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Customer Service & Support Jobs in Canton, MA (Now Hiring) — 74 open

Rentex Audio Visual & Computer Rentals logoRentex Audio Visual & Computer Rentals

Account Coordinator

Pompano Beach, Florida, United States · On-site

$20/hr–$24/hr

Entry level

Account Coordinator Position Description Classification: Non-Exempt Reports to: Director of Customer Service Revision date: March 6, 2025 Rentex Audio Visual & Computer Rentals is seeking a highly motivated Account Coord…

Skills: Customer Service, Administrative Support, Microsoft Word, Microsoft Excel, Communication Skills

Rockland Federal Credit Union logoRockland Federal Credit Union

Financial Assistance Administrator

Canton, Massachusetts, United States · Hybrid

$22/hr–$23/hr

Mid level

About the Opportunity There's never been a more exciting time to join Rockland Federal Credit Union. We're launching a new brand with a bold vision for the future—one built on innovation, technology, and a commitme…

Skills: Collections Operations, Loan Servicing, Financial Reporting, Credit Reporting Disputes, Repossessions Management

Johnson Controls logoJohnson Controls

Fire Service Manager

Canton, Massachusetts, United States · On-site

$88k–$130k/yr

Senior$1.6B raised

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with …

Skills: Leadership, P&L Management, Team Building, Customer Relationship Management, Personnel Training

BAYADA Home Health Care logoBAYADA Home Health Care

Home Care, Referral Management Associate

Canton, Massachusetts, United States · On-site

Mid level

BAYADA Home Health Care is currently seeking an Associate to join our Canton, MA Medicare certified Home Health Senior Living Office. If you are looking for an exciting career opportunity in a growing industry, a Client …

Skills: Referral Management, Customer Service, Scheduling, Fiscal Management, Electronic Medical Records

Computershare logoComputershare

Assistant Vice President/ Relationship Manager

Canton, Massachusetts, United States · Hybrid

$85k–$95k/yr

Mid level

Assistant Vice President/Relationship Manager In this position, you’ll be based in the Canton, MA office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out …

Skills: Relationship Management, Client Portfolio Management, Cross-selling, Up-selling, Issue Resolution

Touching Hearts at Home of Southwest Boston logoTouching Hearts at Home of Southwest Boston

After Hours Scheduling Coordinator

Canton, Massachusetts, United States · Hybrid

Mid level

Benefits: Paid time off Training & development Wellness resources We are looking for a dedicated and professional After-Hours Scheduling Coordinator & On-Call Home Health Aide to ensure seamless caregiver and client supp…

Skills: Scheduling, Customer Service, Clerical Skills, Patient Care, Phone Support

Senior Living Residences logoSenior Living Residences

Director of Dining Experience (Chef Manager) [management]

Canton, Massachusetts, United States · On-site

Senior

Director of Dining Experience (Chef Manager) Canton, Massachusetts ABOUT OUR COMMUNITY Cornerstone at Canton’s caring and compassionate Dining team members provide superior customer service and offer a gourmet dining exp…

Skills: Culinary Management, Staff Training, Supervision, Inventory Management, Budget Management

Albertsons Companies logoAlbertsons Companies

Assistant Drive Up & Go Supervisor

Canton, Massachusetts, United States · On-site

$20/hr–$25/hr

Mid level$5.3B raised

A Day in the Life: Are you a dynamic and detail-oriented individual with a passion for shopping? We're on the hunt for an Assistant eCommerce Manager to join our awesome team! You'll be the wizard behind our online groce…

Skills: Ecommerce Management, Team Leadership, Operational Coordination, Data Analysis, Customer Service

Ambient logoAmbient

Dispatcher (HVAC)

Canton, Massachusetts, United States · On-site

$25/hr–$30/hr

Mid level

About Us: MIH Systems Group is a growing company in the evolving field of building commissioning, and we strive to make buildings work better. Specializing in the optimization of complex building systems, our team's dive…

Skills: Scheduling, Customer Service, Dispatching Software, Time Management, Communication

Intact Insurance Specialty Solutions logoIntact Insurance Specialty Solutions

Claim Assistant (Hybrid)

Centennial, Colorado, United States · Hybrid

Entry level

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passiona…

Skills: Data Entry, Customer Service, Administrative Support, Microsoft Office, Claims Processing

Intact Insurance Specialty Solutions logoIntact Insurance Specialty Solutions

Transportation Senior Claim Representative - Accident and Health (Hybrid)

Centennial, Colorado, United States · Hybrid

$69k–$102k/yr

Mid level

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passiona…

Skills: Specialty Claims Handling, Liability Assessment, Coverage Determination, Damage Determination, Reserve Establishment

Intact Insurance Specialty Solutions logoIntact Insurance Specialty Solutions

Senior Claim Representative Sharing Economy - Accident and Health (Hybrid)

Centennial, Colorado, United States · Hybrid

$69k–$102k/yr

Mid level

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passiona…

Skills: Specialty Claims Handling, Coverage Determination, Liability Assessment, Damage Determination, Reserve Establishment

Tufts Health Plan logoTufts Health Plan

Member Service Advocate-27

Canton, Massachusetts, United States · Remote OK

Entry level

Who We Are Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of…

Skills: Customer Service, Empathy, Health Insurance Knowledge, Problem-Solving, Critical Thinking

Securitas Group logoSecuritas Group

Security Manager - Insurance Agency

Canton, Massachusetts, United States · On-site

Senior$4.8B raised

Security Manager Location: Canton, MA Salary: $70,000/year We Help Make Your World a Safer Place Securitas is a global leader in security solutions, operating in 47 countries with 355,000 employees worldwide and serving …

Skills: Security Operations, Staff Supervision, Client Relationship Management, Budget Management, Human Resources Administration

Albertsons Companies logoAlbertsons Companies

Assistant Drive Up & Go Supervisor

Canton, Massachusetts, United States · On-site

$20/hr–$25/hr

Mid level$5.3B raised

A Day in the Life: Are you a dynamic and detail-oriented individual with a passion for shopping? We're on the hunt for an Assistant eCommerce Manager to join our awesome team! You'll be the wizard behind our online groce…

Skills: Ecommerce Management, Team Leadership, Operational Coordination, Data Analysis, Customer Service

Albertsons Companies logoAlbertsons Companies

Grocery General Duty Clerk (Overnight)

Canton, Massachusetts, United States · On-site

$18/hr–$24/hr

Entry level$5.3B raised

A Day in the Life: As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store looking filled and fresh by stocking and organizing merchandise on the shelves. You work with various approv…

Skills: Stocking, Merchandising, Customer Service, Inventory Organization, Forklift Operation

Carrier logoCarrier

Account Management Processor

Canton, Massachusetts, United States · On-site

$65k–$130k/yr

Senior

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc…

Skills: Account Management, Billing Processing, Customer Service, Salesforce, SAP

Mapfre logoMapfre

General Adjuster, Property (New England Region)

Canton, Massachusetts, United States · On-site

$88k–$126k/yr

Senior$1.7B raised

Compensation and level will be commensurate with experience Mapfre is seeking an experienced Property Claims Adjuster to independently manage moderate to highly complex homeowners' property claims across multiple states.…

Skills: Property Claims Adjusting, Xactimate, XactAnalysis, Damage Estimation, Negotiation

Intact Insurance Specialty Solutions logoIntact Insurance Specialty Solutions

Claim Operations Supervisor (Hybrid)

Centennial, Colorado, United States · Hybrid

$69k–$101k/yr

Mid level

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passiona…

Skills: Team Leadership, Claim Operations, Workflow Management, Customer Service, Performance Evaluation

Rockland Federal Credit Union logoRockland Federal Credit Union

Team Leader-Loss Mitigation

Canton, Massachusetts, United States · Hybrid

$62k–$69k/yr

Senior

About the Opportunity There's never been a more exciting time to join Rockland Federal Credit Union. We're launching a new brand with a bold vision for the future—one built on innovation, technology, and a commitme…

Skills: Loss Mitigation, Team Leadership, Collections Management, Bankruptcy Law, Foreclosure Process

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Showing 1–20 of 74

Rentex Audio Visual & Computer Rentals logo

Account Coordinator

Rentex Audio Visual & Computer Rentals

Pompano Beach, Florida, United States • On-site

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Entry level

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  • $20/hr–$24/hr
  • Full-time
  • bachelor degree
  • Posted 10h ago
  • ~40 hrs/week

Responsibilities

The Account Coordinator provides administrative support to multiple account managers, focusing on order management and customer service. Key duties include managing purchase orders, coordinating equipment returns, and maintaining customer records.

Requirements

Candidates should possess strong communication skills and proficiency in Microsoft Word and Excel. A 4-year college degree is preferred, along with the ability to handle a high volume of emails and adapt to a fast-paced environment.

Full job description

Account Coordinator

Position Description

Classification: Non-Exempt
Reports to: Director of Customer Service

Revision date: March 6, 2025

Rentex Audio Visual & Computer Rentals is seeking a highly motivated Account Coordinator

who will be responsible for assisting multiple account managers of in Administrative functions. . The selected candidate will be required to perform daily, weekly, and monthly tasks given to them from the account managers. This position reports directly to the Director of Customer Service

Duties/Responsibilities:

  • Provide excellent customer service to external and internal clients
  • Maintain clear and concise communication with co-workers 
  • Escalate unresolved issues to the appropriate internal contacts
  • Effectively manage a high volume of emails with professionalism
  • Build and maintain rapport with Account Managers and different departments across the company
  • Consistently improve knowledge of Rentex rental inventory through self-study, monthly team presentations, and quarterly training sessions
  • Communicate with all Rentex offices regarding returns, time changes, customer gear.
  • Maintain a safe, organized, and clean work environment to ensure safety and compliance
  • Comply with company policies and procedures
  • Perform other related duties as assigned by the Director of Customer Service

Attributes and Abilities: 

  • General
    • Ability to reprioritize tasks and manage all customer expectations to meet deadlines
    • React to changing circumstances and handle customer objections in a professional manner
    • Have a highly motivated and energetic personality with the ability to adapt and learn quickly
    • Be able to work as part of a team, and have the desire to be part of a growing company
  • Strong written and verbal communication skills
  • Extensive knowledge of Microsoft Word & Microsoft Excel 
  • Basic understanding and skills with Rentex’s inventory platform to solve problems
  • Sales
    • Be personable with an ability to elicit trust and enthusiasm from existing clients.
    • Work with customers to resolve issues involving changes to orders, pricing, PO’s M&D and returns to ensure customer satisfaction while keeping the interests of Rentex in mind.
    • Be personable with an ability to elicit trust and enthusiasm from existing clients.
    • Work with customers to resolve issues involving, PO’s M&D and returns to ensure customer satisfaction while keeping the interests of Rentex in mind.

Job Functions: 

AREA 

% OF TIME 

PRIMARY RESPONSIBILITIES 

Order /Customer Management

50%

  • M&D Reports
  • Missing Rollover Orders
  • Contact Customers for PO’s
  • Customer Equipment Return
  • Communicate Customer Feedback
  • Date/time changes and confirmation (not confirming existing dates/times but getting info that is TBD)
  • Delivery/Return changes and confirmation (not confirming existing del/ret but getting info that is TBD)
  • Ship/Return method changes and confirmation (not confirming existing del/ret but getting info that is TBD)
  • Tax Type changes
  • Secure Purchase Orders and enter into system
  • Credit Card authorization
  • Credit Limit changes
  • Secure signatures for all orders
  • Coordinate large order calls

Administrative 

45%

  • Enter received POs into Rentex’s inventory platform
  • Properly communicate customer responses to appropriate Rentex departments
  • Notify appropriate Rentex departments of issues
  • COI maintenance
  • Customer contact maintenance
  • New customer entry
  • Aging statements sent to customers
  • Communicate with customers with overdue payments
  • Communicate with customers with overdue purchase orders
  • Submit credit requests

Rentex contribution

5%

  • Maintain a presence on LinkedIn to support Rentex information
  • Work with Account Managers to develop process and procedures
  • Assist phone reception when needed

Work Environment 

This job operates in a warehouse/office environment. 

Physical Demands 

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move objects up to 50 pounds. 

Position Type/Expected Hours of Work 

This is a full-­time position. Days and hours of work are subject to change and may rotate. Needs of the business may dictate long hours and weekend work during high demand periods. 

 

Preferred Education and Experience 

  • 4-year college degree 

Other Duties 

This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. May be asked to assist in the warehouse on prepping large orders.

Related keywords

Account CoordinationCustomer ServicePurchase OrdersInventory PlatformMicrosoft WordMicrosoft ExcelOrder ManagementAdministrative FunctionsCOI MaintenanceAging StatementsCredit Card AuthorizationLogisticsAudio Visual RentalsComputer RentalsLinkedIn

About Rentex Audio Visual & Computer Rentals

LinkedInVisit site

Rent from a Partner, Not a Competitor

Industry
Events Services
Company size
201-500 employees
Founded
1980
Headquarters
Canton, MA
LinkedIn followers
12,098

Rentex is one of the largest and most trusted wholesale providers of AV rental equipment in the nation. We are a longtime leader in the cross rental market supplying AV equipment to the nation’s largest AV rental, staging, production, and other live event companies. As a strategic partner, we are here to augment our clients’ inventories, not compete with them. We do not do shows - we focus all our effort on providing our customers with high-quality AV equipment and excellent customer service. Our quality control process is best-in-class in the AV rental industry and all of our gear is: • Meticulously maintained before and after all rentals • Is always returned to one of our warehouses to diagnose and prepare for the next rental Each Rentex warehouse contains a large inventory of high-quality, name-brand, and reliable AV rental equipment. With a fluid inventory, chances are we can get what you need, where you need it. Our product line includes: • Projectors & projector lenses • Screens and General AV equipment • Signal processing and distribution including fiber • Monitors of all sizes • Video Cameras – including HD studio configuration, camcorders and more • Audio – wireless mics, speakers, consoles and more • LED tiles (Absen M2.9 & ROE BP2 Indoor LED), controllers and hardware • Audio & Video • LED Lighting & Power Distribution • Computers – Macs & PCs RENTEX - Rent from a Partner, Not a Competitor

Offices: Headquarters:, 110 Shawmut Road Unit 8, Canton, MA 02021, US · 9701 Philadelphia Court, Suite Q, Lanham, MD 20706, US · 3585 East Patrick Lane, Suite 1200, Las Vegas, NV 89120, US · 3161 State Road, Unit F, Bensalem, PA 19020, US · 9664 Oak Crossing, Suite 800, Orlando, FL 32837, US

Computer RentalsLaptop RentalsProjector RentalsDisplay RentalsAudio Visual RentalsProfessional Audio RentalsProfessional Video Equipment RentalsHigh-EndName-Brand EquipmentDaily
View all jobs at Rentex Audio Visual & Computer Rentals

Frequently asked questions

How many Customer Service & Support jobs are open in Canton, MA right now?

There are currently 74 open customer service & support positions in Canton, MA listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Canton, MA?

Companies currently hiring include The TJX Companies, Inc., Intact Insurance Specialty Solutions, Rockland Federal Credit Union, Tufts Health Plan, Albertsons Companies, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Canton, MA?

Yes — 19 of the 74 open customer service & support positions offer remote or hybrid work (4 remote, 15 hybrid).

How do I apply for Customer Service & Support jobs in Canton, MA?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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