Boston, Massachusetts, United States · On-site
$15/hr–$22/hr
Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Asset protection, Loss prevention, Customer service, Situational awareness, Conflict resolution
Boston, Massachusetts, United States · On-site
$17/hr–$28/hr
Be Part of an Amazing Story. Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores a…
Skills: Theft prevention, Asset protection, Leadership, Coaching, Surveillance
Boston, Massachusetts, United States · On-site
$15/hr–$22/hr
Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Asset protection, Loss prevention, Customer service, Situational awareness, Conflict resolution
OktaBoston, Massachusetts, United States · On-site
$151k–$208k/yr
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. Thi…
Skills: Customer success, Account management, Consulting, Relationship management, Executive stakeholder development
Boston, Massachusetts, United States · On-site
$67k–$85k/yr
Rimkus is a global engineering and technical consulting firm serving corporations, insurers, law firms, and government agencies. Across life sciences, forensic, construction, built environment, and product development wo…
Skills: Document management, Deposition summarization, Discovery review, Legal research, Case management
Boston, Massachusetts, United States · On-site
$17/hr
The Student Affairs Advisor will provide customer service to all students on the campus. S/he will be reporting to VP of Student Affairs and Career Development and will help to organize the campus events and academic pro…
Skills: Customer Service, Academic Advising, Record Keeping, Immigration Compliance, F-1 Status Guidance
Boston, Massachusetts, United States · Hybrid
$85k–$105k/yr
Rimkus is a global engineering and technical consulting firm serving corporations, insurers, law firms, and government agencies. Across life sciences, forensic, construction, built environment, and product development wo…
Skills: Document Management, Legal Research, Deposition Summarization, Discovery Review, Case Management
Boston, Massachusetts, United States · On-site
Security Officer We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 empl…
Skills: Access control, Customer service, Patrolling, Incident response, Reporting
Boston, Massachusetts, United States · On-site
$17/hr
This position may be Part-time or Full-time, depending on coverage needs. The role provides coverage for employees who are on vacation, leave of absence, or other scheduled absences. General Purpose: The Front Desk/Stude…
Skills: Customer Service, Data Entry, Administrative Support, Microsoft Word, Microsoft Excel
Boston, Massachusetts, United States · On-site
$17/hr
General Purpose: The purpose of the Administrative Assistant is to perform administrative and reception duties for the campus. Essential Job Duties & Responsibilities: Greet all visitors and students; direct traffic. Dat…
Skills: Data Entry, Reception, Customer Service, Administrative Support, Record Keeping
Boston, Massachusetts, United States · On-site
$20/hr
Job Title: Instructor - Customer Service Program Supervisor’s Title: Academic Dean / Program Manager Department: Academics General Summary & Essential Job Duties / Responsibilities The Customer Service Specialist p…
Skills: Curriculum Planning, Lecture Delivery, Project-based Learning, Student Evaluation, Academic Advising
Boston, Massachusetts, United States · Hybrid
$20/hr
Job Title: Business Career Program Adjunct Instructor. Business Fundamentals Concentration Supervisor’s Title: Academic Dean/Program Manager Department: Academics General Summary The BCP Adjunct Instructor (Busines…
Skills: Instruction, Lesson Planning, Project-Based Learning, Academic Advising, Student Assessment
Boston, Massachusetts, United States · Hybrid
$130k–$150k/yr
Description Title: Director, Customer Experience Job Type: Full-time Location: Hybrid — 4 days per week in Brighton, MA office; 1 day remote FLSA Status: Exempt About Us BrightonOne is a nonprofit social enterprise deliv…
Skills: Customer Experience Strategy, Managed Care Operations, Grievances And Appeals, Team Leadership, Budgeting
Boston, Massachusetts, United States · On-site
$70k–$80k/yr
About Blank Street At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated prod…
Skills: Hospitality management, Inventory management, Supply chain ordering, Team leadership, Staff scheduling
Boston, Massachusetts, United States · Hybrid
$51k–$64k/yr
At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about k…
Skills: IT support, Tier 1 support, Tier 2 support, Troubleshooting, Endpoint management
Boston, Massachusetts, United States · On-site
Overview Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborho…
Skills: Retail Management, Customer Service, Leadership, Operational Procedures, Sales
Boston, Massachusetts, United States · On-site
Overview Delaware North's Patina Group is hiring part-time Bartenders to join our team at Banners Kitchen and Tap in Boston, Massachusetts. As a Bartender, you will be responsible for serving alcoholic and non-alcoholic …
Skills: Bartending, Drink mixing, Customer service, Cash handling, Credit card processing
Boston, Massachusetts, United States · On-site
Overview Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all! Responsibilities/Qualifications A…
Skills: Customer service, Cashiering, Stocking, Animal care, Inventory management
Boston, Massachusetts, United States · On-site
Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Ch…
Skills: Retail Management, Sales Leadership, Team Coaching, Customer Experience, Store Operations
Boston, Massachusetts, United States · On-site
Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Ch…
Skills: Customer Service, Sales, Product Knowledge, Visual Merchandising, Cash Handling
Boston, Massachusetts, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Asset Protection Officer maintains a visible presence at store entrances and high-traffic areas to deter theft and ensure a safe shopping environment. They also partner with store teams to respond to incidents, conduct audits, and provide professional customer service.
Candidates must have flexible availability including weekends and holidays and the ability to communicate effectively in English. Strong situational awareness and the ability to remain calm during incidents are essential for this role.
Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As an Asset Protection Officer, you are a visible and welcoming presence who helps create a safe, secure, and service-focused shopping environment. Stationed at key entrances and high-shortage areas, you help deter theft, identify potential risk, support customer and colleague safety, and partner with store teams to deliver a positive experience for everyone who enters the store.
Why This Role Matters
This entry-level role is more than traditional security — it is presence with purpose. Whether greeting customers, helping deter theft, supporting team safety, or responding calmly during incidents, Asset Protection Officers help customers and colleagues feel comfortable, confident, and cared for while protecting the business.
How Our Asset Protection Colleagues Spend Their Day…
What To Expect
How You’ll Make an Impact
Skills That Matter
Must Have
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, colleagues, and supervisors.
Ability to read and understand employment policies, safety rules, and procedures in English.
Strong situational awareness and the ability to remain calm, professional, and service-focused during incidents.
Ability to handle proprietary, sensitive, and confidential information with discretion and integrity.
For jobs in New York, a current New York State Security Guard License is required.
Comfort using technology and two-way communication devices.
Nice to Have
Experience in retail, customer service, security, safety, or asset protection.
Strong interpersonal skills with the ability to work effectively with colleagues across levels and departments.
Prior experience supporting audits, incident documentation, or shortage reduction efforts.
Physical Activities You Will Perform
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
STORES00
Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands. Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship
Offices: 151 W 34th St, New York, NY 10001, US
There are currently 3,818 open customer service & support positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mass General Brigham, CVS Health, Allied Universal, Anna Jaques Hospital, BOSTON MEDICAL CENTER, BOSTON, among others. Browse the listings above to see every active employer.
Yes — 757 of the 3818 open customer service & support positions offer remote or hybrid work (242 remote, 515 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
