Job Purpose The Patient Access Representative is responsible for addressing public needs and managing the dissemination of resources to meet patient needs. The Patient Access Representative is also responsible for regist…
Skills: Patient Registration, Medical Records Management, HIPAA Compliance, Customer Service, Microsoft Office Suite
Senior Patient Access Representative - FT - 11P - 7:30A
Arlington, Virginia, United States · On-site
$19/hr–$23/hr
Mid level
Job Purpose The Senior Patient Access Representative will greet, schedule, meet and register patients in a friendly, courteous, and professional manner. Duties and Responsibilities Answers and routes telephone calls and …
Skills: Patient Registration, Insurance Verification, Pre-authorization, Medical Records Management, Customer Service
Job Purpose The Patient Access Representative is responsible for addressing public needs and managing the dissemination of resources to meet patient needs. The Patient Access Representative is also responsible for regist…
Skills: Patient Registration, Medical Records Management, Customer Service, HIPAA Compliance, Microsoft Office Suite
Four dynamic, integrated companies make up the Transwestern enterprise, giving us the perspective to think broadly, deeply and creatively about commercial real estate. Clients and investors rely on us for expertise that …
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustai…
We offer thousands of free programs every day for people from all walks of life—immigrants learning a new language, aspiring entrepreneurs launching their dreams, children discovering the world, people of all ages explor…
Skills: Data Entry, Customer Service, Salesforce, Microsoft Excel, Microsoft Access
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers highly innovative and fast paced Small and Medium (SMB) business custome…
Arlington, Virginia, United States · Remote Solely
Entry level
Puesto: Representante de Ventas de Viajes Descripción de la empresa: True Adventure Travel es una empresa líder en el sector turístico, especializada en crear experiencias únicas e inolvidables para nuestros clientes. No…
At StructureCare, we don’t just restore parking garages, we protect what supports everything else. As a national leader in parking structure engineering, repair, and maintenance, we’ve worked on more than 600 facilities …
Skills: Strategic Territory Sales Planning, Lead Qualification, Account Management, Financial Performance Monitoring, Technical Communication
Sunrise Senior Living
Skilled Nursing Concierge
Arlington, Virginia, United States · On-site
$15/hr–$18/hr
Entry level
Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. The Skilled…
Skills: Customer Service, Medical Records Management, Administrative Support, Microsoft Office, Communication
At IntraFi, we do more than innovate—we empower. Our services help banks provide vital financial access to small businesses, companies, and consumers across the country. With a network of more than 3,000 financial instit…
Skills: Technical Support, AI Tools, Troubleshooting, Software Installation, Hardware Deployment
Catering Lead At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot. We're here t…
Skills: Catering Management, Customer Service, Communication Skills, Time Management, Organizational Skills
Job Description Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's…
Catering Lead At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot. We're here t…
Skills: Catering Management, Customer Service, Communication, Time Management, Organization
About Us: Would you like to become part of a modern healthcare organization? Then come and join us today! Join our team and make a meaningful difference in the lives of individuals and families. Entyre Care is a progress…
Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empo…
Skills: Systems Administration, Team Leadership, Active Directory, Group Policy Objects, VMware Virtualization
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
AV Engineer I <br> Job Description <br> Overview: CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar…
Skills: Microsoft Teams Rooms, Corporate Telephony, AV Infrastructure, VoIP, SIP
AV Engineer I <br> Job Description <br> Overview: CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar…
Skills: Microsoft Teams Rooms, AV Infrastructure, Corporate Telephony, VoIP, SIP
AV Engineer I <br> Job Description <br> Overview: CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar…
Skills: Microsoft Teams Rooms, Corporate Telephony, AV Infrastructure, SIP, VoIP
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$19/hr–$21/hr
Per diem
high school
Posted 75d ago
~40 hrs/week
Responsibilities
The Patient Access Representative manages patient registration, maintains medical records, and handles incoming calls. They are also responsible for addressing patient concerns in the waiting area and coordinating resources with social workers or financial assistance.
Requirements
A high school diploma is required, and at least one year of experience in a healthcare environment is preferred. Candidates must possess strong computer skills, excellent communication abilities, and a high level of integrity.
Full job description
Job Purpose
The Patient Access Representative is responsible for addressing public needs and managing the dissemination of resources to meet patient needs. The Patient Access Representative is also responsible for registration of patients who need medical attention. This person will also maintain medical records, receive incoming calls and process paperwork.
Duties and Responsibilities
Monitors the waiting area and addresses any complaints/concerns expressed by patients, family members or visitors
Notifies appropriate personnel of complaints/concerns that require their attention
Provides interim solution for all complaints/concerns
Obtains accurate information from patients for registration, including personal and contact information, employment and insurance information and all required signatures
Input essential information into the computer system
Ensure all information is collected and included in charts
Assists patients with general information such as fees and resource personnel by referring them to the social worker and/or Financial Assistance for application for Medicaid
Provides assistance as needed to Physicians, Department Managers, and clinical staff as needed
Performs other duties as assigned
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Qualifications
High School Diploma or equivalent required
At least 1 year experience in a Healthcare environment preferred
Strong computer skills and knowledge of Microsoft Office Suite
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required
Gracious and welcoming personality for customer service interaction
Working Conditions
Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
Work Environment: The noise level in the work environment is usually minimal.
Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.
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Related keywords
Patient AccessHealthcareHIPAAPHIMedical RecordsRegistrationMedicaidCustomer ServiceMicrosoft OfficePatient CareAdministrative Support
About Us: A leader in the Revenue Cycle Management (RCM) industry, we provide healthcare systems, hospitals, and healthcare providers with the right tools, technology, and services to improve the patient experience and revenue collections so they can focus on delivering the highest quality care to those they serve.
How: We accomplish that through proprietary cutting edge technology, advanced analytics, uncompromised service delivery, and highly-trained people who are passionate about getting it done, every day.
Explore Opportunities: Our goal is to provide every employee with opportunities to learn, to grow, to be challenged. To help you get there, we provide thorough skills training through Med-Metrix University based on your job responsibilities and experience level. And, you’ll work closely with your management team to ensure role-specific training, resources, and coaching. See how you can start – or grow – your career at Med-Metrix.
Offices: 9 Entin Road, Parsippany, New Jersey 07054, US · 19176 Hall Rd, Clinton Township, Michigan 48038, US · 331 Newman Springs Rd, Red Bank, New Jersey 07701, US · 100 Quentin Roosevelt Blvd, Garden City, NY 11530, US · 265 Spagnoli Rd, Melville, New York 11747, US
How many Customer Service & Support jobs are open in Arlington, VA right now?
There are currently 844 open customer service & support positions in Arlington, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Arlington, VA?
Companies currently hiring include VHC Health, Amazon, CVS Health, Marriott International Hotels, Inc., CoStar Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Arlington, VA?
Yes — 89 of the 844 open customer service & support positions offer remote or hybrid work (41 remote, 48 hybrid).
How do I apply for Customer Service & Support jobs in Arlington, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.