Jacksonville, Florida, United States · Hybrid
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Risk Management, Regulatory Compliance, Operational Risk, Stakeholder Engagement, Team Leadership
Charlotte, North Carolina, United States · On-site
Overview Admiral Security Services was established in 1976 and has consistently grown for over four decades. Today, we service hundreds of locations nationally, provide security coverage to millions of square feet of pub…
Skills: Access Control, Security Oversight, Staff Training, Customer Service, Microsoft Office
Charlotte, North Carolina, United States · On-site
$20/hr–$26/hr
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Property Management, Leasing Management, Marketing Strategy, Sales Management, Resident Retention
Charlotte, North Carolina, United States · On-site
POSITION SUMMARY: This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of…
Skills: Troubleshooting, Equipment Repair, HVAC Maintenance, Commercial Kitchen Equipment Repair, Mentoring
Charlotte, North Carolina, United States · On-site
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Skills: Merchandising, Planogram Reading, Display Setup, Inventory Management, Pricing Accuracy
Charlotte, North Carolina, United States · On-site
POSITION SUMMARY: This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of…
Skills: Troubleshooting, Equipment Repair, HVAC Maintenance, Commercial Kitchen Equipment Repair, Mentoring
Charlotte, North Carolina, United States · On-site
Manager in Training - Charlotte, NC - Fairview Team Lead - MIC PANERA CAFE TEAM LEAD – MANAGER IN CHARGE Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Pan…
Skills: Team Leadership, Staff Coaching, Performance Management, Customer Experience, Food Safety
Charlotte, North Carolina, United States · On-site
As one of the fastest-growing logistics service companies, NTG is all about excellence, integrity, and teamwork. Our service is top-notch because we have developed a high-energy, team-driven mentality across the organiza…
Skills: Communication, Negotiation, Problem Solving, Interpersonal Skills, Customer Service
Charlotte, North Carolina, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Patrolling, Customer Service, Incident Response, Security Monitoring, Reporting
Charlotte, North Carolina, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Armed Patrol, Customer Service, Emergency Response, Incident Reporting, Access Control
Charlotte, North Carolina, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Armed Security, Patrolling, Customer Service, Emergency Response, Incident Reporting
Charlotte, North Carolina, United States · On-site
District Manager We’re seeking a District Manager to join our team to lead at least 15 store teams across the assigned area. Responsibilities include, but are not limited to, the following: · Drive the success and profit…
Skills: Leadership, Multi-store Management, Business Acumen, Communication, Human Resources
Charlotte, North Carolina, United States · On-site
$16/hr–$21/hr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Retail Sales, Customer Service, Communication Skills, Needs Discovery, Product Positioning
Charlotte, North Carolina, United States · On-site
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Cleaning, Hospitality, Facility Maintenance, Guest Service
Charlotte, North Carolina, United States · On-site
Location: 9136 Wilkinson Blvd, Charlotte, North Carolina 28214 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants …
Skills: Customer Service, Reservation Management, Equipment Distribution, Time Management, Multitasking
Charlotte, North Carolina, United States · On-site
Location: 9136 Wilkinson Blvd, Charlotte, North Carolina 28214 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants …
Skills: Customer Service, Reservation Management, Equipment Distribution, Time Management, Multitasking
Charlotte, North Carolina, United States · On-site
Seasonal Team Member Job Summary The Seasonal Team Member supports store operations during our peak business period by assisting with merchandising, freight, front-end operations, and customer service. This role works ac…
Skills: Customer Service, Cashiering, Merchandising, Inventory Management, Freight Processing
Charlotte, North Carolina, United States · On-site
$13/hr–$13/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Communication, Organization, Multi-tasking, Cash Handling
Jacksonville, Florida, United States · On-site
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operati…
Skills: Electrical Troubleshooting, Mechanical Maintenance, Diesel Equipment Repair, Fusion Experience, Preventative Maintenance
Charlotte, North Carolina, United States · On-site
$18/hr–$22/hr
Job DetailsJob Location: 13g25 Charlotte, NC Office - Charlotte, NC 28209Position Type: Full TimeSalary Range: $18.00 - $22.00At William Douglas Management, we pride ourselves on creating a welcoming, professional, and o…
Skills: Front Desk Operations, Microsoft Office Suite, Customer Support, Phone Etiquette, Multitasking
Jacksonville, Florida, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead a team of risk officers to provide second-line risk coverage and independent oversight for Client Services across Consumer and Small Business products. Manage risk assessments, monitor control performance, and ensure regulatory alignment for high-volume servicing activities and AI-enabled capabilities.
Requires a minimum of seven years of relevant experience with deep knowledge of the consumer regulatory environment and operational risk frameworks. Candidates must have proven experience leading teams through significant organizational or technology change initiatives.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This role is a Global Compliance & Operational Risk (GCOR) Manager responsible for second line risk coverage of Client Services across Consumer and Small Business products, including contact center, digital, and social media servicing for deposit and lending activities.
The role leads a team of risk officers and sets the risk-based coverage strategy, providing independent oversight and effective challenge to the Front Line Unit (FLU), including review of the Single Process Inventory (SPI) and alignment of risks, controls, and metrics. This includes oversight of key FLU transformation initiatives, including deployment of AI-enabled capabilities (e.g., EricaAssist) and other artificial intelligence proof-of-concept implementations, ensuring appropriate risk identification, control design, and regulatory alignment.
Key responsibilities include oversight of risk assessments, monitoring, testing, and issue validation; ensuring effective control performance and remediation; and guiding the business on regulatory requirements. The role also aggregates and escalates key risks, delivering transparency and driving control improvements across high-volume, customer-facing servicing activities. Responsible for GCOR oversight of 29 processes within FLU (70% are Very High or High Risk).
Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr. For account issues, please visit: https://bit.ly/2GeTIeP.
Offices: 100 North Tryon Street, Charlotte, NC 28202, US · 16001 Dallas Pkwy, Addison, TX 75001, US · 3123 N Scottsdale Rd, Scottsdale, AZ 85251, US · 135 S La Salle St, Chicago, IL 60603, US · 500 W 7th St, Fort Worth, TX 76102, US
There are currently 3,739 open customer service & support positions in Charlotte, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Allied Universal, Lowe's Companies, Inc., Compass Group, AutoZone, among others. Browse the listings above to see every active employer.
Yes — 289 of the 3739 open customer service & support positions offer remote or hybrid work (111 remote, 178 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
