Customer Service & Support Jobs in Chicago, IL (Now Hiring) — 5,152 open — Page 209

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Basic Mathematics, Communication

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Basic Mathematics, Loss Prevention

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Basic Mathematics, Communication

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Retail Operations, Basic Mathematics

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Retail Operations, Basic Mathematics

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Basic Mathematics

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Basic Mathematics, Communication

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Retail Operations, Basic Mathematics

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Basic Mathematics

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Basic Mathematics

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Basic Mathematics

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Basic Mathematics

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Basic Mathematics

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Loss Prevention, Basic Mathematics

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Basic Mathematics

Ross Stores, Inc.

Retail Associate

Chicago, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Basic Mathematics

Ross Stores, Inc.

Store Protection Specialist

Chicago, Illinois, United States · On-site

$17/hr–$17/hr

Entry level

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…

Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution

Ross Stores, Inc.

Store Protection Specialist

Chicago, Illinois, United States · On-site

$17/hr–$17/hr

Entry level

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…

Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution

Ross Stores, Inc.

Store Protection Specialist

Chicago, Illinois, United States · On-site

$17/hr–$17/hr

Entry level

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…

Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution

Ross Stores, Inc.

Store Protection Specialist

Chicago, Illinois, United States · On-site

$17/hr–$17/hr

Entry level

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…

Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution

Retail Associate

Ross Stores, Inc.

Chicago, Illinois, United States • On-site

Entry level

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$16/hr–$17/hr
Part-time
Accident Insurance, Critical Illness Insurance, Vision Insurance, Auto Insurance, Home Insurance, Pet Insurance
Posted 41d ago
~40 hrs/week

Responsibilities

Ensure a positive customer shopping experience through friendly service and efficient register transactions. Maintain store standards by performing cleaning tasks, organizing merchandise, and processing new shipments.

Requirements

Must be able to communicate effectively and perform basic mathematical calculations. Physical ability to stand for long periods and lift up to 25 pounds is required.

Full job description

GENERAL PURPOSE:

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:

Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
Maintains a professional appearance and adheres to the Company's dress code at all times.
Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

COMPETENCIES:

Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:

Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100%25 of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

SUPERVISORY RESPONSIBILITIES:

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role is $16.60 - $17.10. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

Related keywords

RetailCustomer ExperienceMerchandise PresentationLoss PreventionPOS SystemsInventory ManagementStore OperationsSafety StandardsCashieringRetail Sales

About Ross Stores, Inc.

LinkedIn Visit site

Say "Yes!" to Success

Industry: Retail
Company size: 10,001+ employees
Founded: 1982
Headquarters: Dublin, CA
LinkedIn followers: 418,608

For the last 40+ years, Ross Stores, Inc. has grown from a six-store chain into an $22.8 billion, Fortune 500 Company. We operate our off-price businesses in a way that keeps costs low so we can pass the savings to our customers. We continue to open new stores and our sales growth has outpaced traditional retailers for the past three years. Ross Dress for Less® has 1,917 stores in 44 states, the District of Columbia, Guam, and Puerto Rico. dd’s DISCOUNTS® has 366 stores in 23 states. Please join our Talent Community to receive the latest updates for your areas of interest, career news, and exciting opportunities at Ross Stores: https://ross.avature.net/talentcommunity Additional information is available at: www.rossstores.com www.ddsdiscounts.com

Offices: 5130 Hacienda Drive, Dublin, CA 94568, US · 1372 Broadway, New York, NY 10018, US · 110 E 9th St, Los Angeles, California 90079, US · 80 Blanchard Rd, Burlington, Massachusetts 01803, US

treasure huntgreat dealsretailoff-price retailhomeshoesexciting brandsand deliver valueRetail TechnologyFashion

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Frequently asked questions

How many Customer Service & Support jobs are open in Chicago, IL right now?

There are currently 5,152 open customer service & support positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Chicago, IL?

Companies currently hiring include Dollar Tree Stores, Domino's, Starbucks, AutoZone, Compass Group, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Chicago, IL?

Yes — 770 of the 5152 open customer service & support positions offer remote or hybrid work (237 remote, 533 hybrid).

How do I apply for Customer Service & Support jobs in Chicago, IL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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