Job Description: WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to …
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$24/hr–$28/hr
Full-time
high school
Posted 34d ago
~40 hrs/week
Responsibilities
The role involves leading conversations to assess member needs and maintaining account relationships through excellent service. Key tasks include processing deposits, loan payments, and managing drawer cash levels.
Requirements
Candidates must be high school graduates and bilingual in English and Spanish. Previous experience in a financial institution or customer service role with cash handling is preferred.
Full job description
Job Description:
WHO We Are:
Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.
We are seeking a Member Service Representative/Teller to join our Little Village, IL Team!
WHAT You’ll Do:
Initiate and lead conversations to identify and assess member needs.
Maintain and enhance member account relationships by providing excellent member service.
Process share deposit payments, loan payments, manual payrolls, and account transfers.
Maintain drawer cash levels within prescribed amounts.
Post and Log night, ATM, and mail deposits. (Part of dual-control team.).
Perform other duties and projects as assigned.
WHAT You’ll Need:
High School graduate or equivalent
Bilingual in English/Spanish required.
Minimum one year experience in financial institution or other customer service industry preferred.
Prior cash handling and customer service responsibilities preferred.
Preference for working in organizations that place priority on teamwork and collaboration.
If you are interested in who we are and what we do; have a strong desire to work in an organization that places a high priority on teamwork and collaboration; and are interested in working to help create economic opportunity for all – THIS is the place for you!
Hourly Range: $24.00 – 28.32/hr
Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.
Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Disclaimer:
Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.
Creating and Protecting Ownership and Economic Opportunity
Industry
Financial Services
Company size
501-1,000 employees
Founded
1980
Headquarters
Durham, NC
LinkedIn followers
16,329
Total funding
$250K
Welcome to Self-Help! Follow us on Linkedin for regular updates about our research and policy development work and our fair lending practices and products for homes, businesses and nonprofits, green initiatives and community real estate development.
Also, check out our SERVICES TAB to learn more about our integrated approach to community development.
Want to learn more?
Self-Help is a family of nonprofit organizations whose mission is to create and protect ownership and economic opportunity for all. Since Self-Help's founding in 1980, it has grown to include two credit unions, a loan fund, and a research and policy development group that supports those outside of the economic mainstream.
Specifically, we:
* Help borrowers build wealth by providing fair and responsible mortgages and small business loans in North Carolina, California and other parts of the nation.
* Strengthen under-served communities by financing affordable housing, childcare centers, public charter schools, faith-based organizations, and community-focused commercial real estate projects.
* Research and report on financial markets to support policies and industry practices that lower the cost of poverty and promote ownership.
Offices: 301 W. Main Street, Durham, NC 27701, US · 910 17th Street NW, Suite 500, Washington, DC 20006, US · 1330 Broadway, Suite 604, Oakland, CA 94612, US · 302 W. Main Street, Durham, NC 27701, US
Small business lending (SBA guaranteed)rural economic developmenturban revitalizationtax creditsgreen lending and energy efficiencypublic charter school and childcare lendingmortgage lendingand research and advocacy.BankingCredit Bureau
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