Charlotte, North Carolina, United States · On-site
Serve People. Build Trust. Drive the Customer Experience. At Capital Ford of Charlotte, we know our Service Advisors are more than schedulers or salespeople—they're trusted advocates for our customers and the heartbeat o…
Skills: Customer Service, Automotive Maintenance Knowledge, Relationship Building, Communication, Organization
Charlotte, North Carolina, United States · On-site
Job Description Join your locally owned Great Clips® salon team and enjoy the freedom to do what you love in a supportive, welcoming environment. Whether you’re an experienced stylist, a recent graduate, or someone looki…
Skills: Haircutting, Customer service, Communication, Teamwork, Technical coaching
Charlotte, North Carolina, United States · On-site
If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for a…
Skills: Retail Operations, Customer Engagement, Inventory Management, Sales Driving, Active Listening
Charlotte, North Carolina, United States · On-site
$15/hr–$18/hr
From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dre…
Skills: Sewing, Garment Alterations, Fitting, Steaming, Pressing
Charlotte, North Carolina, United States · On-site
If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for a…
Skills: Retail Operations, Customer Engagement, Inventory Management, Sales Driving, Active Listening
Charlotte, North Carolina, United States · On-site
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and …
Skills: Retail Management, Sales Strategy, KPI Analysis, Payroll Management, Inventory Control
Charlotte, North Carolina, United States · On-site
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focu…
Skills: Sales Techniques, Customer Service, Product Knowledge, Visual Merchandising, Clienteling
Charlotte, North Carolina, United States · On-site
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused s…
Skills: Sales Leadership, Customer Service, Retail Operations, Team Coaching, Inventory Management
Charlotte, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Charlotte, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Charlotte, North Carolina, United States · On-site
$30k–$40k/yr
Company Description Our Company Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizz…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Charlotte, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Charlotte, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Charlotte, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Charlotte, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Charlotte, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Charlotte, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Charlotte, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Charlotte, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Charlotte, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Charlotte, North Carolina, United States • On-site
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Act as a trusted advocate for customers by managing service appointments, documenting vehicle concerns, and educating clients on repair options. Coordinate with technicians and parts departments to ensure quality workmanship and timely delivery of vehicles.
Previous experience as an Automotive Service Advisor, preferably within a Ford dealership, is strongly desired. Candidates must possess a valid driver's license and strong communication skills to explain technical repairs and estimates.
Serve People. Build Trust. Drive the Customer Experience.
At Capital Ford of Charlotte, we know our Service Advisors are more than schedulers or salespeople—they're trusted advocates for our customers and the heartbeat of our service department. We're looking for a customer-focused Automotive Service Advisor who leads with integrity, communicates with confidence, and believes that exceptional service starts by putting people first. If you're passionate about creating an outstanding ownership experience while helping customers protect one of their biggest investments, we'd love to meet you. Ford dealership experience is a plus, but a commitment to delivering exceptional customer service is what matters most.
Welcome customers with professionalism, warmth, and a genuine desire to help
Conduct thorough vehicle walkarounds and accurately document customer concerns
Educate customers on maintenance recommendations, repair options, and pricing with honesty and transparency
Build lasting relationships through exceptional communication and follow-up
Coordinate repairs with technicians to ensure quality workmanship and timely delivery
Keep customers informed throughout the repair process with proactive updates
Manage appointments, repair orders, and workflow to maximize efficiency and customer satisfaction
Resolve customer concerns with empathy, professionalism, and a solutions-focused mindset
Work collaboratively with technicians, parts, and leadership to create an outstanding service experience
Previous experience as an Automotive Service Advisor or similar dealership role preferred
Ford dealership experience is strongly preferred
Strong knowledge of automotive maintenance, repairs, and service processes
Outstanding customer service and relationship-building skills
A servant-leadership mindset with a passion for helping people
Excellent communication, organization, and multitasking abilities
Ability to confidently explain repairs, recommendations, and estimates
Experience with dealership management software and estimating systems
Positive attitude, professional appearance, and team-first mentality
Valid driver's license with an acceptable driving record
Ability to successfully complete pre-employment background screenings
Competitive compensation with strong earning potential
Performance and customer satisfaction bonus opportunities
Comprehensive benefits including Medical, Dental, Vision, PTO, 401(k), and more
Ongoing training and professional development
A fast-paced, team-oriented environment with supportive leadership
Career growth opportunities within one of the Southeast's fastest-growing automotive groups
The opportunity to make a real impact on every customer's experience
At Capital Automotive Group, we believe the best customer experiences begin with great people. With 20 automotive and powersports franchises and more than 1,500 team members, we're proud to be one of the fastest-growing dealer groups in the Southeast. We're family-owned, people-first, and committed to creating an environment where our teammates can grow, succeed, and make a difference every day. We believe in servant leadership, collaboration, and doing the right thing—for our customers, our teammates, and our communities. If you're looking for a place where your voice matters, your contributions are recognized, and your career can thrive, you'll find it at Capital. We're proud to support our military community and encourage veterans and transitioning service members to apply.
Capital Automotive Group is an Equal Opportunity Employer committed to creating a diverse, inclusive, and respectful workplace. We welcome applicants from all backgrounds and provide equal employment opportunities for every qualified candidate.
We offer residents of North Carolina the most well-rounded automotive experience from shopping to financing and everything in between. With locations in Raleigh, Cary, Greensboro, Garner, Wilmington, Winterville, Rocky Mount, Hillsborough, Jacksonville, and Charlotte we make finding the new or used Chevrolet, Chrysler, Dodge, Ford, Hyundai, Jeep, Kia, Lincoln, Nissan, RAM, and Subaru model for you a convenient task.
Offices: 4900 Leigh Dr, Raleigh, North Carolina 27616, US
View all jobs at Capital Automotive GroupThere are currently 3,739 open customer service & support positions in Charlotte, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Allied Universal, Lowe's Companies, Inc., Compass Group, AutoZone, among others. Browse the listings above to see every active employer.
Yes — 288 of the 3739 open customer service & support positions offer remote or hybrid work (111 remote, 177 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
