Chennai, Tamil Nadu, India · On-site
Job Requirements Product sales: Receive and engage with the customer to understand the customer’s requirement 2. Introduce the various product offering to the customers and facilitate customer buying decision 3. Prepare …
Skills: Product Sales, Customer Engagement, Inventory Management, Retail Operations, Sales Forecasting
Chennai, Tamil Nadu, India · On-site
Job Requirements Job Description: Retail Sales Officer We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Sales Officer. As a Retail Sales Officer, you will be respo…
Skills: Retail Sales, Customer Service, Jewellery Product Knowledge, Sales Negotiation, Interpersonal Communication
Chennai, Tamil Nadu, India · On-site
Job Requirements . *Gemstone Identification*: Examine gemstones using various techniques, including microscopy, spectroscopy, and other specialized equipment to determine their identity, quality, and authenticity. 2. *Ge…
Skills: Gemstone Identification, Gemstone Evaluation, Gemstone Authentication, Customer Consultation, Report Writing
Chennai, Tamil Nadu, India · On-site
Job Requirements Job Title: Retail Sales Officer Job Category: Jewellery-SMR Company Name: Titan We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Sales Officer at …
Skills: Customer Service, Sales, Negotiation, Interpersonal Communication, POS Systems
Chennai, Tamil Nadu, India · On-site
Responsibilities & Accountabilities: The below are the basic roles and responsibilities: 'Own' the client relationship from the point of sale Lead, manage, and support the early life account management team Ensure, alway…
Skills: Client Relationship Management, Account Management, Revenue Growth, Upselling, Issue Resolution
Chennai, Tamil Nadu, India · Remote OK
About the Role We are looking for a driven and confident professional to connect our consulting and research teams with senior industry experts. This role combines expert sourcing, client coordination, and commercial exp…
Skills: Expert Sourcing, Client Coordination, Screening, CRM Management, Communication Skills
Chennai, Tamil Nadu, India · On-site
Key Responsibilities: Lead a team of customer support representatives, providing guidance, coaching, and training to ensure excellent customer service Develop and implement customer support strategies to improve customer…
Skills: Team Leadership, Customer Service, Strategic Planning, Data Analysis, Operational Management
Chennai, Tamil Nadu, India · On-site
Company Description Company Overview: https://www.msxi.com/en/ At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline …
Skills: Vehicle Diagnostics, DTC Monitoring, CAN Parameters, Customer Support, Ticketing Systems
Chennai, Tamil Nadu, India · On-site
Job Description We are looking for Customer support engineers who are able to work in client-facing positions and manage technical concerns. A customer support engineer must address the questions, worries, and complaints…
Skills: Problem Solving, Listening Skills, Written Communication, Verbal Communication, Multitasking
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The officer is responsible for driving product sales by engaging customers and achieving category targets. Additionally, they manage daily retail operations, including stock counting, product display, and maintaining store safety.
The candidate must be able to handle sales transactions, manage inventory records, and coordinate with marketing and VM teams. They are also expected to handle customer queries and provide feedback to corporate teams to improve store ratings.
Product sales:
Receive and engage with the customer to understand the customer’s requirement 2. Introduce the various product offering to the customers and facilitate customer buying decision 3. Prepare the estimate of the products selected and completing the sales transaction 4. Achieve category wise sales target for the allocated section 5. Assist the customer in a sales return or repair work
Retail ops:
Adhere to the standard operating procedures in the store 2. Adhere to cost savings practices undertaken in the store 3. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment 4. Ensure proper and attractive display of the products at the appropriate counter 5. Transfer the stock to the locker at the close of the day 6. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft 7. Monitor the dead stock and liaison with the store manager to minimise the same Provide support to the marketing team and VM team in ensuring the compliance of the store and improve footfall 9. Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes
Feedback:
Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings
Field work:
Manage customer queries and complaints as per the company guidelines
A strong portfolio of brands & industry leading capabilities, Titan is driven by the values and ethos of the Tata Group
Titan Company Ltd is the organization that brought about a paradigm shift in the Indian watch market when it introduced its futuristic quartz technology, complemented by international styling. With India's two most recognized and loved brands Titan and Tanishq to its credit, Titan Company Ltd is the fifth largest integrated own brand watch manufacturer in the world. The success story began in 1984 with a joint venture between the Tata Group and the Tamil Nadu Industrial Development Corporation. Presenting Titan quartz watches that sported an international look, Titan Company Ltd transformed the Indian watch market. After Sonata, a value brand of functionally styled watches at affordable prices, Titan Company Ltd reached out to the youth segment with Fastrack, its third brand, trendy and chic. The company has sold 150 million watches world over and manufactures over 15 million watches every year. Backed by over 6,000 employees, two exclusive design studios for watches and jewellery, 10 manufacturing units, and innumerable admirers’ world over, Titan Company Ltd continues to grow and set new standards for innovation and quality. The organization is all geared to repeat the Titan and Tanishq success story with each new offering. https://www.facebook.com/CareersAtTitan/
Offices: #193, Veerasandra,, Electronic City, Bangalore , Karnataka 560100, IN · Titan Company Limited, 3, Sipcot Industrial Complex, Hosur, Tamil Nadu 635126, IN · Titan Company Limited, Tower A, Golden Enclave, Airport Road, Bangalore, Karnataka 560017, IN
There are currently 449 open customer service & support positions in Chennai, India listed on Clera. New openings are added daily as companies post roles.
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