four Corners is a leading, Chicago-based hospitality group that owns and operates unique establishments, each thoughtfully created to offer an exceptional social experience, creative menus, and superior …
Skills: Customer Greeting, Seating Management, Phone Handling, Reservation Management, Effective Communication
Chicago, Illinois, United States · On-site
$16/hr–$18/hr
Join Our Team as a Retail Sales Representative! Are you ready to dive into the fast-paced world of wireless technology and make a real impact? Join us as a Retail Sales Representative and become the energetic, friendly f…
Skills: Wireless Sales, Customer Service, Device Troubleshooting, Inventory Management, Communication Skills
Chicago, Illinois, United States · On-site
$18/hr–$20/hr
Join Our Team as a Retail Sales Manager – Lead the Future of Wireless Technology! Are you ready to lead the charge in the exciting world of wireless technology? Join us as a Retail Sales Manager and become the driv…
Skills: Team Leadership, Sales Management, Recruiting, Employee Coaching, Performance Evaluation
Chicago, Illinois, United States · On-site
$18/hr–$20/hr
Join Our Team as a Retail Sales Manager – Lead the Future of Wireless Technology! Are you ready to lead the charge in the exciting world of wireless technology? Join us as a Retail Sales Manager and become the driv…
Skills: Team Leadership, Retail Sales Management, Recruiting, Employee Coaching, Performance Evaluation
Chicago, Illinois, United States · On-site
$16/hr–$18/hr
Join Our Team as a Retail Sales Representative! Are you ready to dive into the fast-paced world of wireless technology and make a real impact? Join us as a Retail Sales Representative and become the energetic, friendly f…
Skills: Customer Service, Sales, Wireless Technology, Communication, Goal Orientation
Chicago, Illinois, United States · On-site
$18/hr–$21/hr
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Visual Merchandising, Customer Service, Planogram Execution, Doll Styling, Display Construction
Chicago, Illinois, United States · On-site
$18/hr–$20/hr
Description Want to be a part of the most AUDACIOUS and radically EXCELLENT Paint & Decorating Retailer in the Country? Join our amazing team where you are not only a part of growing company but also a family! The JC Lic…
Skills: Customer Service, Sales, Negotiating, Time Management, Organizational Skills
Chicago, Illinois, United States · On-site
POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy…
Skills: Room Cleaning, Laundry Management, Guest Service, Floor Care, Sanitization
Chicago, Illinois, United States · On-site
$16/hr–$20/hr
Part-time team members who meet the requirements are eligible for: State Applicable Time Off Pet Insurance 401(k) Retirement Program with Employer Match Employee Assistance Program TAO Savings Marketplace Employee Discou…
Skills: Guest Relations, Reservation Management, Hospitality, Communication, Multitasking
Chicago, Illinois, United States · On-site
$17/hr–$19/hr
Company Description COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such…
Skills: Patient Support, Clinical Techniques, Patient Coaching, Appointment Scheduling, Records Management
Chicago, Illinois, United States · On-site
$29/hr–$33/hr
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their…
Skills: Luxury Service, Interior Design, Client Relationship Management, Product Expertise, Sales
Chicago, Illinois, United States · On-site
$20/hr–$22/hr
The Role As a Sales Lead, Keyholder, you will play a key role in store on the sales floor. Your experience in sales, menswear or store operations will mean you take the lead regarding some aspects of the store sales or o…
Skills: Sales, Menswear, Store Operations, Customer Service, Leadership
Chicago, Illinois, United States · On-site
About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations…
Skills: Property Management, Quality Control, Maintenance, Vendor Management, Guest Relations
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Serve as the lead relationship manager for large corporate clients, monitoring payment performance and identifying risks to improve outcomes. Lead client reviews and coordinate cross-functional efforts to optimize payment capabilities and operational efficiency.
Requires 8-10 years of experience managing payment product relationships and strong analytical skills to interpret service metrics. A bachelor's degree in business, finance, economics, or analytics is desired.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Serve as the lead primary relationship manager for a portfolio of large corporate clients, partnering with treasury, payments, and service teams to deliver an exceptional client experience. This role is responsible for monitoring payment performance, identifying trends, and risks across multiple data sources, and translating insights into actions that improve client outcomes, operational efficiency, and revenue retention.
The individual will lead regular client reviews, address complex payment issues, coordinate cross-functional resolution efforts, and provide proactive recommendations on payment capabilities, process optimization, and performance improvement. Key responsibilities include building trusted executive-level relationships, analyzing payment volumes and service metrics, preparing client-facing performance reporting, tracking service commitments, escalating and resolving issues, supporting onboarding and change initiatives, and identifying opportunities to deepen client engagement through consultative problem solving and data-driven insights.
Proven experience managing relationships with clients for payment products, programs and services.
8-10 Years of relevant experience
Strong ability to interpret payment performance data, service metrics, and operational trends from multiple systems and reporting sources.
Experience analyzing fraud and chargeback performance, identifying trends, and partnering with clients and internal teams to improve outcomes.
Advanced analytical and problem-solving skills with the ability to identify root causes and recommend practical solutions.
Excellent verbal and written communication skills, including the ability to present insights and recommendations to senior client stakeholders.
Demonstrated ability to coordinate across product, operations, technology, and service teams to resolve issues and drive results.
Strong organizational skills with the ability to manage multiple priorities, deadlines, and client commitments in a fast-paced environment.
Experience with treasury management, commercial payments, merchant services, or receivables/payables solutions.
Proficiency with reporting and analytics tools such as Excel, Tableau or similar programs.
Experience developing client performance dashboards, executive business reviews, and actionable management reporting.
Strong commercial mindset with the ability to identify cross-sell opportunities and support client growth strategies.
Knowledge of payment operations, implementation processes, and service-level performance management.
Coding skills
Bachelor's degree in business, finance, economics analytics or a related field.
Business Acumen
Critical Thinking
Customer and Client Focus
Result Orientation
Analytical Thinking
Collaboration
Oral Communications
Stakeholder Management
Adaptability
Innovative Thinking
Planning
Prioritization
Pay Transparency details
US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)Pay and benefits informationPay range$117,500.00 - $185,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr. For account issues, please visit: https://bit.ly/2GeTIeP.
Offices: 100 North Tryon Street, Charlotte, NC 28202, US · 16001 Dallas Pkwy, Addison, TX 75001, US · 3123 N Scottsdale Rd, Scottsdale, AZ 85251, US · 135 S La Salle St, Chicago, IL 60603, US · 500 W 7th St, Fort Worth, TX 76102, US
There are currently 5,242 open customer service & support positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
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