Customer Service & Support Jobs in Arlington, VA (Now Hiring) — 848 open — Page 24
AMERICAN SYSTEMS
IT Operations Manager
Arlington, Virginia, United States · On-site
$133k–$222k/yr
Senior+
Overview The Help Desk Specialist Manager leads the staff and day-to-day operations of the technical service desk supporting the F-35 Joint Program Office Virtual Enterprise environment. This position directs second-tier…
Skills: IT Operations, Configuration Management, Change Management, Help Desk Management, Systems Administration
About SHR Consulting Group SHR Consulting Group, LLC is a small business delivering enterprise IT, cybersecurity, and program management services to the Department of Defense and federal civilian agencies. We support mis…
Skills: System administration, Help desk support, DoD organizational messaging, Windows server administration, Enterprise application monitoring
Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we sp…
Position TitleRadiology Scheduling/Registration Clerk (Per-Diem) Job Description Purpose & Scope: Working as a member of a call center team, employee schedules, pre-registers, reschedules, and cancels patients for Outpat…
Skills: Scheduling, Patient registration, Insurance verification, Call center operations, Customer service
Job DetailsJob Location: Arlington, VA 22202Position Type: Full TimeSalary Range: $13.00 - $13.50 HourlyJob Shift: DayYou know the road like the back of your hand—and you enjoy making someone’s day a little e…
Job Title Workplace Coordinator Job Description Summary The Workplace Experience Coordinator is a key member of the onsite frontline team for the client. This individual is key to ensuring employees feel productive, enga…
Skills: Facilities management, Hospitality, Customer service, Communication skills, Microsoft Office Suite
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin…
Skills: Communication, Critical thinking, Problem solving, Customer-focused, Persuasion
Patient Care Representative, Radiology Admin (Per-Diem)
Arlington, Virginia, United States · On-site
$17/hr–$26/hr
Entry level
Position TitlePatient Care Representative, Radiology Admin (Per-Diem) Job Description Purpose & Scope: Greets, schedules, meets, and registers patients in a friendly, courteous, and professional manner. Answers and route…
Skills: Patient Registration, Scheduling, Insurance Verification, Pre-authorizations, Medical Records Management
Retail Seasonal Part Time Sales Associate, Savage X Fenty (Fashion Centre at Pentagon City - Arlington, VA)
Arlington, Virginia, United States · On-site
$15/hr
Entry level$310M raised
Job Description Savage Retail is looking for a Retail Seasonal Part-Time Store Associate The Seasonal Store Associate will report directly to the Store Manager and play a vital role in supporting daily store operations a…
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology an…
Location: Arlington Dental Aesthetics We are looking for a dynamic, experienced Front Desk to join our fast-growing team. Job Summary: We are looking for an office professional with a friendly attitude and strong organiz…
Retail Seasonal Part Time Sales Associate, Savage X Fenty (South Shore Plaza - Braintree, MA)
Arlington, Virginia, United States · On-site
Entry level$310M raised
Job Description Savage Retail is looking for a Retail Seasonal Part-Time Store Associate The Seasonal Store Associate will report directly to the Store Manager and play a vital role in supporting daily store operations a…
Key Holder - MAC Cosmetics - Full Time - Arlington, VA
Arlington, Virginia, United States · On-site
Entry level$5.2B raised
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally…
Key Holder - MAC Cosmetics - Full Time - Arlington, VA
Arlington, Virginia, United States · On-site
$18/hr–$31/hr
Entry level$5.2B raised
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally…
Skills: Retail operations, Cash reconciliation, Coaching, Mentoring, Customer service
Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a…
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when runni…
Skills: Customer service, Food preparation, Teamwork, Communication, Time management
McDonald's
Crew Team Member
Arlington, Virginia, United States · On-site
Entry level$2.8B raised
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when runni…
Skills: Customer service, Food preparation, Teamwork, Communication, Time management
Tier II Forward Deployed Deskside Technician (Mid-Level)
Arlington, Virginia, United States · On-site
$70k–$105k/yr
Senior
Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empo…
Skills: Systems analysis, Hardware troubleshooting, Workstation configuration, Tier II support, Windows OS
Retail Security Officer (Full-Time) LOCATION: Fashion Center Pentagon City – Arlington, VA NOW HIRING: SECURITY OFFICERS Maintain a safe environment by monitoring activity, assisting visitors, and responding to incidents…
Skills: Security detail, Loss prevention, Life safety, CCTV systems, Access control
Marriott International Hotels, Inc.
Assistant Food and Beverage Operations Manager
Arlington, Virginia, United States · On-site
$28/hr–$35/hr
Mid level
JOB SUMMARY Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obli…
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$133k–$222k/yr
Full-time
bachelor degree
Healthcare benefits, Paid leave, Retirement plans, Insurance programs, Education and training assistance
Posted 25d ago
Apply by Aug 18
~40 hrs/week
Responsibilities
The IT Operations Manager leads day-to-day technical service desk operations and directs second-tier support for hardware, software, and network services. They are responsible for overseeing configuration and change-management processes to ensure system alignment with security standards and operational baselines.
Requirements
Candidates must possess a bachelor's degree in a relevant technical field and at least 10 years of experience in IT operations or configuration management. An active Secret clearance is required for this position.
Full job description
Overview
The Help Desk Specialist Manager leads the staff and day-to-day operations of the technical service desk supporting the F-35 Joint Program Office Virtual Enterprise environment. This position directs second-tier support for end-user hardware, software, applications, servers, network services, service requests, incidents, and recurring problems that cannot be resolved at the first tier. The role trains and coaches help desk personnel, monitors service levels and customer experience, serves as an escalation point for critical or unusual issues, and uses performance data, post-incident reviews, and root-cause analysis to improve service quality. Through disciplined use of information technology service management processes and tools, the Help Desk Specialist Manager promotes timely restoration of service, accurate ticket handling, effective knowledge transfer, and continual service improvement.
Responsibilities
Lead configuration- and change-management personnel and oversee day-to-day execution of technical baseline, change-control, and documentation activities.
Develop, maintain, and enforce approved configuration baselines for servers, workstations, network devices, applications, commercial software, Government software, and related infrastructure.
Track, log, categorize, distribute, and maintain change packages resulting from approved Configuration Control Board, Change Approval Board, Technical Review Board, or emergency change actions.
Evaluate proposed changes for technical dependencies, cybersecurity risk, testing requirements, implementation steps, rollback procedures, service impact, and required approvals.
Facilitate change-control meetings and ensure that decisions, action items, implementation status, deadlines, exceptions, and unresolved issues are accurately documented and communicated.
Maintain configuration records, audit trails, architectural diagrams, system documentation, and applicable Risk Management Framework or authorization artifacts affected by approved changes.
Monitor for configuration drift and coordinate remediation to keep systems aligned with approved baselines and applicable information technology and cybersecurity standards.
Train and guide personnel on configuration-management methodology, documentation expectations, change status requirements, and proactive control of technical changes.
Coordinate with system administrators, network engineers, application teams, cybersecurity personnel, service-management teams, and Government stakeholders to support effective implementation.
Qualifications
Bachelor’s degree from an accredited college or university in information technology, computer science, cybersecurity, engineering, or a related discipline.
Minimum of 10 years of related experience in information technology operations, configuration management, change management, systems administration, network operations, or a comparable technical field.
Experience managing technical personnel and ensuring that department milestones, operational goals, schedules, and approved resource constraints are met.
Demonstrated knowledge of hardware, software, server, application, and network configurations and the operational and security implications of technical changes.
Experience with configuration baselines, change packages, configuration control boards, implementation and rollback planning, audit trails, and configuration-management databases.
Working knowledge of Risk Management Framework and authorization-to-operate maintenance activities, including updates to security and technical documentation affected by system changes.
Ability to apply relevant configuration- and service-management practices and frameworks, including Information Technology Infrastructure Library, National Institute of Standards and Technology, and Federal Information Security Modernization Act requirements.
CLEARANCE: Active Secret clearance
Pay Transparency Statement
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $133,000.00/Yr. - USD $222,100.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
EEO Statement
EEO Race/Sex/Disability Status/Veteran Status
Related keywords
IT OperationsConfiguration ManagementChange ManagementHelp DeskSystems AdministrationNetwork OperationsCybersecurityRisk Management FrameworkITILNISTFISMAConfiguration Control BoardChange Approval BoardTechnical Review BoardInfrastructureServers
Supporting national priorities since 1975. We know what's at stake.®
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
1975
Headquarters
McLean, Virginia
LinkedIn followers
35,398
Founded in 1975, AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of: Information Technology, Test & Evaluation, Engineering & Analysis, and Training.
With approximately 2,000 employees across the United States, AMERICAN SYSTEMS is known for anticipating and responding rapidly to our customers’ present and future needs. Within the government sector, our focus is on Defense, Federal Law Enforcement, and Federal Healthcare.
Offices: 8260 Greensboro Dr, Suite 600, McLean, Virginia 22102, US
AerospaceAICloud EngineeringCybersecuritySoftware EngineeringDigital EngineeringTest and EvaluationProgram ManagementAcquisition SupportInformation Technology
Frequently asked questions
How many Customer Service & Support jobs are open in Arlington, VA right now?
There are currently 848 open customer service & support positions in Arlington, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Arlington, VA?
Companies currently hiring include VHC Health, Amazon, CVS Health, Starbucks, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Arlington, VA?
Yes — 97 of the 848 open customer service & support positions offer remote or hybrid work (49 remote, 48 hybrid).
How do I apply for Customer Service & Support jobs in Arlington, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.