At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communitie…
Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management lifecycle across inventor…
Skills: Customer Success Strategy, SaaS Leadership, Retention Management, Revenue Growth, Team Development
Part-Time Beauty Therapist (Esthetician) - Boston, MA
Boston, Massachusetts, United States · On-site
$23/hr–$25/hr
Entry level
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its …
Account Executive, Entry- Boston Are you looking to be a member of an industry-leading team? Do you want to deliver innovative and effective solutions to clients? If you said yes, then apply to join our Account Executive…
Boston, Massachusetts, United States · Remote Solely
Entry level
When it comes to creating educational travel adventures that enrich the lives and fulfill the dreams of more than 100,000 people every year, there's no organization better than Road Scholar. What's our secret? Dedicated …
Skills: Customer Service, Air Travel Booking, Sales, Negotiation, Closing Skills
HELP DESK TECHNICIAN COMPENSATION RANGE: $25 to $35 per hour based on experience FLSA: Exempt LOCATION: Boston, MA (NACA Headquarters) CONTACT: [email protected] BENEFITS: Comprehensive package: single/family health, vision,…
Skills: Technical support, Help desk, Troubleshooting, Customer service, Communication
Overview: Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with the subject-matter experts they need to make informed business and investment decisions. By understanding…
Skills: Research, Recruiting, Client service, Communication, Time management
At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you’ll deepen relationships with your c…
This position is eligible for health benefits, such as prescription savings and virtual physician visits, retirement and saving benefits. Additional benefits include a generous time away from work package, including vaca…
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at…
Skills: Retail management, Sales performance, Team leadership, Customer service, POS system management
Williams-Sonoma, Inc.
Holiday Seasonal Associate, Boston - West Elm
Boston, Massachusetts, United States · On-site
Entry level$4M raised
Holiday Seasonal Associate About the Role Join Williams-Sonoma this holiday season and help create an inspiring shopping experience for customers preparing to celebrate life's special moments at home. As a Holiday Season…
Skills: Customer service, Point-of-sale (POS) operation, Merchandising, Inventory management, Communication
Salary: $109,000/Yr-$110,000/Yr What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick the…
Job Description The Banquet House Attendant supports the Catering operations team in running successful catering events within Fenway Park, home of the Boston Red Sox. The House Attendant supports and carries out event s…
Skills: Customer Service, Catering, Event Set Up, Food Handling, Alcohol Service
We have an opening for part time WAITER/WAITRESS positions. Location: Harvard Business School - 117 Western Avenue, Boston, MA 02163. Note: online applications accepted only. Schedule: Part time; Sunday through Thursday,…
Salary: $65,000-$70,000 Other Forms of Compensation: Commission base Pay Grade: 11 Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning an…
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development o…
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Omni Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the pe…
Skills: Customer service, Fine dining service, Reservation management, Table assignment, Communication skills
About Asbury Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership …
Skills: Automotive sales, Customer service, Relationship building, Communication, Internet lead management
DO & CO AG
Flight Coordinator
Boston, Massachusetts, United States · On-site
Mid level
We have an incredible opportunity for a dynamic, energetic, and eager CSR/Flight Coordinator in Boston! About DO & CO We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our t…
The role involves providing comprehensive administrative support to consulting professionals, including complex calendar management, travel arrangements, and expense processing. Additionally, the assistant will handle confidential information, coordinate internal and external events, and provide back-up support for office management tasks.
Requirements
Candidates must have a minimum of three years of administrative experience, preferably in a professional services firm, and possess advanced proficiency in Microsoft Office applications. Strong organizational skills, the ability to handle sensitive information with discretion, and a commitment to collaboration and inclusion are essential.
Full job description
At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.
Location: Boston, MA (hybrid)
What you’ll do
Are you a customer service minded individual who feels a sense of accomplishment when you can solve a problem which has a successful result? In this integral role on AlixPartners’ Corporate Services team, you will directly support multiple consulting professionals. Responsibilities include coordinating deadlines, analyzing, and handling sensitive information, and playing a critical role in handling confidential information requests. Support will include making meeting arrangements, managing business and personal calendars, domestic and international travel booking, expenses, time entries, and case documents. Light travel is anticipated.
The Administrative Senior Professional role is a full-time position located in Boston, MA, and reports to the Office Management Director. Paid relocation is not available for this position.
Manage complex calendaring, prepare business travel itineraries, and process expense and time reports.
Provide back-up support for the office manager and other administrative and office services team members.
Create and edit correspondence, invoices, engagement letters, and presentation materials.
Handle sensitive and urgent information from clients, exercise judgment in responding to unique and urgent situations, as well as in managing and reporting outstanding requests.
Strategically and effectively coordinate with both internal and external constituents.
Balance multiple priorities by considering risk, importance, urgency, political impacts, and other linkage. Assimilate unfamiliar issues rapidly, anticipate and resolve potential problems.
Assist in managing and responding to emails and requests in a timely fashion.
Planning and management of technical and logistical support services to ensure seamless execution of internal and external events. Some travel is expected for event implementation.
Perform back-up support for other admin professionals and front desk reception, act as liaison with the building team as needed for visitors, vendors or facilities needs.
Assist with office service tasks such as restocking supplies in kitchens, setting up and cleaning conference rooms, and other related duties as needed.
Assist as needed with event planning for small and large groups.
Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.
What you’ll bring
High School diploma or equivalent required, college degree(s) preferred.
Minimum of three (3) years of administrative assistance experience; professional services firm highly preferred.
Proven ability to own and drive outcomes within a defined workstream, including setting priorities, managing execution, and delivering results.
Ability to apply judgment and provide practical guidance to stakeholders.
Ability to influence across teams, functions, and seniority levels, including partnering effectively with senior leaders.
Excellent organizational skills with experience operating in time-sensitive, ambiguous environments, balancing competing priorities with sound judgment and discretion.
Comfortable leveraging firm-approved AI tools and technology to support day-to-day work efficiencies, streamline tasks, and enhance productivity.
Ability to translate analysis into clear insights and recommendations that inform decision-making.
Experience identifying and driving process, tool, or system improvements to enhance efficiency, quality, or scalability.
Demonstrated commitment to collaboration, inclusion, and professionalism, fostering productive working relationships
Ability to maintain composure and an executive presence under pressure in a fast-paced, constantly changing environment.
Ability to be discreet and handle confidential, sensitive information.
Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint.
Excellent written and verbal communication skills in English, with the ability to deliver clear, concise, and executive-ready messaging.
Demonstrated commitment to collaboration, inclusion, and professionalism, fostering productive working relationships.
Core working hours are generally 8:30 AM – 5:30 PM, Monday - Friday; flexibility to work overtime as needed and willingness to work outside of normal U.S. business hours, and as unique projects/needs arise.
Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.
Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners’ Code of Conduct and foster an inclusive environment with people at all levels of an organization.
Ability to lift a minimum of 15 pounds.
Ability to travel 10%.
MUST BE CURRENTLY AUTHORIZED TO WORK IN THE UNITED STATES. NO VISA OR IMMIGRATION SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. (e.g., H-1B, STEM OPT, TN, etc.)
The firm offers a comprehensive benefits program including health, vision, dental, disability, 401K, tuition reimbursement, identity theft protection, and mental wellness support. Employees will also receive a generous paid leave policy including vacation/personal time starting at 7.34 hours per pay period, sick time up to 80 hours annually, parental leave, and twelve holidays.
AlixPartners has embraced a hybrid work model to provide flexibility and support our employees’ work-life integration. Our hybrid model combines a mix of in-person at an AlixPartners office.
The hourly range for this role takes into account a number of factors and is between $35/hr. - $45/hr. with eligibility for an annual discretionary bonus.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Gold-level award-winning Veteran Friendly Employer.
For more than forty years, AlixPartners has helped businesses around the world respond quickly and decisively to their most critical challenges – circumstances as diverse as urgent performance improvement, accelerated transformation, complex restructuring and risk mitigation.
These are the moments when everything is on the line – a sudden shift in the market, an unexpected performance decline, a time-sensitive deal, a fork-in-the-road decision. But it’s not what we do that makes a difference, it’s how we do it.
Tackling situations when time is of the essence is part of our DNA – so we adopt an action-oriented approach at all times. We work in small, highly qualified teams with specific industry and functional expertise, and we operate at pace, moving quickly from analysis to implementation. We stand shoulder to shoulder with our clients until the job is done, and only measure our success in terms of the results we deliver.
Our approach enables us to help our clients confront and overcome truly future-defining challenges. We partner with you to make the right decisions and take the right actions. And we are right by your side. When it really matters.
Recent Awards & Recognition:
- Best Firm to Work For – Consulting Magazine, 2023
- Best Places to Work For LGBTQ+ Equality – Human Rights Campaign, 2022
- Best Management Consulting Firms – Forbes, 2021
- Ranked in the Top 10 in UHLALA Group’s Pride Index
Offices: 909 Third Avenue, New York, NY 10022, US · 2000 Town Center, Suite 2400, Southfield, MI 48075, US · 6 New Street Square, London, England EC4A 3BF, GB · Corso Vittorio Emanuele II, 9, Milan, 20122, IT · Sendlinger Strasse 12, Munich, BY 80331, DE
Performance ImprovementInvestigationsDisputes & RiskTurnaround & RestructuringTechnology & DigitalTransformative LeadershipEconomics ConsultingRevenue and GrowthSupply Chainand Mergers and Acquisitions
How many Customer Service & Support jobs are open in Boston, MA right now?
There are currently 3,818 open customer service & support positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Boston, MA?
Companies currently hiring include Mass General Brigham, CVS Health, Allied Universal, Anna Jaques Hospital, BOSTON MEDICAL CENTER, BOSTON, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Boston, MA?
Yes — 758 of the 3818 open customer service & support positions offer remote or hybrid work (242 remote, 516 hybrid).
How do I apply for Customer Service & Support jobs in Boston, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.