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Assistant Manager
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Full-time
high school
Posted 10d ago
~40 hrs/week
Responsibilities
Provide individualized customer service and educational consulting to help patients navigate cannabis wellness products. Manage retail operations including POS transactions, inventory tracking via METRC/BioTrack, and maintaining store compliance.
Requirements
Requires a high school diploma and 1-2 years of retail or hospitality experience. Candidates must be at least 21 years old and able to pass a criminal background check for state badging.
Full job description
Job Summary
The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.
Essential Duties and Responsibilities
Possess a positive attitude while greeting customers and patients.
Be an advocate of cannabis customer care.
Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
Build rapport with regular patients/customers to promote repeat business.
Work well with others in a fast-paced, dynamic retail environment.
Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
Be open to continued, on-going cannabis education and training.
Provide support to managers and other Cannabis Advisors as needed.
Maintain a clean, organize, and sanitize workstation/store front.
Ensure accuracy of online orders before pick-up.
Understand and apply detailed compliance regulations as required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
Responsible for other duties as assigned
Minimum Qualifications
High School Diploma or equivalent.
1-2 years of retail or hospitality experience.
Must be 21 years of age and comply with all local, state, and company regulations.
Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
Desire to learn about cannabinoids, terpenes and product application/consumption methods.
Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
Preferred Qualifications
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
Verano Holdings Corp. (Cboe CA: VRNO) (OTCQX: VRNO), one of the U.S. cannabis industry’s leading companies based on historical revenue, geographic scope and brand performance, is a vertically integrated, multi-state operator embracing a mission of sayingYes to plant progress and the bold exploration of cannabis. Verano provides a superior cannabis shopping experience in medical and adult use markets under the Zen Leaf™ and MÜV™ dispensary banners, and produces a comprehensive suite of high-quality, regulated cannabis products sold under its diverse portfolio of trusted consumer brands including Savvy™, (the) Essence™, Swift Lifts™, HYPHEN™, Encore™, BITS™, Avexia™, MÜV™, CTPharma™, and Verano™. Verano’s active operations span 13U.S. states, comprised of 14 production facilities with over 1.1 million square feet of cultivation capacity. Learn more at Verano.com.
Offices: 415 N Dearborn St, 4th Floor, Chicago, Illinois 60654, US
Alternative MedicineVertical IntegrationCultivationManufacturingRetailHealthmedical cannabisand recreational cannabisHealth CareMedical
How many Customer Service & Support jobs are open in Canton, OH right now?
There are currently 345 open customer service & support positions in Canton, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Canton, OH?
Companies currently hiring include Domino's, CVS Health, Campbell Oil Company | BellStores, Inc., Dollar Tree Stores, Goodwill Industries of Greater Cleveland and East Central Ohio, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Canton, OH?
Yes — 14 of the 345 open customer service & support positions offer remote or hybrid work (8 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Canton, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.