Position Summary Peterson Cheese is seeking a new Customer Success Associate to support order execution, customer communication, and sales operations. This role serves as the primary point of contact for customers, ensur…
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U-Haul
Senior Software Developer
Auburn, Washington, United States · On-site
$8k–$8k/mo
Mid level
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About the Role As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly w…
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H&R Block
Tax Associate
Auburn, Washington, United States · On-site
Entry level
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H&R Block
Tax Associate
Auburn, Washington, United States · On-site
Entry level
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Job DetailsJob Location: Auburn Terminal - Auburn, WA 98001Position Type: Full TimeSalary Range: $29.45 - $32.72 HourlyJob Shift: DayJob Overview: As a Pick-up and Delivery Driver, you will be responsible for transportin…
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$24/hr–$28/hr
Full-time
Medical coverage, Dental coverage, Vision coverage, Life insurance, 401(k) retirement plan, Employer matching
Posted 28d ago
~40 hrs/week
Responsibilities
The Customer Success Associate manages order processing, customer inquiries, and sales operations to ensure a high-quality customer experience. They also collaborate with internal teams like warehouse and purchasing to resolve issues and support sales managers with data tracking.
Requirements
Candidates must have at least one year of experience in customer service, inside sales, or order management. Proficiency in Microsoft Office and CRM/ERP systems is required, along with strong organizational and communication skills.
Full job description
Position Summary
Peterson Cheese is seeking a new Customer Success Associate to support order execution, customer communication, and sales operations. This role serves as the primary point of contact for customers, ensuring accurate order processing, timely responses, and proactive communication to deliver an outstanding customer experience.
Key Responsibilities
Customer Service & Order Management
Process customer orders, modifications, credits, and special requests accurately and efficiently.
Respond to customer inquiries regarding products, pricing, inventory, deliveries, and order status.
Communicate proactively about substitutions, out-of-stock items, and order changes.
Meet established service level expectations for customer responsiveness.
Sales & Operational Support
Support Sales Managers by identifying customer trends, sales opportunities, and lost sales activity.
Coordinate product sample requests and shipments.
Maintain accurate customer information and activity within CRM and order management systems.
Assist with routine operational communications, including order confirmations and delivery updates.
Cross-Functional Collaboration
Partner with Purchasing, Warehouse, Accounts Receivable, and Quality Assurance teams to resolve customer issues.
Escalate significant customer or operational concerns when appropriate.
Support team members and participate in training and development activities.
Qualifications
Required
1+ years of experience in customer service, inside sales, order management, or a related role.
Strong attention to detail and organizational skills.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office and CRM/ERP systems.
Ability to work independently in a fast-paced environment.
Preferred
Experience in specialty food, foodservice, grocery distribution, or perishable products.
Familiarity with ERP systems such as Navision, Dynamics, Oracle, or Netsuite.
Experience supporting an outside sales team.
Core Competencies
Customer Service Excellence
Order Accuracy & Data Management
Proactive Communication
Problem Solving & Initiative
Collaboration & Teamwork
Organization & Attention to Detail
What We Bring
Compensation - In accordance with Washington state law, the anticipated hourly pay range for this position is $24.00 to $28.00 per hour, with the final rate determined by qualifications, skills, and experience.
Medical, Dental & Vision Coverage - Comprehensive health insurance plans are available to eligible employees and their covered dependents.
Life Insurance - Peterson Company provides $25,000 of employer-paid basic life insurance, with additional voluntary coverage options available.
401(k) Retirement Plan - Employees are eligible to participate after 30 days of employment. Peterson Company currently matches approximately $0.30 per dollar contributed, up to 6% of eligible compensation. A dedicated financial services partner is available to provide investment education and retirement planning support.
We are a family-owned and -operated specialty food importer, distributor, and converter based in Auburn, WA and Moonachie, NJ. We offer DSD service in the Pacific Northwest region and partner with respected distributors across the country to offer our unique range of products in every major market.
Offices: 1102 D St NE, Auburn, Washington 98002, US · 14 Empire Blvd, Moonachie, New Jersey 07074, US
How many Customer Service & Support jobs are open in Auburn, WA right now?
There are currently 301 open customer service & support positions in Auburn, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Auburn, WA?
Companies currently hiring include Muckleshoot Casino Resort, Lowe's Companies, Inc., Albertsons Companies, MultiCare Health System, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Auburn, WA?
Yes — 13 of the 301 open customer service & support positions offer remote or hybrid work (2 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Auburn, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.