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Jobs at Touching Hearts at Home of Southwest Boston (Now Hiring) — 9 open

Touching Hearts at Home of Southwest Boston logoTouching Hearts at Home of Southwest Boston

After Hours Scheduling Coordinator

Canton, Massachusetts, United States · Hybrid

Mid level

Benefits: Paid time off Training & development Wellness resources We are looking for a dedicated and professional After-Hours Scheduling Coordinator & On-Call Home Health Aide to ensure seamless caregiver and client supp…

Skills: Scheduling, Customer Service, Clerical Skills, Patient Care, Phone Support

Touching Hearts at Home of Southwest Boston logoTouching Hearts at Home of Southwest Boston

Caregiver HHA CNA 21/hr starting pay

Weymouth, Massachusetts, United States · On-site

Mid level

Benefits: Mileage Reimbursement Paid time off Parental leave Training & development Wellness resources We are not your average agency. Touching Hearts at Home is looking for qualified and committed individuals who are pa…

Skills: Senior Care, Home Health Aide, Patient Transport, Communication, English Proficiency

Touching Hearts at Home of Southwest Boston logoTouching Hearts at Home of Southwest Boston

Caregiver Home Health Aide CNA ALL shifts

Quincy, Massachusetts, United States · On-site

Mid level

Benefits: Paid time off Parental leave Training & development Wellness resources Flexible schedule We are not your average agency. Touching Hearts at Home hires qualified and committed individuals who are passionate abou…

Skills: Senior Care, Patient Transportation, English Communication, Home Health Care, Patient Lifting

Touching Hearts at Home of Southwest Boston logoTouching Hearts at Home of Southwest Boston

Caregivers HHA's Experience Required 21/hr

Braintree, Massachusetts, United States · On-site

Mid level

Benefits: Paid time off Parental leave Training & development Wellness resources Flexible schedule Touching Hearts at Home is not your average home care agency. We are committed to finding the most dedicated individuals …

Skills: Senior Care, Home Health Aide, Patient Communication, Driving, Patient Transport

Touching Hearts at Home of Southwest Boston logoTouching Hearts at Home of Southwest Boston

Caregivers HHA's Experience Required 21/hr

Canton, Massachusetts, United States · On-site

Mid level

Benefits: Paid time off Parental leave Training & development Wellness resources Flexible schedule Touching Hearts at Home is not your average home care agency. We are committed to finding the most dedicated individuals …

Skills: Senior Care, Home Health Care, Patient Transport, Communication, Time Management

Touching Hearts at Home of Southwest Boston logoTouching Hearts at Home of Southwest Boston

Experienced Caregiver / Home Health Aide 21/hr

Canton, Massachusetts, United States · On-site

Mid level

Benefits: Paid time off Parental leave Training & development Wellness resources We are not your average agency. Touching Hearts at Home is looking for qualified and committed individuals who are passionate about working…

Skills: Senior Care, Home Health Care, Patient Transport, Communication, English Proficiency

Touching Hearts at Home of Southwest Boston logoTouching Hearts at Home of Southwest Boston

Experienced Caregiver / Home Health Aide 21/hr

Newton, Massachusetts, United States · On-site

Mid level

Benefits: Paid time off Parental leave Training & development Wellness resources We are not your average agency. Touching Hearts at Home is looking for qualified and committed individuals who are passionate about working…

Skills: Senior Care, Home Health Care, Patient Transport, Communication, English Proficiency

Touching Hearts at Home of Southwest Boston logoTouching Hearts at Home of Southwest Boston

Weekend HHA / CNA / PCA

Braintree, Massachusetts, United States · On-site

Entry level

Benefits: Opportunity for advancement Paid time off Training & development Wellness resources Flexible schedule Are you looking for a rewarding and fulfilling job that brings joy to both you and the seniors you support? …

Skills: Activities of Daily Living (ADLs), Incontinence Care, Dementia Care, Alzheimer's Care, Companionship

Touching Hearts at Home of Southwest Boston logoTouching Hearts at Home of Southwest Boston

Weekend HHA / CNA / PCA

Braintree, Massachusetts, United States · On-site

Entry level

Benefits: Opportunity for advancement Paid time off Training & development Wellness resources Flexible schedule Are you looking for a rewarding and fulfilling job that brings joy to both you and the seniors you support? …

Skills: Activities of Daily Living (ADLs), Incontinence Care, Alzheimer's Care, Dementia Care, Companionship

Touching Hearts at Home of Southwest Boston logo

After Hours Scheduling Coordinator

Touching Hearts at Home of Southwest Boston

Canton, Massachusetts, United States • Hybrid

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Mid level

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  • Part-time
  • professional certificate
  • Paid time off, Training & development, Wellness resources, Paid sick leave, Free telehealth benefit, Same day pay via Tapcheck
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

Manage after-hours scheduling, phone calls, and client inquiries to ensure seamless caregiver support. Act as an on-site backup caregiver to cover shifts during staff call-outs.

Requirements

Requires at least one year of administrative experience and professional experience as an HHA, CNA, or PCA. Must possess a valid driver's license, a registered vehicle, and reliable internet access.

Full job description

Benefits:
  • Paid time off
  • Training & development
  • Wellness resources
We are looking for a dedicated and professional After-Hours Scheduling Coordinator & On-Call Home Health Aide to ensure seamless caregiver and client support outside of standard business hours and throughout the weekend. This role requires a customer service-oriented individual with clerical skills AND prior experience as a Home Health Aide (HHA) or Certified Nursing Assistant (CNA). Ideal candidates have experience providing phone support, managing off-hours scheduling needs and addressing client inquiries in a senior care environment. Additionally, they must be prepared to step in as an on-site caregiver in the event of staff call-outs, ensuring that our clients and their families receive the professional and compassionate care they deserve. We are currently looking for at least 2 After Hours Scheduling Coordinators to cover Monday, Tuesday, Wednesday, Thursday, Friday, and Saturday.

Main Duties:
  • Answer all phone calls outside of regular office hours (weekdays: 4:30pm-8:00am; weekends or holidays: 8:00 am-8:00 am).
  • Politely and efficiently resolve any client service issues, scheduling issues or adjustments.
  • Serve as “jump and run” caregiver in times where you are unable to fill shifts. This is an essential requirement of the position.
  • Monitor our on-call email for any missed clock-ins / outs and voicemails.
  • Track all incoming calls, missed check-ins, and voicemails in the on-call log; responding to each as needed.
Other Requirements:
  • Experience and proven comfort level in delivering Home Health Aide-level care are essential for this role
  • Must have reliable phone service and internet access throughout their shift.
  • Must be available and able to answer and respond to incoming phone calls throughout their shift.
  • When not actively taking calls or completing follow through, After Hours Scheduling Coordinator is free to utilize their time as they see fit, as long as they are able to meet the above requirements.
Pay:
  • Monday - Friday: $60 per night; Saturday and Sunday: $120 per day
  • PLUS $21.00 an hour if you must cover a shift
After Hours Scheduling Coordinator Qualifications:
  • Valid driver's license AND registered vehicle.
  • 1 year of experience in an administrative role within office or customer service setting; preferably within a healthcare setting.
  • Personal or professional experience working as Personal Care Aide (PCA) or Home Health Aide (HHA), Certified Nursing Assistant (CNA).
  • Proficient in scheduling software.
  • Passion for helping seniors remain safe and independent wherever they call home.
Why Touching Hearts at Home?
  • We offer Paid Time Off (PTO) and Paid Sick Leave
  • FREE Telehealth benefit
  • Same day pay via Tapcheck.
  • Award winning agency: Recognized by Home Care Pulse as both a Provider of Choice AND Employer of Choice for 2025 and 2026. We have also been recognized by Boston Magazine as a Top Senior Care Provider for 2025 and 2026.
  • We believe in recognizing the excellent work of our caregivers in a variety of ways, including spot awards and incentive programs to earn bonuses for caregiver referrals or client referrals!
  • We strongly value developing mutually rewarding relationships between our caregivers and our clients. We promote continuity of care and strive to create on-going, consistent schedules for our clients and caregivers.
  • We are family owned and locally operated.

Flexible work from home options available.

Related keywords

Home Health AideCertified Nursing AssistantPersonal Care AideSenior CareHealthcare AdministrationOn-Call SchedulingPatient SupportHHACNAPCATelehealthCaregiver Management

About Touching Hearts at Home of Southwest Boston

LinkedInVisit site

Touching Hearts is a family owned home care agency serving seniors and disabled adults in Southwest Boston.

Industry
Hospitals and Health Care
Company size
11-50 employees
Founded
2021
Headquarters
Canton, Massachusetts
LinkedIn followers
191

Touching Hearts provides home care services such as personal care for hygiene, social companionship, housekeeping, meal preparation, transportation, shopping and laundry. Our mission is to help older adults remain happy and safe at home for as long as possible. We carefully select caregivers who are mature, reliable, and committed to our mission. We match clients and caregivers, based on their unique qualities, for a mutually rewarding relationship. We are privileged to serve Southwest Boston!

Offices: 345 Neponset St, Suite 3, Canton, Massachusetts 02021, US

Home CareCompanionshipand Senior Care
View all jobs at Touching Hearts at Home of Southwest Boston

About Touching Hearts at Home of Southwest Boston

LinkedInVisit site

Touching Hearts is a family owned home care agency serving seniors and disabled adults in Southwest Boston.

Industry
Hospitals and Health Care
Company size
11-50 employees
Founded
2021
Headquarters
Canton, Massachusetts
LinkedIn followers
191

Touching Hearts provides home care services such as personal care for hygiene, social companionship, housekeeping, meal preparation, transportation, shopping and laundry. Our mission is to help older adults remain happy and safe at home for as long as possible. We carefully select caregivers who are mature, reliable, and committed to our mission. We match clients and caregivers, based on their unique qualities, for a mutually rewarding relationship. We are privileged to serve Southwest Boston!

Offices: 345 Neponset St, Suite 3, Canton, Massachusetts 02021, US

Home CareCompanionshipand Senior Care
View all jobs at Touching Hearts at Home of Southwest Boston

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