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Full-time
high school, associate degree
Health Insurance, Dental Insurance, Vision Insurance, Healthcare Spending Account, Paid Time Off, 401k
Posted 11d ago
Apply by Jun 30
~40 hrs/week
Responsibilities
The coordinator manages front-desk operations, including scheduling appointments, verifying insurance, and greeting patients. They are also responsible for handling financial transactions, co-payments, and general clerical duties across two office locations.
Requirements
Candidates should have a high school diploma or equivalent, with an associate's degree preferred. Preferred experience includes 1-5 years in customer service, insurance, or dental office environments.
Full job description
Overview
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team— help us pioneer a new culture of dentistry.
Time will be split between the South Hills office, 3 days a week and 1 day at the McMurray office- with added coverage at either office when needed depending on the schedule
Smiling from Open to Close
Monday-Thursay 7:30 am - 3:30 pm
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate’s degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
Benefits
Health, Dental and Vision Insurance (Full-time employees)
Healthcare Spending Account
Paid Time Off
401k
Voluntary Life & Disability Insurance
Employee Assistance Program
Referral Program
Employee Discount Program
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
Related keywords
Dental ExperienceInsurance VerificationPatient CareFront OfficeDental SoftwareMicrosoft OfficeCo-paymentsEnd of Day ReportsPrecision EndodonticsNorth American Dental Group
North American Dental Group is a premier dental group with a commitment to industry-leading service and care for EVERY PATIENT, EVERY VISIT.
We have a true partnership with our affiliated dentists enabling them to focus on what they do best and love most… dentistry. With our patient-centric approach, our mission is to serve our doctors and their clinical support teams so they have clinical autonomy to provide the very best treatment focused on EMPATHY, COMPASSION and CARE.
We provide comprehensive support to 230+ dental practices with the understanding that it requires the efforts of everyone to achieve our goals for patient care.
For more information, please visit our website at www.nadentalgroup.com
Offices: 125 Enterprise Dr, Pittsburgh, Pennsylvania 15275, US · 11 South Mill Street, New Castle, PA 16101, US
How much do Customer Service & Support jobs in Pennsylvania pay?
Based on 1970 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $48k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Pennsylvania right now?
There are currently 29,013 open customer service & support positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Pennsylvania?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Pennsylvania?
Yes — 1579 of the 29013 open customer service & support positions offer remote or hybrid work (703 remote, 876 hybrid).
How do I apply for Customer Service & Support jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Pennsylvania