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Other
bachelor degree
Health insurance, Dental insurance, Vision insurance, 401(k), Company match, Paid time off
Posted 19d ago
Apply by Aug 24
~40 hrs/week
Responsibilities
The Student Achievement Coach is responsible for improving student outcomes by providing academic support and resources to a designated caseload. They also manage campus community activities, track student progress, and ensure compliance with Title IX regulations.
Requirements
Candidates must have a bachelor's degree or equivalent experience in education. Additionally, at least two years of experience in a metric-driven role is required.
Full job description
Why You Should Work With Us:
Arizona College of Nursing is currently seeking a Student Achievement Coach here at our Arlington, VA campus!
Hours: Monday- Friday (two nights @ 11AM-7PM and three days @ 9AM-5PM)
Arizona College of Nursing is a rapidly growing, nursing school that transforms people’s lives by preparing them for careers in nursing and improving communities through the care its graduates provide. As a leading nurse educator, Arizona College of Nursing offers students the opportunity to earn a bachelor’s in nursing in 3 years or less with qualified transfer credits. Our quality nursing curriculum prepares students for an in-demand career to help communities overcome the chronic, well-known, and increasing nursing shortage. Through the execution of a targeted growth strategy, the college plans to meet the growing demand for nurses by launching campuses in markets where bachelor’s prepared nurses are needed. Putting students first, we are dedicated to providing students with an exceptional education in growing healthcare fields; teaching them relevant, required skills for today and the future. Our culture is positive, supportive, and collaborative. As a team, we continually embrace our core values:
Passion: We love helping others succeed.Excellence: We strive to be the best.Adaptability: We learn, in part by trying new ideas.Accountability: We own our results.Integrity: We do the right thing.
What You'll Do:
The Student Achievement Coach is responsible for improving student outcomes through proactively contacting and providing academic support resources to a designated caseload of students. Their purpose is to positively impact academic achievement and retention goals for the BSN Program in alignment with College student affairs.
Essential responsibilities:
Student engagement and support
Assist students, including those with academic challenges, to ensure coordinated access to academic support and community resources.
Provide prompt and friendly service to students, arrive on time, and maintain consistent attendance.
Regularly and proactively engage with students in assigned caseload through various communication methods (e.g., text, phone, email, face-to-face), ensuring documentation of all interactions.
Actively listen to students and direct them to appropriate community and College resources.
Assist in deescalating stressful situations for students.
Impact student success, monitor students' progress through the program, including grades and attendance.
Refer students to the Academic Support Coordinator for academic services and accommodations; collaborating with the Academic Support Coordinator to ensure students receive necessary support.
Documentation and metric evaluation
Document students’ reason for withdrawal from the program or excessive absences in compliance with regulatory requirements.
Evaluate trends and effectiveness of activities.
Track outreach efforts and outcomes; meet or exceed benchmarks for communication outreach.
Partner with the College student affairs department to coordinate campus compliance with Title IX regulations, including accurately recording, and tracking all reports and investigations related to Title IX complaints.
Campus community development and activities
Plan, organize, and execute campus activities to develop campus community. Promote and celebrate activities in a variety of communication channels.
Proctor student exams.
At Arizona College of Nursing, we believe in a collaborative approach where all colleagues work together towards our shared goals. It's important to note that this list doesn't cover everything you'll be asked to do or need to do. We value adaptability and flexibility as we grow and evolve as an organization.
What We Need From You:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.
Must have:
Bachelor's degree, or equivalent experience in education.
Two or more years' experience in a metric-driven role.
Driven to engage students proactively.
Ability to craft clear, effective, and professional communications.
Nice to have:
Two or more years' experience in registrar, career services, student services, or related department from an educational institution.
Experience planning and executing mid to large-scale events.
What We Are Offering You:
Competitive pay and opportunities for professional development. Dynamic organizational culture within a supportive working environment. Rest and relaxation with generous PTO and holiday benefits. Robust health and welfare benefits package including, but not limited to, medical, dental, and vision. Preparation for the future with a 401(k) and company match. For consideration, only online applications will be accepted. No phone calls, please. Our schools prohibit discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, genetic information, veteran status, or any other status protected by applicable law to the extent prohibited by law.
How many Customer Service & Support jobs are open in Arlington, VA right now?
There are currently 848 open customer service & support positions in Arlington, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Arlington, VA?
Companies currently hiring include VHC Health, Amazon, CVS Health, Marriott International Hotels, Inc., Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Arlington, VA?
Yes — 98 of the 848 open customer service & support positions offer remote or hybrid work (49 remote, 49 hybrid).
How do I apply for Customer Service & Support jobs in Arlington, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.