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Full-time
high school
Posted 2d ago
~40 hrs/week
Responsibilities
The Credentialing Specialist manages the enrollment, issuance, and activation of federal identity credentials while ensuring compliance with security policies. They are also responsible for inventory management, scheduling appointments, and providing administrative support at federal facilities.
Requirements
A high school diploma is required, though four years of related experience may be substituted. Candidates must be U.S. citizens or lawful permanent residents capable of passing a federal background investigation.
Full job description
One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support activities while ensuring compliance with established credentialing policies and security procedures. This position supports secure identity management operations at federal facilities nationwide.
Key Responsibilities
Support day-to-day credentialing operations at assigned federal facilities.
Assist with enrollment, issuance, activation, and maintenance of identification credentials.
Manage daily appointments using the credentialing scheduling system.
Issue and activate SmartID and access credentials.
Perform certificate rekey, PIN reset, credential updates, and other credential lifecycle activities.
Maintain credential inventory and accountability using credential inventory management tools.
Secure credentials in accordance with established security requirements.
Contact employees and contractors to coordinate credential issuance and activation appointments.
Collect expired or terminated credentials and ensure proper disposition.
Maintain accurate records of credential issuance, collection, and inventory activities.
Perform Registrar, Activator, and Card Custodian responsibilities as assigned.
Support shipment of credentialing materials and Light Activation Kits when required.
Respond to applicant questions regarding credential status and issuance.
Provide administrative support, documentation management, scheduling, and operational support.
Ensure compliance with credentialing policies, security procedures, and quality standards.
Perform additional identity management and credentialing duties as assigned.
Minimum Qualifications
High School Diploma required. Four (4) years of directly related work experience may be substituted for the education requirement.
Experience providing administrative or operational support in a professional environment.
Strong organizational, customer service, and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while maintaining accuracy and attention to detail.
Proficiency with Microsoft Office Suite.
Preferred Qualifications
Experience supporting HSPD-12 or Personal Identity Verification (PIV) credentialing programs.
Knowledge of FIPS 201, PKI, FICAM, or federal identity management processes.
Experience using credentialing systems such as USAccess or similar identity management systems.
Experience operating credentialing equipment, including Fixed Credentialing Units, Mobile Credentialing Units, Light Activation Kits, credential printers, scanners, laptops, and related hardware.
Previous experience supporting federal government credentialing or security operations.
Clearance Requirements
Candidates must be eligible to obtain and maintain the required federal background investigation and credentialing requirements for this program, including:
U.S. Citizen or Lawful Permanent Resident.
Ability to satisfy federal background investigation requirements.
Demonstrated federal tax compliance.
Ability to obtain and maintain required federal credentials.
Work Location
This position supports credentialing operations at federal facilities nationwide. Assignments are available at multiple locations across the United States and Puerto Rico based on operational needs.
About One Federal Solution
One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS delivers expertise in acquisition, information technology, business operations, and professional services. We are committed to providing exceptional talent and mission-focused solutions that help our government partners achieve mission success.
OFS will accelerate your transformation with innovative technology solutions to adapt to an exceedingly virtual world.
Industry
Defense & Space
Company size
51-200 employees
Founded
2007
Headquarters
Alexandria, Virginia
LinkedIn followers
5,816
One Federal Solution (OFS) is a leading technology provider of government and commercial solutions. We provide rapid software implementations and staff transformations that supersede industry standards. Rapid business transformation is a requirement in today’s digital environment. OFS is here to help guide your organization into a highly virtual and digital world.
OFS is also a Service Disabled Veteran Owned Small Business (SDVOSB).
Please visit our website at www.onefederalsolution.com
Offices: 2560 Huntington Ave, Alexandria, Virginia, US
Information TechnologySoftware DevelopmentData AnalyticsBusiness IntelligenceData StrategyBig DataCyber ResilienceAgileSalesforceAWS
How many Customer Service & Support jobs are open in Andover, MA right now?
There are currently 64 open customer service & support positions in Andover, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Andover, MA?
Companies currently hiring include CVS Health, Domino's, Innovative Chemical Products Group, Out of the Blue, West Shore Home, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Andover, MA?
Yes — 7 of the 64 open customer service & support positions offer remote or hybrid work (1 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Andover, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.