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Avondale, Arizona, United States · On-site
Mid level
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barista - Store# 06779, 103rd Ave & McDowell Park 10
Avondale, Arizona, United States · On-site
$15/hr–$17/hr
Entry level$2.6B raised
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David's Bridal
Alterations Customer Service Representative
Avondale, Arizona, United States · On-site
$15/hr–$18/hr
Entry level$70M raised
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Full-time
high school, associate degree
Medical, Dental, Vision, Disability, Life Insurance, Hospital Indemnity
Posted 16d ago
~40 hrs/week
Responsibilities
The Benefits Specialist serves as the primary point of contact for individuals seeking services, managing phone inquiries and routing them to appropriate staff. They are responsible for verifying insurance, documenting patient demographics in the electronic health record, and coordinating co-payment information with the billing department.
Requirements
Candidates must have a high school diploma or GED, with an associate degree preferred. A minimum of three years of experience in insurance verification or medical office front desk operations is preferred.
Full job description
Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
Benefits Specialist
Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.
Job Summary
The Benefits Specialist is the initial point of contact for all individuals seeking voluntary services during the Outpatient Service Center (OSC) hours of operation. The Benefits Specialist is responsible for answering phone calls routed through the facility and connects callers to the appropriate staff or facility based. This position is responsible for obtaining insurance and co-pay information for service(s), where necessary, maintaining contact with respective referral sources, and communicating co-payment information with the CBI Billing Department. The Benefits Specialist is also responsible for obtaining and documenting patient’s referral and demographic information in the electronic health record (EHR).
Skills/Requirements
High school diploma or GED required. Associate degree or higher preferred.
3 years of experience with insurance verification and/or front desk experience in a medical office setting preferred.
Minimum of six months of recovery from substance use and/or mental health disorders preferred.
Valid identification required.
CBI is growing and expanding our services!
We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers.
For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley!
CBI Values your Career and has lots of growth opportunities!
Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.
About our Culture, commitment to employees!
We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!
Our Facilities.
Our locations are all state-of-the-art facilities that provide top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.
CBI Offers an excellent benefits package!
Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!
For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.
CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!
Related keywords
Behavioral HealthcareInsurance VerificationElectronic Health RecordEHRMedical OfficeSubstance Use DisorderMental HealthPatient CareReferral ManagementBilling SupportNon-profitCrisis ServicesOutpatient ServicesHealthcare AdministrationPatient Demographics
How many Customer Service & Support jobs are open in Avondale, AZ right now?
There are currently 276 open customer service & support positions in Avondale, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Avondale, AZ?
Companies currently hiring include Kroger, Symmetry Financial Group, Sprouts Farmers Market, Ken Garff Automotive Group, Asbury Automotive Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Avondale, AZ?
Yes — 18 of the 276 open customer service & support positions offer remote or hybrid work (16 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in Avondale, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.