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Belfast, Northern Ireland, United Kingdom · On-site
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Belfast, Northern Ireland, United Kingdom · On-site
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Belfast, Northern Ireland, United Kingdom · On-site
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Belfast, Northern Ireland, United Kingdom · On-site
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Part-time
Posted 12h ago
~16 hrs/week
Responsibilities
Act as a lead sales advisor and brand ambassador to ensure an optimal customer experience. Mentor and support Rituals Advisors while working with store management to achieve personal and store goals.
Requirements
Requires prior experience as a supervisor or team leader within the retail or hospitality sectors. Candidates must possess strong motivation to reach performance targets and a customer-service mentality.
Full job description
Job Description
Requirements: Must be available 2 days during the week, evening and weekends
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Qualifications
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
Prior experience as a supervisor or Team Leader within retail or hospitality.
Strong motivation to reach performance targets.
A customer-service mentality and team-player’s work ethic
Founded in 2000 in Amsterdam, The Netherlands, Rituals was the first luxury brand to combine home and body products. To date, we've opened 1000 stores in 36 countries and have become a renowned wellbeing destination. Led by our philosophy, The Art of Soulful Living, we're committed to helping consumers on their journey to personal wellbeing, providing tips, inspiration and products to reconnect body, mind and soul.
As a certified B Corp™ we believe in sustainable wellbeing, with collections that are good for people and good for the planet. This is supported by our three pillars: Clean, Conscious, and Caring. Clean: 79% of our personal care products contain >90% natural origin ingredients, and by 2023 all formulas will meet this standard. Conscious: we make sustainable choices; every collection has refill options, and we plant, protect, or restore a tree for every refill sold. Caring: we proudly support social initiatives including Tiny Miracles, a pioneering foundation that helps break the poverty cycle by providing life-changing work for underserved communities in Mumbai, India.
This philosophy of sustainable wellbeing is embedded into our company culture. Our people are open minded, customer first oriented, and energetic. If you want to hear more, then keep an eye out on our vacancies, and we hope to have you join us in our offices or stores.
Offices: Herengracht 541, Amsterdam, Noord-Holland 1017 BV, NL · The Edge West, Basisweg 10, 1043 AP Amsterdam, Amsterdam, NL · Keizersgracht 683, Amsterdam, North Holland 1017 DW, NL
How many Customer Service & Support jobs are open in Belfast, United Kingdom right now?
There are currently 102 open customer service & support positions in Belfast, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Belfast, United Kingdom?
Companies currently hiring include NEXT PLC, Henderson Group, Sainsbury's, LKQ DACH, Radius, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Belfast, United Kingdom?
Yes — 11 of the 102 open customer service & support positions offer remote or hybrid work (0 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Belfast, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.