Belfast, Northern Ireland, United Kingdom · On-site
Mid level
JOB TITLE: Customer Services Administrator REPORTING TO: Operations Manager LOCATION: Unit 2 Heron View, Airport Road West, Belfast. BT3 9LN COMPANY PROFILE: Fannin NI Ltd. Is one of Northern Ireland's most successful Ho…
Skills: Customer service, Microsoft Office, Excel, Word, SAP
Belfast, Northern Ireland, United Kingdom · On-site
Entry level
Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many diffe…
Skills: Customer service, Front of house, Reception operations, Communication skills, Interpersonal skills
Belfast, Northern Ireland, United Kingdom · On-site
Mid level$4.1B raised
Company Description FRASERS is a department store group with locations across the UK and Ireland and is one of the best-known names on the high street. With a heritage that spans over 170 years and a portfolio of over 50…
Belfast, Northern Ireland, United Kingdom · On-site
Entry level
What you’ll be doing: Driving a 3.5 tonne van to deliver groceries to our customers doorsteps, on-time and in a great conditionCompleting checks to ensure the van is organised, clean and roadworthy, and that delivery cas…
Skills: Driving, Customer service, Problem solving, Teamwork, Digital tools
Belfast, Northern Ireland, United Kingdom · On-site
Entry level
What you’ll be doing: Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where prod…
Skills: Customer service, Attention to detail, Problem solving, Physical stamina, Digital literacy
Belfast, Northern Ireland, United Kingdom · On-site
Entry level
Company Description Three Retail Customer Advisor Location: Castle Court Shopping Centre, Unit 4 Shopping Centre, Belfast, United Kingdom, BT1 1DD Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly bas…
Skills: Customer service, Sales, Communication, Problem solving, Team collaboration
Belfast, Northern Ireland, United Kingdom · On-site
$12/hr–$13/hr
Entry level
Good vibes, great food & a job you'll actually enjoy 😄 📍 Location: Great Victoria Street, Victoria Square 🕒 Hours: 26-31 hours 💸 Pay: < 21 £12-£12.20 💸 Pay: 21+ £12.71 - £13.01 Love people? Love food? Love the buzz …
Belfast, Northern Ireland, United Kingdom · On-site
Entry level$5.2B raised
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Belfast, Northern Ireland, United Kingdom · Hybrid
Senior
A LITTLE INFORMATION ABOUT US! Foods Connected is an award winning cloud based software platform that helps retailers and food companies across the world manage their supply chain, quality control, and trading and planni…
Belfast, Northern Ireland, United Kingdom · On-site
Mid level
Team Leader £14.63 per hour & Benefits Full-time permanent position available at 34 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am - midnight, Monday to Sunday, with a …
Skills: Team leadership, Retail management, Customer service, Staff training, Keyholding
Belfast, Northern Ireland, United Kingdom · Hybrid
Mid level
Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cu…
Skills: Customer support, Workday, Cloud-based software, Test packs, Quality assurance
Belfast, Northern Ireland, United Kingdom · On-site
Entry level
Post Office Manager - Level 2 £14.00 per hour & great benefits. Full-time position available at 40 hours per week, working within the hours of Monday to Saturday, 9.00am to 6.00pm, with a degree of flexibility required. …
Skills: Customer service, Team leadership, Cash handling, Sales, Active selling
Belfast, Northern Ireland, United Kingdom · On-site
Entry level
Customer Advisor Up to £13.10 per hour depending on your age & Benefits Part-time or full-time position available at 25-36.5 hours per week. Availability to cover shifts within the opening hours of the store, Monday to S…
Belfast, Northern Ireland, United Kingdom · On-site
Mid level
Team Leader £14.63 per hour & Benefits Full-time permanent position available at 42.5 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am – 11:00pm, Monday to Sunday, with a…
Skills: Team leadership, Retail management, Customer service, Staff training, Keyholding
Belfast, Northern Ireland, United Kingdom · On-site
Entry level$1.1B raised
Work Pattern Week 1 Monday 1500-2300 Tuesday 1500-2300 Friday 1500-2300 Week 2 Wednesday 1500-2300 Thursday 1500-2300 Saturday 1500-2300 "Under 18 disclaimer This job role involves working late nights and this means we c…
Skills: Customer Service, Sales, Retail Operations, Digital Literacy, Teamwork
Belfast, Northern Ireland, United Kingdom · On-site
Entry level$1.1B raised
Work Pattern: Sunday: 09:00-13:00 Monday: 16:00-20:00 Tuesday: 16:00-20:00 Wednesday: 16:00-20:00 Under 18 disclaimer This job role involves operating mechanical equipment as relevant to the job role and this means we ca…
Skills: Stock management, Digital tools, Teamwork, Operational efficiency, Retail operations
Belfast, Northern Ireland, United Kingdom · On-site
$10/hr–$12/hr
Entry level
SHIFTS YOU ARE APPLYING FOR: 12hrs p/w; Tue 08:30 - 12:30; Thu 08:30 - 12:30; Sat 15:15 - 19:15 About the role As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast-paced environment, surro…
Belfast, Northern Ireland, United Kingdom · On-site
Entry level$1.1B raised
Work Pattern: Wednesday: 08:00-16:00 Thursday: 08:00-16:00 Friday: 08:00-16:00 Saturday: 06:00-14:00 Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growi…
Skills: Customer Service, Sales, Retail Operations, Digital Literacy, Teamwork
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Full-time
Posted 3d ago
Apply by Oct 2
~40 hrs/week
Responsibilities
The role involves managing customer orders, backorders, and inquiries within an ERP system while liaising with couriers and internal departments. Additionally, the administrator is responsible for maintaining quality systems, resolving account queries, and ensuring accurate documentation compliance.
Requirements
Candidates should have at least two years of experience in a similar service-oriented role and possess excellent verbal and written communication skills. Proficiency in Microsoft Office and experience with SAP are highly desirable, along with the ability to work effectively under pressure.
Full job description
JOB TITLE:
Customer Services Administrator
REPORTING TO:
Operations Manager
LOCATION:
Unit 2 Heron View, Airport Road West, Belfast. BT3 9LN
COMPANY PROFILE:
Fannin NI Ltd. Is one of Northern Ireland's most successful Hospital, Healthcare & Laboratory supplies distributor and manufacturer. With operations in both Northern Ireland and the Republic of Ireland spanning across its operations in Belfast, Dublin, Cork, Galway, and GB with staff of over two hundred our organisation promotes market-leading products to a wide range of healthcare professionals, hospitals and industrial laboratories. We operate modern and well-developed back-office systems and processes, utilising modern communication technologies and IT infrastructure.
PURPOSE OF ROLE
The role will be responsible for maintaining various customer service functions, all within a fast moving, ever changing, competitive environment.
Personal Characteristics and Experience Profile Required:
The principal skills and experiences, which the successful candidate will be able to demonstrate, are:
2 + Years experience in a similar role
Excellent English (both written and spoken)
Competent is using Microsoft Office suite of applications (MS Excel and Word experience)
Accurate, articulate, courteous, a friendly telephone manner, ability to work well under pressure, flexible, detailed and completely dedicated to work schedule.
Independent but able to work in a team environment, together with a desire to ensure the customers experience is “world class”
Attendance at in-house and external training courses will be also necessary
KEY RESPONSIBILITIES and DUTIES
Receiving, checking and entering customer orders on our ERP system (SAP)
Dealing with customer enquiries, requests, backorders and record management.
Liaising with Carriers/Couriers to ensure efficient & timely delivery of product to customers
Maintaining Quality systems and procedures
Managing Customer back orders.
Supporting Sales Team & Managers
Liaising with the accounts department to resolve accounts queries
Dealing with product returns and credit notes.
Complete all documentation accurately and ensure tasks are in compliance with appropriate procedures, SOPs and EHS regulatory requirements.
Qualifications & experience:
Candidate will ideally have two years previous experience in a similar role, ideally in a Service environment.
Excellent verbal & written communication skills
Working knowledge of SAP is desirable
A good working knowledge of Microsoft Office Applications (MS Excel & Word)
3rd level qualification desirable but not essential (experience in a similar role preferred)
KEY SKILLS
Excellent numerical skills
Strong analytical and problem solving skills.
Strong MS Excel skills.
Team player while also the ability to work on own initiative
The successful candidate will be:
Flexible, hardworking and enjoy working with people.
Articulate, courteous with a friendly telephone manner.
Ability to work well under pressure while adhering to strict deadlines and standard operating procedures.
Independent but able to work in a team environment, supporting team objectives.
CONTRACT TYPE / OTHER INFORMATION
Permanent full time
Located at Fannin NI Ltd, Unit 2, Heron View, Airport Road West, Belfast.
At Flogas we do things right. We do energy at the right value for our customers.
We do right for homes and businesses and we’re making great steps to do things right for the environment too as well as doing things right for you, and right by you, wherever you are.
Even when things don’t go right, you can rest assured we’ll do everything to put it right.
We just know how to do energy right.
Commercial
With energy solutions from LPG and LNG to heat pumps, solar installations, power generation, and CHP systems we have everything you need for a wide range of off-grid commercial and industrial applications from heating and cooking to fuelling manufacturing processes and even forklift trucks, there’s something to suit all requirements.
Domestic
Delivering gas and offering the best customer service we can is just what we do, we’ve always done, and we’ll continue to do, because we’re full of energy to keep you and your home flo-ing.
Gas Bottles
We have the largest stockist network in the UK, more than any other supplier, so our gas bottles are right for you and right by you – wherever you are. Whether you’re heating your home, need individual bottles for leisure and outdoor use or need an adaptable solution for your business needs, we’ll see you right.
To find out more, please visit www.flogas.co.uk.
Flogas is part of DCC plc. DCC is a leading international sales, marketing and support services group. We provide solutions the world needs across three transformative sectors: energy, healthcare and technology; where we acquire, improve and grow diverse businesses. We bring our growth mindset to our businesses in 22 countries across four continents, empowering our 16,000 employees to create long term value – for our shareholders, customers, society and the planet. The world needs cleaner energy for everyone.
Offices: Rayns Way, Syston, England LE7 1, GB
LPGLNGenergyfuelliquefied petroleum gasand liquefied natural gasE-CommerceOil and GasEnergy
How many Customer Service & Support jobs are open in Belfast, United Kingdom right now?
There are currently 164 open customer service & support positions in Belfast, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Belfast, United Kingdom?
Companies currently hiring include Radius, NEXT PLC, Marks and Spencer, Sainsbury's, Henderson Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Belfast, United Kingdom?
Yes — 17 of the 164 open customer service & support positions offer remote or hybrid work (2 remote, 15 hybrid).
How do I apply for Customer Service & Support jobs in Belfast, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.