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Full-time
high school
Medical coverage, Dental coverage, Vision coverage, Life insurance, Short-term disability insurance, Long-term disability insurance
Posted 23d ago
~40 hrs/week
Responsibilities
The Wine Steward is responsible for providing expert wine recommendations and service to enhance the dining experience for members and guests. They also manage wine inventory, ensure proper storage, and assist with the setup and breakdown of wine service areas for events.
Requirements
Candidates must possess a Sommelier certification or relevant coursework and have at least 2 years of experience in a food and beverage role. Strong communication skills and the ability to perform physical tasks, including lifting up to 100 lbs, are required.
Full job description
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The Wine Steward is responsible for enhancing the dining experience by providing expert wine service to members and guests. This role involves curating and presenting the wine list, offering recommendations, and ensuring that wine service adheres to the highest standards of quality and professionalism. The Wine Steward plays a key role in delivering exceptional service, contributing to member and guest satisfaction, and supporting overall dining operations.
Reporting Structure
Reports to the F&B/Beverage Director or Banquet/Restaurant Manager
Day to Day
Provide expert wine recommendations and service to members and guests, ensuring a high standard of quality and professionalism.
Maintain an extensive knowledge of the wine list, including wine characteristics, pairings, and daily features or specials.
Ensure that wines are stored, served, and presented according to industry standards and club guidelines in the correct glass for the chosen varietal
Greet members and guests with a warm and knowledgeable approach, creating an inviting atmosphere and enhancing their dining experience.
Assist members and guests with selecting wines that match their preferences and complement their meals.
Handle any wine-related complaints or issues with prompt and effective service recovery.
Maintain and organize the wine inventory, ensuring proper storage and rotation of stock.
Complete daily assignments and side work, including cleaning and stocking wine-related equipment and supplies.
Assist with setting up and breaking down wine service areas for events and special functions as needed.
Additional Duties
Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
Follow all company, club, and department policies, procedures, and instructions.
Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
Wear a clean, neat uniform that meets club standards.
About You
Required
Sommelier certification or coursework in wine knowledge.
Preferred
High school diploma or equivalent.
A minimum of 2 years of experience in a Food and Beverage role, with specific experience or training in wine service.
Completion of Invited’s F&B Service Training program.
Excellent communication skills with the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.
Physical Requirements
Must be able to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
Able to lift, carry, push, and pull up to 100 lbs. occasionally.
Effective communication skills, including talking and hearing, with sufficient visual acuity.
Primary Tools/Equipment
Trays
POS System
Bottle Opener
Wine Tool
Wine list/menu
Wine glasses/decanter
Work Schedule
Attendance requirements for this position as outlined on the weekly schedule.
Additional hours are required to meet deadlines of the position, including weekends and/or holidays.
What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
Medical, dental, and vision coverage
Life insurance
Short-term and long-term disability insurance
401(k) retirement savings plan
Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedInInstagramTwitterFacebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
Related keywords
Wine StewardSommelierHospitalityFood and BeverageWine InventoryWine PairingPOS SystemCustomer SatisfactionService RecoveryClub OperationsFine DiningSafety GuidelinesInventory RotationEvent Support
Invited is a reflection of our inclusivity and welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal-building relationships and enriching lives®. We welcome you to join us.
Offices: 3030 LBJ Freeway, Suite 600, Dallas, Texas 75234-7744, US
Golf CourseGolfWedding VenuesBusinessand DiningFantasy SportsSportsResortsGamingHealth Care
How many Customer Service & Support jobs are open in Akron, OH right now?
There are currently 638 open customer service & support positions in Akron, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Akron, OH?
Companies currently hiring include Circle K, Lowe's Companies, Inc., CVS Health, Symmetry Financial Group, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Akron, OH?
Yes — 42 of the 638 open customer service & support positions offer remote or hybrid work (32 remote, 10 hybrid).
How do I apply for Customer Service & Support jobs in Akron, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.