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Seattle, Washington, United States · Remote Solely
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Other
Medical insurance, Vision insurance, Dental insurance, Life insurance, Short term disability, Long term disability
Posted 8d ago
Apply by Jul 28
~40 hrs/week
Responsibilities
The Person in Charge oversees daily store operations, ensuring adherence to company policies and maintaining high standards of customer service. They are responsible for supervising front-end staff, managing schedules, and ensuring the safety and security of the store environment.
Requirements
Candidates must have previous retail or grocery experience and possess strong leadership and communication skills. A current Food Worker Card is required, and the role demands the ability to perform physical tasks such as standing and lifting up to 40 lbs.
Full job description
Overview
The Person In Charge oversees the entire store, ensuring that all PCC policies and procedures are followed. They provide and model excellent, professional customer service. They supervise the front end, overseeing the schedule and job responsibilities of Cashiers, Helper Clerks, Courtesy Clerks and other staff. They protect the safety of staff and customers and security of PCC property.
Job Locations
Madison Valley - Seattle
Address
2925 E. Madison St. Suite B
Our Culture
Our Vision
To inspire and advance the health and well-being of people, their communities and our planet
Our Mission
We ensure that good food nourishes the communities we serve, while cultivating vibrant local, organic food systems
Our Values
We foster high standards
We act with integrity
We embrace stewardship
We take action because we care
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
PCC is a company where culture and values are at the heart of who we are and what we do. Everyone at PCC is expected to:
Collaborate
Demonstrate Kindness
Focus on the customer
Instill trust
Value diversity
Main Job Responsibilities
Models and provides excellent, professional customer service
Oversees the entire store ensuring that all PCC policies and procedures are followed
Supervises the frontend; oversees the scheduling and job responsibilities of Cashiers, Grocery Helper Clerks, Courtesy Clerks and other grocery staff
Provides support, training, and coaching to staff
Handles security issues carefully and responsibly
Maintains orderly appearance of register area and ensures department sanitation cleanliness and safety standards are met
Protects the safety of staff and customers and the security of PCC property
Handles daily use and any problems with equipment properly and ensures adherence to store standards
Cashiers when needed
Closing PIC’s are responsible for counting down tills and other tasks as required
Ensures department sanitation, cleanliness and safety standards are met
Qualifications and Skills
Proven ability to provide excellent, professional customer service
Available to work closing shifts, including weekends
Excellent leadership, teambuilding, and communication skills
Ability to quickly assess situations and think of creative solutions
Ability to operate an electronic register – must demonstrate basic math skills, ability to handle money accurately, and be proficient at 10-key
Excellent attention to detail, multitasking skills, and organizational skills required
Previous retail or public customer contact experience and background in cashiering/retail grocery industry required
Must be able to meet physical demands of position including standing, bending, twisting, repetitive motion, and lifting 10-40lbs regularly
A current Food Worker Card from the Washington State Department of Health is required
If hired into this role, a CPR/First Aid Certification is required (paid for by PCC)
Must be at least 18 years of age
Benefits and Perks
Additional $1.50/hour Night Differential when applicable.
Medical, Vision, Dental, Life Insurance, Short Term Disability, Long Term Disability, Parental Leave
Vacation Accrual – 0.06 hours per hour worked during the first 2080 hours of employment
Sick Accrual – .033 hours per hour worked (Includes Union, State, and City Accrual Rates)
We're Seattle’s locally grown, community-owned food market — since 1953.
Industry
Retail Groceries
Company size
1,001-5,000 employees
Founded
1953
Headquarters
Seattle, Washington
LinkedIn followers
10,465
Founded in Seattle in 1953, PCC Community Markets (PCC) is a certified organic retailer and the nation’s largest community-owned food market. The co-op’s mission is to ensure that good food nourishes the communities it serves, while cultivating vibrant, local, organic food systems. PCC operates 16 stores in the Puget Sound area, including the cities of Bellevue, Bothell, Burien, Edmonds, Issaquah, Kirkland, Redmond and Seattle. Seattle stores are in the neighborhoods of Ballard, Central District, Columbia City, Fremont, Green Lake, View Ridge and West Seattle.
Offices: 3131 Elliott Avenue, Suite 500, Seattle, Washington 98121, US
How much do Customer Service & Support jobs in Washington pay?
Based on 1685 listings with disclosed salaries, most customer service & support jobs in Washington pay between $53k–$140k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Washington right now?
There are currently 14,704 open customer service & support positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Starbucks, Kroger, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington?
Yes — 824 of the 14704 open customer service & support positions offer remote or hybrid work (363 remote, 461 hybrid).
How do I apply for Customer Service & Support jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Washington