Chennai, Tamil Nadu, India · On-site
The job roles and responsibilities are, ➢ Respond to customer inquiries via chat and email in a timely and professional manner ➢ Provide expert guidance and support to chat, email and whatsapp support agents ➢ Resolve co…
Skills: Customer service, Communication skills, Presentation skills, Active listening, Multitasking
Leinster, Ireland · On-site
We're looking for an exceptional Chief Operating Officer (COO) to join Foodhub's Executive Leadership Team and lead the next stage of our global operational growth. This isn't a traditional corporate COO role. We're look…
Skills: Operational Leadership, Strategic Planning, Global Business Operations, Performance Management, Stakeholder Management
Remote Solely
This is a remote position. We're looking for a commercially minded Chief Marketing Officer (CMO) who wants to build, not just manage. This isn't a role where everything is already mapped out. You'll be joining a founder-…
Skills: Marketing Strategy, Brand Strategy, Customer Acquisition, Customer Retention, CRM
Leinster, Ireland · On-site
We're looking for an exceptional Chief Revenue Officer (CRO) to join Foodhub's Executive Leadership Team and lead the next phase of our commercial growth. This isn't a traditional sales leadership role. We're looking for…
Skills: Revenue Strategy, Sales Leadership, Route-to-Market Strategy, B2B Marketing, Demand Generation
Leinster, Ireland · On-site
$150k–$250k/yr
We're looking for an exceptional Chief Financial Officer (CFO) to join Foodhub's Executive Leadership Team and help shape the next stage of our global growth. This isn't a traditional CFO role focused purely on reporting…
Skills: Financial Strategy, Commercial Leadership, Financial Reporting, Governance, Risk Management
Philadelphia, Pennsylvania, United States · On-site
We're looking for an exceptional President to build the next chapter of Foodhub in the United States. This isn't a role for someone who simply wants to manage an established business. It's for someone who enjoys building…
Skills: Executive leadership, Strategic planning, Commercial growth, Market expansion, Business development
Leinster, Ireland · On-site
Whether you're already a CTO or you're ready to take that next step, you'll be excited by solving complex problems, and utilising AI to build smarter software for restaurants. Reporting directly to the CEO, you'll work c…
Skills: Technology Strategy, Engineering Leadership, Software Architecture, Cloud Infrastructure, Cybersecurity
Philadelphia, Pennsylvania, United States · On-site
We're looking for an exceptional Head of Client Services to lead, develop, and scale our client-facing teams across the United States. This isn't a traditional customer service leadership role. It's about building a clie…
Skills: Leadership, Client success, Account management, Customer retention, Strategic planning
Chennai, Tamil Nadu, India · On-site
This role reports to the Assistant Manager - TPI Years of Experience- Minimum of 2+ years of Team Lead experience in a Tech Operations, Integrations, or Delivery role. We have an exciting opportunity for an extremely sel…
Skills: Team leadership, Coaching, Mentoring, Performance analysis, Operational excellence
Chennai, Tamil Nadu, India · On-site
Key Responsibilities ➤ Provide Level-1 support for Linux desktop systems (Ubuntu, CentOS, RHEL). ➤ Troubleshoot and resolve OS-level, application, network, internet, hardware, and peripheral issues. ➤ Perform OS upgrades…
Skills: Linux Administration, Ubuntu, CentOS, RHEL, OS Troubleshooting
Western Australia, Australia · On-site
The Opportunity This is a true hunter role, not an account management position or one that relies on inbound leads. You’ll take ownership of an allocated territory, proactively target hospitality businesses that fit FFB’…
Skills: Sales, Business development, Cold calling, Prospecting, Negotiation
Birmingham, England, United Kingdom · On-site
● Liaising with customers to troubleshoot and diagnose issues remotely ● Answering calls out of hours on a rota basis ● Applying fixes and performing maintenance tasks on customer EPOS systems ● Training external or inte…
Skills: Troubleshooting, Technical support, EPOS systems, Maintenance, Customer service
Chennai, Tamil Nadu, India · On-site
Responsibilities: Design, develop, test and deploy high-quality cross-platform mobile applications using React Native and TypeScript for iOS and Android. Take ownership of feature delivery end-to-end, from technical desi…
Skills: React Native, TypeScript, iOS, Android, Swift
Greater Brisbane, Queensland, Australia · Remote OK
The Opportunity This isn't an account management Role We're looking for a genuine hunter who enjoys opening doors, building trust and closing deals You'll own your territory like it's your own business, identifying oppor…
Skills: Prospecting, Networking, Relationship Building, Consultative Selling, Product Demonstrations
Philadelphia, Pennsylvania, United States · On-site
1–3 years of sales experience (B2B, retail, telesales, field sales, or fresh grads with strong sales mindset) High energy, driven, and target-oriented personality Strong communication and confidence in speaking with new …
Skills: B2B Sales, Retail Sales, Telesales, Field Sales, Communication
Chennai, Tamil Nadu, India · On-site
We are seeking an experienced Senior Manager – Sales to lead and drive our international telesales function from Chennai. This role is responsible for delivering sales growth by leading a high-performing sales team focus…
Skills: Sales Leadership, Inside Sales, Telesales, B2B Sales, Sales Strategy
Chennai, Tamil Nadu, India · On-site
Role Summary We are looking for an experienced Senior Manager – Digital Marketing to lead Foodhub's digital marketing initiatives across multiple international markets. you will drive customer acquisition, demand generat…
Skills: Digital Marketing Strategy, SEO, Performance Marketing, Conversion Rate Optimisation, Demand Generation
Chennai, Tamil Nadu, India · On-site
Role Summary We are looking for an experienced Senior Manager – Digital Marketing to lead Foodhub's digital marketing initiatives across multiple international markets. Reporting to the Marketing Director, you will drive…
Skills: Digital Marketing Strategy, Technical SEO, On-Page SEO, Off-Page SEO, Keyword Research
Chennai, Tamil Nadu, India · On-site
The job roles and responsibilities are, Be flexible with rotational shifts and week-offs. Meet specified turnaround time (TAT) for tasks and consistently deliver KPI's / targets. Provide end-to-end support to clients for…
Skills: Digital Marketing Design, Communication Skills, Bootstrap, Photoshop, Illustrator
Chennai, Tamil Nadu, India · On-site
We are looking for a highly motivated and results-driven Senior Performance Marketing Specialist with 5+ years of experience in B2B lead generation and performance marketing. The ideal candidate will have a proven track …
Skills: B2B Lead Generation, Performance Marketing, PPC Advertising, Google Ads, LinkedIn Ads
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The role involves responding to customer inquiries via multiple channels and providing expert support to the team. Additionally, the associate will analyze support trends, conduct training, and collaborate with stakeholders to improve customer experience.
Candidates must have 4-6 years of proven customer support experience and strong communication skills. Proficiency in multitasking, active listening, and analytical problem-solving is required to handle complex escalations effectively.
The job roles and responsibilities are,
➢ Respond to customer inquiries via chat and email in a timely and professional manner
➢ Provide expert guidance and support to chat, email and whatsapp support agents
➢ Resolve complex customer inquiries and escalations
➢ Develop and maintain knowledge base articles and resources
➢ Conduct training sessions for new and existing team members
➢ Analyse support trends and provide recommendations for process improvements
➢ Stay updated with industry trends, best practices, and regulations.
➢ Collaborate with stakeholders to identify areas for improvement and implement solutions.
➢ Collaborate with other departments to ensure a seamless customer experience
➢ Ensure compliance with company policies and procedures.
➢ Participate in meetings, workshops, and training sessions as required.
➢ Maintain accurate documentation and records related to the subject matter
Knowledge Required:
➤ Understanding of customer service principles
➤ Basic knowledge of our products and services
➤ Familiarity with common customer issues and how to resolve them
The candidate should have the below skill sets,
➤ Excellent communication and presentation skills
➤ Strong phone contact handling skills and active listening
➤ Ability to multitask, prioritise, and manage time effectively
➤ Ability to work under pressure
➤ Proven customer support experience or experience as a Client Service Representative
➤ Track record of over-achieving quota
➤ Excellent communication and presentation skills.
➤ Excellent analytical skills
We offer
FOOD HUB is a dynamic food innovation hub specializing in delivering high-quality products worldwide.
FOODHUB is a dynamic Food Innovation HUB specializing in sourcing and delivering high-quality, fresh, seasonal products to restaurants, retailers, and distributors. We work closely with our global network to ensure our customers always have access to the freshest and most flavorful products. We're on a mission to revolutionize the way people think about food. FoodHub connects innovation and sustainability with consumers seamlessly and sustainably, helping to build a more resilient and equitable food environment for everyone.
Offices: MIAMI, US
View all jobs at FoodhubFOOD HUB is a dynamic food innovation hub specializing in delivering high-quality products worldwide.
FOODHUB is a dynamic Food Innovation HUB specializing in sourcing and delivering high-quality, fresh, seasonal products to restaurants, retailers, and distributors. We work closely with our global network to ensure our customers always have access to the freshest and most flavorful products. We're on a mission to revolutionize the way people think about food. FoodHub connects innovation and sustainability with consumers seamlessly and sustainably, helping to build a more resilient and equitable food environment for everyone.
Offices: MIAMI, US
View all jobs at Foodhub