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JOE & THE JUICE
Barista / Team Member Wildwood Shopping Center
Bethesda, Maryland, United States · On-site
Entry level
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Janie & Jack Children & Infant Apparel
Sales Associate
Bethesda, Maryland, United States · On-site
$18/hr–$20/hr
Entry level
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Bethesda, Maryland, United States · On-site
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Bethesda, Maryland, United States · On-site
$68k–$83k/yr
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Full-time
Tuition Reimbursement, Health Insurance, Dental Insurance, Vision Insurance, Corporate Discounts
Posted 11d ago
~40 hrs/week
Responsibilities
Provide clinical patient support within a urology network to improve patient outcomes. Collaborate with a team of healthcare professionals to deliver advanced urologic treatments and therapies.
Requirements
The posting does not list specific technical requirements or certifications. It emphasizes a commitment to compassion, teamwork, and integrity in a clinical setting.
Full job description
Why Join Us?
At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.
We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!
Job Description:
The Clinical Patient Support Representative plays a vital role by combining the responsibilities of a Medical Assistant and Front Desk Receptionist. You will work collaboratively with clinical staff and administrative personnel to ensure the efficient and seamless operation of our clinical offices.
Responsibilities:
Medical Assistant | Clinical Support
Assist healthcare providers with patient examinations and procedures.
Prepares examination rooms, ensuring they are clean and well-organized.
Record patient medical history and vital signs accurately.
Administer medications and injections as directed by healthcare providers.
Perform basic laboratory tests and collect specimens for analysis.
Maintain infection control standards and ensure proper sterilization of equipment.
Front Desk Reception | Administrative
Greet patients and visitors in a warm and friendly manner, providing a positive and professional first impression of the clinic.
Schedule appointments and assist with the scheduling of any additional testing directed by the physician.
Answer incoming calls, address inquiries, and direct calls appropriately.
Verify insurance coverage and assist patients with billing questions.
Collect payments at time of check-in.
Review patient demographics, ensuring all data has been recorded, verifying accuracy, and entering the information into Practice Management and EHR.
Obtain and scan patients' driver's licenses and insurance card(s) into Ntierprise.
Ensure all required referrals have been obtained, scanned into the EMR, and linked appropriately.
Assist patients with registering in Phreesia.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications:
Minimum High School Diploma or GED required.
Minimum of five (5) years front office and clinical experience, preferably in Urology.
Proficient knowledge of Medical Terminology; ICD-10 and CPT-4 Codes.
Key Competencies:
Current knowledge of acceptable and appropriate clinical practice, quality assurance, and patient management and care.
Demonstrated ability to work independently and as an effective healthcare team member.
Proven organizational skills and ability to prioritize effectively.
Excellent customer service skills.
Strong written and verbal communication skills.
Proficient computer software and database skills.
Strong attention to detail.
Ability to multi-task, effectively problem-solve and work in a fast-paced environment.
Attention to detail, willingness to learn, and bring forth ideas to enhance positive patient care.
Proficient knowledge of medical terminology.
Comfortable asking probing questions to patients.
Must demonstrate a caring, compassionate, and patient attitude.
Maintain & adhere to HIPAA compliance/ regulations.
Ability to type a minimum of 40 words per minute.
Travel:
Must have the ability & willingness to travel to other sites as necessary within a geographic region.
Physical Requirements for the Job:
Regularly required to sit and stand for extended periods.
Involves standing, sitting, walking, bending, stooping, and twisting.
Requires full range of body motion, including manual and finger dexterity and eye-hand coordination.
May be required to help to transfer the patient.
Occasionally lifts and carries items weighing up to 40 lbs.
Pay Range: $22.00 - $26.00 per hour.
Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.
This position has no close date. Applications will be accepted until an offer has been extended and accepted.
Equal Opportunity Employer: Our Practice is an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.
The successful candidate(s) for any UUG position will be subject to a pre-employment background check.
How many Customer Service & Support jobs are open in Bethesda, MD right now?
There are currently 432 open customer service & support positions in Bethesda, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Bethesda, MD?
Companies currently hiring include Marriott International Hotels, Inc., Macy's, Ourisman, Starbucks, ZoomInfo, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Bethesda, MD?
Yes — 68 of the 432 open customer service & support positions offer remote or hybrid work (14 remote, 54 hybrid).
How do I apply for Customer Service & Support jobs in Bethesda, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.