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Part-time
Commission
Posted 9d ago
~40 hrs/week
Responsibilities
Deliver a high-touch, sales-focused customer experience while performing specialized services like ear piercing and permanent jewelry welding. Maintain store operations, including inventory management, visual merchandising, and meeting sales goals.
Requirements
Seeking a retail professional with strong customer service instincts and the ability to perform hands-on services after training. Must be available to work weekends and possess a collaborative, detail-oriented mindset.
Full job description
Catbird Stylists are brand ambassadors and trusted jewelry guides who create memorable, sales-driven experiences. In this role, you will guide customers toward demi-fine jewelry they’ll wear every day, while performing Forever Jewelry welding and device-based ear piercings with precision, care, and confidence. Stylists play a critical role in driving conversion, building relationships, and bringing Catbird’s values to life on the sales floor.
We are seeking retail Stylists for our Atlanta store with part-time, open availability (Saturday & Sunday availability required).
About Catbird
In over 21 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA and certified Made in New York.
The key to our success is remaining true to our values:
-We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity
-We believe in making and selling things people will want to keep forever and will bring continuous joy.
-We believe in doing everything we can ourselves.
-We believe in always thinking of the long game and not focusing on a quick profit.
-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.
-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty.
\nKey Responsibilities
Deliver a high-touch, sales-focused customer experience that converts browsers into buyers and builds long-term loyalty.
Confidently sell Catbird’s demi-fine jewelry assortment, recommending pieces based on style, lifestyle, and budget.
Perform device-based ear piercings (similar to mall-style piercing systems) while educating customers on jewelry selection, aftercare, and upgrades.
Weld Catbird’s Forever Jewelry while engaging customers and suggesting complementary purchases.
Educate customers on materials, craftsmanship, fit, styling, and care to increase trust.
Maintain Catbird’s visual and quality standards by keeping the sales floor fully stocked, clean, and inviting.
Support daily store operations including receiving, pricing, restocking, merchandising, and inventory maintenance.
Work collaboratively with store leadership and teammates to meet sales goals and uphold service standards.
Our Ideal Candidate
A retail sales professional with strong customer service instincts; jewelry experience is a plus.
Comfortable performing hands-on services including device-based piercing and welding after training.
Warm, calm, and confident—able to put customers at ease during personal services.
Sales-minded and motivated by helping customers find pieces they’ll love and wear daily.
A collaborative team player who brings positivity, reliability, and good judgment to every shift.
Detail-oriented, organized, and proud to maintain a beautiful store environment.
Retail positions involve physical requirements that include standing for extended periods, light lifting, reaching, and repetitive wrist and hand movements during tasks like welding permanent jewelry, etc. We’re happy to discuss reasonable accommodations to support individual needs.
The finest fine jewelry. Established in 2004 in the heart of Williamsburg, Brooklyn.
Industry
Retail Luxury Goods and Jewelry
Company size
201-500 employees
Founded
2004
Headquarters
Brooklyn, New York
LinkedIn followers
8,521
In addition to working with some of the world’s most exciting jewelry designers, we design and manufacture our own Catbird line. Our mission is to make beautiful, sparkling jewelry that will bring you joy now through forever. We believe that even very special jewelry can be worn everyday.
Our jewelry is made in our Brooklyn studio and with trusted third party manufacturing partners, using ethically sourced gold and conflict-free stones.
Catbird is a proud member of the CFDA, is certified Made in New York™ and is a member of No Dirty Gold.
Offices: 108 N 7th St, Brooklyn, New York 11249, US
How many Customer Service & Support jobs are open in Atlanta, GA right now?
There are currently 4,074 open customer service & support positions in Atlanta, GA listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include Compass Group, Domino's, Macy's, CVS Health, Allied Universal, among others. Browse the listings above to see every active employer.
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