Customer Service & Support Jobs in Bethesda, MD (Now Hiring) — 432 open — Page 10
Marriott International Hotels, Inc.
FLEX OSR Senior Events Manager
Bethesda, Maryland, United States · Hybrid
$34/hr–$43/hr
Mid level
This is a temporary position. This role reports to the OSR team and requires 100% travel. JOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, h…
Who We Are: HelioCampus was founded with the purpose of helping college & university leaders navigate today’s growing pressures. As one of EdTech’s most steadily growing companies, our roots in higher ed ground us in the…
Skills: Customer success management, Team leadership, Strategic planning, Client relationship management, Data analysis
Landry's
Host / Hostess (Upscale / Fine Dining)
Bethesda, Maryland, United States · On-site
Entry level
Overview JOIN A WINNING TEAM! Host (Upscale / Fine Dining) This isn’t just your next job – it’s your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest&r…
Skills: Customer service, Fine dining service, Communication, Teamwork, Guest relations
Company Description Who We Are We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love,…
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and eve…
*Remote Position* Who We Are Association for Financial Professionals (AFP) drives the future of finance and treasury by developing the leaders of tomorrow through world-class certifications, learning experiences, members…
Wealth Client Relationship Manager Wealth Management Client Relationship Managers at TIAA spend their time partnering with Wealth Management Advisors on deepening the relationships we share with our clients and helping t…
TEAM MEMBER From Scratch with Love SeoulSpice serves delicious Korean food made from scratch with love. Inspired by traditional family recipes, our food is prepared by hand using house-marinated meats, fresh produce, and…
Job Description JOB SUMMARY: The Facilities Maintenance Technician I will help contribute to delivering a safe and well-maintained store environment. This role performs general preventive maintenance of buildings, indust…
Location This position is located at 4801 Bethesda Ave, Bethesda, Maryland, 20814 United States Role Summary A Decor Sales Associate contributes to driving sales by naturally engaging the customer on common interests in …
Skills: Customer Service, Home Decor, Gardening, Sales, Product Knowledge
From Scratch with Love SeoulSpice serves delicious Korean food made from scratch with love. Inspired by traditional family recipes, our food is prepared by hand using house-marinated meats, fresh produce, and bold sauces…
Skills: Team leadership, Restaurant operations, Customer service, Coaching, Conflict resolution
Ourisman, Trusted Tradition Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward th…
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Leadership, Customer Service, Cash Management, Inventory Control, POS Systems
Domino's
Shift Leader - 4686
Bethesda, Maryland, United States · On-site
Mid level$1.3B raised
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Why Russell Cellular? The pay for the position includes a base rate of $16.70 per hour plus uncapped commission potential. The average with commission is $21 per hour with the opportunity to make more. • Unlimited C…
Skills: Retail sales, Customer service, Communication skills, Interpersonal skills, Inventory control
Description Assistant General Manager RTR Pilates | Reports to General Manager RTR Pilates is the standard of excellence in contemporary reformer Pilates, serving as the premier boutique studio in the Maryland and Virgin…
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools …
FLEX Manager, Command Center, Digital + Technology Transformation
Bethesda, Maryland, United States · Hybrid
$41/hr–$66/hr
Mid level
This is a temporary position. The assignment duration is through October 25, 2027. JOB SUMMARY The Manager, Command Center – Global Technology is a hands-on technical role supporting live hotel technology deployments acr…
Skills: Incident triage, Technical troubleshooting, Command center operations, IT support, Hotel technology implementation
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
A Day in the Life: As a Prep Cook, you set the prepared food department’s day up for success by slicing and dicing veggies, composing salads and cold items, cutting & grinding meat and more. You take pride in your work a…
The Senior Events Manager coordinates all event documentation and manages the end-to-end service experience for complex events to ensure high-level service. They also act as a liaison between sales and operations, focusing on maximizing revenue through upselling and effective budget management.
Requirements
Candidates must have either a high school diploma with 2 years of relevant experience or a 2-year degree in a hospitality or business-related field. The role requires strong organizational skills and the ability to manage complex event logistics and customer relationships.
Full job description
This is a temporary position. This role reports to the OSR team and requires 100% travel.
JOB SUMMARY
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.
CANDIDATE PROFILE
Education and Experience • High school diploma or GED; 2 years experience in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Executing Event Operations • Solve problems and/or suggest alternatives to previous arrangements if necessary. • Leads pre-event and post-event meetings for assigned groups. • Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions. • Manages customer budgets to maximize revenue and meet customer needs. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Conducts pre- and post-event meetings as required to review/communicate group needs and feedback. • Manages group room blocks and meeting space for assigned groups.• Adheres to all standards, policies, and procedures. • Celebrates successes and publicly recognizes the contributions of team members. Executing the Sales and Marketing Strategy • Up-sells products and services throughout the event process. • Participates in customer site inspections and assists with the sales process when necessary. • Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). Managing Profitability • Manages revenue and profitability associated with events. • Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups. • Reviews billing and payments with clients. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. • Makes presence known to customer at all times during entire event process. • Follows up with customer post-event. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Strives to improve service performance. • Sets a positive example for guest relations. • Reviews comment cards and guest satisfaction results with associates. • Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Related keywords
Event ManagementHospitalitySalesRevenue ManagementCustomer ExperienceBudgetingForecastingCateringAudio-visualSite InspectionsHotel ManagementOperationsClient RelationsBillingTeam LeadershipHybrid Work
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
Frequently asked questions
How many Customer Service & Support jobs are open in Bethesda, MD right now?
There are currently 432 open customer service & support positions in Bethesda, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Bethesda, MD?
Companies currently hiring include Marriott International Hotels, Inc., Macy's, Ourisman, Starbucks, ZoomInfo, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Bethesda, MD?
Yes — 68 of the 432 open customer service & support positions offer remote or hybrid work (14 remote, 54 hybrid).
How do I apply for Customer Service & Support jobs in Bethesda, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.