Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while ma…
Skills: Sales Techniques, Revenue Maximization, Guest Loyalty Management, Up-selling, Reservation Processing
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Check-in/Check-out, Customer Service, Operational Reporting, Local Area Knowledge
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Customer Service, Japanese Language, Operational Processing, Reporting
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – wit…
Skills: Guest Service, Event Service, Table Setting, Communication, Teamwork
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – wit…
Skills: Guest Service, Event Service, Table Setting, Communication, Teamwork
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – wit…
Skills: Event Service, Guest Relations, Table Setting, Food and Beverage Service, Communication
Bangkok, Thailand · Hybrid
As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and …
Skills: Inside Sales, Up-selling, Proactive Selling, Sales Administration, Microsoft Office
Bangkok, Thailand · On-site
Customer Support Specialist Department: Global Customer Support Employment Type: Full Time Location: Thailand Description We are seeking a Customer Support Specialist to handle omnichannel inquiries (phone, email, and ch…
Skills: Omnichannel Support, Customer Relationship Management (CRM), Thai Language, English Language, Written Communication
Bangkok, Thailand · On-site
Job Location: THE STEAK&MORE-SAMYAN MITRTOWN Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfo…
Skills: Operations Management, Sales Management, Cost Control, Staff Scheduling, Inventory Management
Bangkok, Thailand · On-site
Job Location: Anantara Riverside Bangkok Resort Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word …
Skills: MICE Sales, Business Development, Negotiation, Presentation Skills, Relationship Building
Bangkok, Thailand · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Customer Service, Building Management, Safety Management, Traffic Management, Contractor Management
Bangkok, Thailand · On-site
<h3 dir="ltr">What you will do?</h3><ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Respond to customer inquiries via chat across TikTok Shop, Shopee, Lazada, Facebook, and Line OA.</p></li><li dir="ltr…
Skills: Customer Service, E-commerce Platforms, Written Communication, Problem Solving, Multitasking
Bangkok, Thailand · On-site
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
Skills: Clientelling, Luxury Sales, Styling, Relationship Management, KPI Management
Bangkok, Thailand · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Site Management, Vendor Management, Customer Relationship Management, Facilities Coordination, Reporting
Bangkok, Thailand · On-site
With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more peopl…
Skills: Hardware Service Support, Software Service Support, Troubleshooting, Preventative Maintenance, Technical Documentation
Bangkok, Thailand · On-site
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore…
Skills: HR Service Delivery, Employee Relations, Service Design, People Operations, Stakeholder Management
Bangkok, Thailand · On-site
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore…
Skills: HR Shared Services, Employee Relations, Service Delivery, Case Management, Stakeholder Management
Bangkok, Thailand · On-site
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore…
Skills: HR Shared Services, Employee Relations, Service Delivery, People Operations, Case Management
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks …
Skills: Guest Service, Communication, Table Setting, Kitchen Coordination, Cleaning
Bangkok, Thailand · On-site
RMA Group, headquartered in Bangkok, Thailand, is a multi-sector group with over 9,000 employees and an operational presence in 17 countries. For 40 years, we have developed enduring partnerships to support the needs of …
Skills: IT Support, Copilot AI, Hardware Troubleshooting, Network Connectivity, Microsoft 365
Marriott International Hotels, Inc.
Bangkok, Thailand • On-site
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The role focuses on maximizing revenue through sales techniques and up-selling while managing guest reservations and requests. It also involves providing administrative support to the Sales & Marketing department and ensuring high standards of guest service.
Candidates should have a high school diploma or equivalent and at least 2 years of related work experience. No prior supervisory experience is required for this position.
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
There are currently 913 open customer service & support positions in Bangkok, Thailand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Minor Hotels, Marriott International Hotels, Inc., JLL, Hilton, Agoda, among others. Browse the listings above to see every active employer.
Yes — 85 of the 913 open customer service & support positions offer remote or hybrid work (10 remote, 75 hybrid).
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