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Full-time
25 Days holiday, Annual leave buy & sell scheme, Company pension, Special recognition and rewards incentives, Fully stocked kitchens, Paid overtime
Posted 8h ago
~40 hrs/week
Responsibilities
Deliver equipment to customers while providing excellent service and maintaining accurate delivery schedules. Operate company IT systems, handle heavy equipment safely, and identify potential sales opportunities while on the road.
Requirements
Requires a valid, clean UK driving license for manual vehicles and the ability to perform manual handling of heavy items. Candidates should be computer literate and possess strong customer service skills.
Full job description
At THX we are committed to transforming tool hire expectations within the UK construction industry by providing a hire experience that goes beyond the ordinary. We are a dynamic, fast-growing company and have an exciting opportunity for someone looking to embark on their next chapter.
We are looking for a Customer Delivery Operative to deliver goods to customers, whilst also providing an excellent customer service experience.
Key responsibilities include:
Manual handling of heavy, bulky items in a safe and careful manner.
Ensure customers receive the accurate hire equipment on time and in a positive & friendly manner in accordance with our delivery targets
Resolve problems promptly, communicating with customers and colleagues as required.
Follow safe working processes/practices while driving and loading/unloading, using appropriate machinery.
Communicate with colleagues in other departments to ensure customer requirements are met.
Operate THX’s delivery IT system, updating the system data and taking pictures of equipment.
Raise issues and opportunities to improve the THX operations.
Identify sales opportunities while travelling and report these back to the sales team.
Experience in a customer-facing role, providing excellent customer service.
Previous experience of driving professionally & delivering goods is preferred, but not essential.
Manual handling and the ability to maneuver heavy equipment.
A valid, clean UK driving license for manual vehicles.
Computer literate with a familiarity of IT and navigation systems.
Reliable, flexible and a strong team-player.
Comfortable driving in congested areas include London.
THX is no ordinary workplace! In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive rewards package and genuine career development opportunities.
Benefits include:
Recharge with 25 Days Holiday (with Bank Holiday’s on top).
Need a little more time off, or would extra cash suit you better? Our Annual Leave Buy & Sell Scheme gives you the flexibility to choose what works best for you each year.
Looking after your future with a Company Pension.
Special recognition and rewards incentives.
NO MORE PACKED LUNCHES: Enjoy access to our fully stocked kitchens, filled with snacks and treats to keep you fueled throughout the day.
Tool & Equipment Hire for M&E, HVAC, Fire Protection, SFS & Drylining
Industry
Construction
Company size
51-200 employees
Founded
2006
Headquarters
Bedford
LinkedIn followers
6,993
When a tool doesn't arrive, your team doesn't work. That's the problem we exist to solve.
THX supplies premium branded tools and equipment to M&E, HVAC, Fire Protection, SFS and Drylining specialists across England with timed, tracked and next-day delivery, so you can plan a shift around it.
Our Super-Hub depot model means maximum availability: the kit you need is in stock and dispatched, not chased across a branch network. Our THX Stream service gives you live delivery and collection updates, so you always know where your equipment is and when it's landing. And our team is on hand from 7am - 5pm. We've been doing this since 2006.
What you can expect:
• Timed, tracked and guaranteed next-day delivery
• Live delivery and collection updates via THX Stream
• Maximum availability through our Super-Hub depot
• Premium branded tools and equipment
• Expert hire advice from people who know your trade
• Support 7am–5pm
Hiring for M&E, HVAC, Fire Protection, SFS or Drylining? Get in touch.
Offices: New Road, Great Barford, Bedford, MK44 3LH, GB
Tool HirePlant HireConstruction EquipmentMechanical and ElectricalDryliningHVACSFSand Construction ToolsConstructionBuilding Material
How many Customer Service & Support jobs are open in Bedford, United Kingdom right now?
There are currently 48 open customer service & support positions in Bedford, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Bedford, United Kingdom?
Companies currently hiring include THX Ltd, Copart, Center Parcs, Whitbread, Elior, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Bedford, United Kingdom?
Yes — 13 of the 48 open customer service & support positions offer remote or hybrid work (1 remote, 12 hybrid).
How do I apply for Customer Service & Support jobs in Bedford, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.