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$19/hr–$30/hr
Full-time
high school, associate degree
Posted 11d ago
Apply by Sep 1
~40 hrs/week
Responsibilities
The Store Manager is responsible for overseeing all daily store operations, including sales performance, inventory management, and maintaining high standards of customer service. They lead, train, and mentor a dynamic team to drive business growth and ensure a positive, vibrant store environment.
Requirements
Candidates must have at least 3 years of retail management experience and strong leadership abilities. A high school diploma is required, while an associate degree or higher in a related field is preferred.
Full job description
Job Summary
As a Store Manager, it is their responsibility to not just manage a store, but to embrace the idea that life is for fun and create an exciting, vibrant experience for both their team and customers. This individual will take charge of every aspect of the store, leading their team with energy and enthusiasm from the front lines. They will ensure the smooth running of day-to-day operations, setting the standard for excellence in customer service, sales performance, and operational efficiency. Additionally, they will be responsible for managing labor, optimizing inventory, and promoting our membership program to foster customer loyalty. As well as inspiring their team, cultivating a positive store atmosphere, and driving business growth with a focus on delivering a world-class experience.
Essential Job Functions
Report directly to the Area/District Manager and lead a dynamic team, including the Assistant Store Manager, Shift Leads, and Sales Associates.
Required to consistently embody and promote the mission and core values of Miniso in every aspect of your role.
Ensure seamless store execution, which includes delivering outstanding customer service, upholding merchandising standards, adhering to operational procedures, and driving sales performance.
Promote and drive engagement with the store’s membership program, encouraging customer sign-ups and fostering loyalty to enhance customer retention and boost sales.
Oversee all aspects of store operations and overall performance to develop store employees.
Meet sales goals by training, motivating, mentoring, and providing feedback to the team.
Lead efforts to recruit, hire, train, and retain top talent, fostering internal growth by conducting performance evaluations and creating career development paths for both associates and managers.
Upholding store standards, with a focus on driving profitability through effective sales strategies and expense management.
Manage cash-handling tasks, ensure strict adherence to standard operating procedures, and create a clean, safe environment for both associates and customers.
Serve as the key liaison with the Area/District Manager and Human Resources regarding employee performance and relations, ensuring all associates are held accountable for their roles and responsibilities as outlined in their job descriptions.
Responsible for a range of essential tasks, including operating computers and printers, managing
schedules, and ensuring the store remains clean and organized.
Drive an inviting store environment, keeping the store in top condition and ensuring visual displays align with company guidelines.
Champion business growth through strategic planning that boosts store presence, increases store traffic, and maximizes sales performance.
Address and resolve issues raised by both staff and customers, ensuring quick, effective solutions to maintain a positive environment.
Additional Qualifications
Ability to work a flexible schedule, including nights, weekends, and holidays.
Proven successful experience in retail management.
Strong leadership, organizational, and customer management skills.
Excellent communication and interpersonal abilities.
Ability to relocate or manage additional stores based on business needs.
Ability to travel between locations is required.
Education & Experience
High school diploma or equivalent required; Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred.
3+ years of experience in retail management, with a strong track record of leading teams.
MINISO is a globally recognized retail brand, offering high-quality, affordable products with innovative designs. Since entering the U.S. market in 2017, we have continued to expand, fostering a dynamic, customer-focused culture. As we grow, we are looking for passionate individuals who thrive in a team-oriented environment, embrace creativity, and are committed to delivering an exceptional shopping experience. If you're ready to be part of a brand that values innovation and teamwork, join us on our journey!
Offices: 1050 Lakes Dr, 110, West Covina, California 91790, US
How many Customer Service & Support jobs are open in Canton, OH right now?
There are currently 345 open customer service & support positions in Canton, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Canton, OH?
Companies currently hiring include Domino's, CVS Health, Campbell Oil Company | BellStores, Inc., Dollar Tree Stores, Goodwill Industries of Greater Cleveland and East Central Ohio, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Canton, OH?
Yes — 14 of the 345 open customer service & support positions offer remote or hybrid work (8 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Canton, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.